eCoRepair New Release. Slide Expanded view of Circuit Details 2 - 3 Change to Circuit Looping text 4 View of closed faults up to 30 days old 5 - 7 Minor Changes to Date and Time Fields 8 - 9 Changes to Structured Questions 10
This is to give more information about the technology, speed etc before applying the loop to a certain circuit id.
In order to display the technology information, a new collapsible frame ‘Technology Type’ has been introduced just below the Circuit Details Tab. The ‘Technology Type’ will be made visible on clicking the ‘Expand Circuit Details’ button.
By default this frame will fetch results from a cached dataset. If there are no results to be displayed then it will start the process of populating the latest records for the looping circuit id. It can also be refreshed manually by clicking the high lighted text.
NOTE: This ‘technology type’ frame is available on Create Fault as well as on Circuit looping
option in Diagnostics menu.
Instead of using the generic term ‘node’ eCo Repair will now where possible use
e.g. A END CUSTOMER, A END EXCHANGE, B END CUSTOMER, B END EXCHANGE
In Live Tracking window, the option to view
closed faults is now provided.
Clicking the ‘Closed’ button results in……
…..something similar to this. Note the LIVE button to toggle back to live faults.
On this screen selecting any listed circuit would return
the milestone window for the fault.....
View Closed Fault – Milestone toggle back to live faults.
New to this view is the showing of references to other faults that
have occurred on the same circuit. Clicking on the reference will
Switch the milestone view to those details.
Date Validations toggle back to live faults.
Where possible dates will be validated not only in format but where logic dictates a
future date is expected e.g. for access, past dates will be rejected and similarly where
an historic date is expected eg for an Alarm, any future date will be rejected.
Example where only future dates are expected and accepted….
Minute Intervals on the Date Time fields. toggle back to live faults.
The Minutes picker on the datetime control is now set to 5 minute intervals
and the ‘Cancel’ button for the structured questions has been relabled
‘Cancel Report’ (partially obscured in the picture by the time picker)
Changes to Structured Questions toggle back to live faults.
These are aimed at reducing the number of questions being asked.
For example Input Access Details will now only appear if the diagnostics indicate a
fault at a particular end, and input will be compulsory.
Narrow Band Quick Test toggle back to live faults.
This new functionality is automatically triggered as part of the Structured Questions
whilst creating a fault and results in a screen as shown below.
Each line is generated as the test progress’.
Its available only for KX and NX type circuits and only when there are no alarms
Please Note: The test is intrusive.
The Narrow Band Quick Test toggle back to live faults. may end up with one of the following result.
Pass, Fail, Inconclusive, Premature Termination
Dependent on the outcome links would be made to the next questions
and the corresponding question would be displayed to the user.
The option of performing the toggle back to live faults.Narrow Band Quick Test
is also available via the Diagnostics menu on eCo Repair.
….continuing with the option of performing the Quick Test toggle back to live faults.
will bring up a screen which would ask for the Circuit No on
which the test is to be performed.
Clicking on the “Check” button will display a warning message.
Update/Customer Required Information Summary toggle back to live faults.
This is about highlighting specific updates where BT requires
urgent information, or a business need to draw to your attention.
Updates can be filtered based on the selection of 3 categories by clicking
on the respective hyperlink.
And result in only those category of updates being shown.
Milestone View – New Buttons. colour.
New buttons have been introduced which relate directly to the category’s in the previous
screens. Clicking on one of the new buttons will result in the relevant screen opening so
that the details can be input eg Provide Access details will open up the Access Details tab.
Clicking the ‘Mark as Read’ button no longer creates a new log entry, instead
It appends the audit entry to the end of the log as shown here in green.