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Air Canada

Air Canada. Present by Weiyu Liang. Main part in Homepage. Information System. Processing: Classify, Arrange, and Calculate Tickets. Input. Output. Output. Agencies. Customers. Input. Information System. Processing: Classify, Arrange, and Calculate Tickets. Customers.

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Air Canada

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  1. Air Canada Present by Weiyu Liang

  2. Main part in Homepage

  3. Information System Processing: Classify, Arrange, and Calculate Tickets Input Output Output Agencies Customers Input

  4. Information System Processing: Classify, Arrange, and Calculate Tickets Customers

  5. Competitor - Poor MIS • "Our November load factor was disappointingly low due in large part to a series of computer system failures involving our revenue and inventory management systems," Clive Beddoe, WestJet's president and chief executive, said in a statement. • "As a result, many potential guests did not book with WestJet," Beddoe said. WestJet has fixed most of those technical difficulties, and is replacing its fare and inventory management systems with more reliable solutions, he said.

  6. All about your privacy • Information of interest from Aeroplan partners • Information of interest from companies outside of the Aeroplan program • Exchange of information within the Air Canada Family • external sources • Air Canada collects personal financial information

  7. Air Canada Innovations • Electronic Ticket • Express Check-in • In-flight E-mail • Web Check-in

  8. Electronic ticket (December 1995)The Electronic ticket made its debut in Canada when Air Canada began testing the service on selected Canadian routes. It was phased in across Canada and on transborder routes during 1996.

  9. Sample of Electronic ticket

  10. Express Check-in (August 30, 1999)Air Canada became the first airline to introduce self-service Express Check-in Kiosks in Canada.

  11. In-flight E-mail (December 2000)Air Canada became the first commercial airline to enable passengers to send and receive e-mail on their laptops while in flight, as well as surf websites.

  12. Web Check-in • To issue your own boarding pass, log onto aircanada.com: • As early as 12 hours or as late as 1 hour before departure • With the following identification in hand: • Credit card used to purchase your electronic ticket • Aeroplan number included in your reservation • or your reservation number

  13. Air Canada Awards • November 14, 2000Air Canada's Express Check-In Kiosk honoured with Top Information Technology Award. • July 24, 2000Air Canada's Express Check-In kiosk honoured at the 9th Annual Canadian Information Productivity Awards for Excellence.February 21, 2000 • Air Canada honoured with the 'Internet World Impact Award' at the 6th Annual Internet World Canada 2000 Conference in Toronto.

  14. End Thank you

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