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Charters. Charter Objectives. Upon Completion of This Module You Will: Know what a Charter is Learn the Purpose of a Charter Know Who Creates the Charter Know the Process to Create a Charter. What Is A Charter?. A Document Which Identifies the Kaizen Event

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Charters

Charters


Charter objectives

Charter Objectives

  • Upon Completion of This Module You Will:

    • Know what a Charter is

    • Learn the Purpose of a Charter

    • Know Who Creates the Charter

    • Know the Process to Create a Charter


What is a charter

What Is A Charter?

  • A Document Which Identifies the Kaizen Event

    • Describes the scope, deliverables, goals, process, and expectations of a working group

    • A written commitment approved by management stating the scope of authority for an improvement project or team


Purpose of the charter

Purpose Of The Charter

  • Identifies and Communicates details of the Kaizen Event to team members

  • Establishes Event Boundaries

  • Defines the training needed

  • Provides an understanding of what needs to be improved and the expected results

  • Identifies how results will be measured


Who creates the charter

Who Creates The Charter?

  • Sponsor, Process Owner, and Team Leader create a proposed Charter

    • Facilitator and VSM assist

  • Kaizen Team, Process Owner, and Sponsor must reach consensus on the Final Charter

    • Facilitator and VSM assist


Process to create a charter

Process To Create A Charter

  • Schedule 1st Kaizen Charter Meeting

    • 2 Weeks prior to Kaizen Event

    • Sponsor, Process Owner, Team Leader, Facilitator & VSM


Process to create a charter1

Process To Create A Charter

  • Fill in Mission-Charter Block

    • Identify Lean Event and Purpose of the Event

    • Describe Why the Team is Being Formed

    • Establish Boundaries of the Process

    • Describe What the Team Will Accomplish


Process to create a charter cont d

Process To Create A Charter (cont’d)

  • Discuss Training Modules required for the team

    • Maybe a few or all the available modules

  • List the Training Modules in the block

    • Examples: 5S, Value Stream Mapping, Standardized Work, Visual Controls, Functional Layout, Supermarkets, Metrics etc.


Process to create a charter cont d1

Process To Create A Charter (cont’d)

  • List Goals to be met by the Kaizen Event

    • Ask “How does this effort support the vision and goals of SWRMC?”

    • SWRMC Goals Are:

      • Increase Mission Readiness, Improve Response Time, Reduce Downtime, Reduce Overall Repair Costs, Improve Quality, Decrease Contractor Support Costs


Process to create a charter cont d2

Process To Create A Charter (cont’d)

  • Complete Approach and Milestones block

    • List activities that will occur during the Event

    • A Typical Event Could Include (examples):

      • Learn Lean Tools

      • Identify Root Cause of all problem areas

      • Create Current and Future State Maps

      • Measure all activities to be improved

      • Create Implementation Plan

      • Establish Standardized Work


Process to create a charter cont d3

Process To Create A Charter (cont’d)

  • Time, Dates, and Location of the Event

    • Enter Date Kaizen Event Begins and Ends

    • Enter Daily Start and Stop Times

    • Enter Building #, Workspace, Room #


Process to create a charter cont d4

Process To Create A Charter (cont’d)

  • Fill in Team Resources:

    • Define Sponsor and Process Owner.

    • Identify Team Leader

    • List Team Members

    • Who will facilitate the team?

    • Are participants full or part time?


Process to create a charter cont d5

Process to create a charter (cont’d)

  • Team Process

    • Process Item

    • Details all Meetings the Team Will Attend

      • Examples: Team Meetings, Updating Implementation Plan, Sponsor Update Meetings, Generation of Status Reports

    • Frequency That They Occur

      • How often they occur (daily, weekly, monthly)

    • Audience and Distribution

      • Who will attend the meeting or receive reports

        .


Process to create a charter cont d6

Process To Create A Charter (cont’d)

  • Deliverables

    • List items

    • Some Types of Deliverables

      • Value Stream Map, Implementation Plan, Standardized Work Development, Metrics, etc


Process to create a charter cont d7

Process To Create A Charter (cont’d)

  • Metrics

    • Why Metrics are Important

      • See if things are improving

    • What will we Measure?

      • Examples: Lead Time, Cycle Time, First Pass Yield, Man-hours, Cost Savings,

        .


Process to create a charter cont d8

Process To Create A Charter (cont’d)

  • Key Customers and Suppliers

    • Identify External and Internal Customers

    • Check the appropriate relationship boxes

    • Check the box if customer is affected economically, operationally, or as a user


Process to create a charter cont d9

Process To Create A Charter (cont’d)

  • Assumptions

    • What will be assumed regarding the event?

      • Examples: Time will be allocated to this process improvement, No CASREPTSwill be considered, Funding will be available, (whatever applies to the process)


Process to create a charter cont d10

Process To Create A Charter (cont’d)

  • Internal Issues:

    • Areas that may be affected by potential changes

    • Is representation required by those areas?

    • Are there any barriers or monuments?

  • External Issues:

    • Identify any External Issues which may impact the event


Process to create a charter cont d11

Process To Create A Charter (cont’d)

  • Risks:

    • List possible risks which could occur

    • Ask “What is the risk of doing this?”

    • Ask “What is the risk of not doing this?”


Final charter review

Final Charter Review

  • 2nd Kaizen Charter Meeting

    • One week prior to Kaizen Event

    • Include all Team Members, Sponsor, Process Owner, Team Leader, Facilitator, & VSM

  • Finalize Charter

    • Discuss/review proposed Charter

    • Team Members, Sponsor, Process Owner and Team Leader reach consensus on charter content

  • Provide copies to all participants


Charter examples

Charter Examples


Ciws overhaul process

CIWS OVERHAUL PROCESS


Ciws overhaul process cont d

CIWS OVERHAUL PROCESS (Cont’d)


Reverse distance support team charter

Reverse Distance Support Team Charter


Reverse distance support team charter cont d

Reverse Distance Support Team Charter (Cont’d)


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