Think differently to lead more effectively

1. Think differently to lead more effectively

2. Agenda Saturday • 08h30 Start of forum • 09h00 Re-imagination session • 10h00 Lavazza coffee break (1st F) • 10h15 Re-imagination continued • 12h30 Lunch • 14h00 Re-imagination continued • 16h00 End of Saturday forum • 16h30 Gather in lobby for off-site program

3. Think differently to lead more effectively

4. Re-imagine! • Re-Imagine! • A Chapter Leaders Forum . . . With a Twist! • Carole McKellar, MA CMM MCIPD • 2006 – 2008 International Board of Directors • Ed Simeone, CMP, CMM • 1999 – 2000 International Chairman of the • Board

5. Re-imagine! • Our vision: • Build a Rich Global Meeting Industry Community • Our mission: • Make our members successful by building • Human connections to: - Knowledge/Ideas- Relationships- Marketplaces

6. Re-imagine! 2007-08 Strategic Imperatives • Evolve from Association to Global Community Deploy programs, knowledge platforms and brand architecture to align with vision • Re-imagine Business Relationships with Chapters Invest in chapters to create channel partnerships around community results • Elevate the Member Conversation and Experience Elevate programs and services to a higher level of experience and business return • Build a Great Organization Create a remarkable culture and structure

7. Re-imagine! • Successful chapter leadership is a critical building block for the evolution of our global community Re-imagine Business Relationship with Chapters

8. Re-imagine! • Chapter leadership also drives business performance that allows the global community to thrive and re-invest in growth throughout the enterprise

9. Re-imagine! • Supports the richness of the member experience at the chapter level

10. Re-imagine! • WHAT IF: • Process compliance  Collaborative focus • Chapter communities  Business partners in an inspiring global vision • Chapter community empowered to operate around the principle of local knowledge and self-determined action with a commitment to global results • MPI corporate HQ provided increased knowledge support, a deeper focus on chapter business management resources and recognitions for chapter communities that exceeded performance objectives

11. “The Wisdom of Crowds”James Surowiecki • Wise crowds need: • Diversity of opinion • Independence of members from one another • Decentralization • A good method for gathering opinions

12. “The Wisdom of Crowds”James Surowiecki • Diversity brings in different information • Independence keeps people from being swayed by a single opinion leader • People’s errors balance each others out • Including all opinions guarantees that the results are “smarter” than if a single expert had been in charge

13. Portrait of a Successful Chapter

14. ARCHITECTURE of PARTICIPATION • Seven principles of good discussion • Draw on diversity (share your uniqueness) • Foster symmetry & sharing among equals • Encourage free expression • Respect a variety of viewpoints • Take time to understand • Exhibit curiosity (ask questions) and empathy • Genuinely listen

15. ARCHITECTURE of PARTICIPATION • It is easier to share information that is already common to everyone…but it isn’t as productive as sharing new information that is unique • It is easier to agree with the group (“group think”) than to oppose it…but conflict actually helps groups come to more creative solutions and better decisions • On the edge of chaos is where systems are most creative • Small changes can generate big effects • The whole is greater than the sum of its parts and with its own distinct identity

16. Re-imagine! Our Process: • Group discussion – 90 minutes (9h30 – 11h00) • Mixed tables of six • CBM, MPI staff, European council as resources • Select a scribe and a presenter • Every idea is a good idea • Create the presentation • 90 minutes (11h00 – 12h30) • Each table of six assembles their findings • Select a presenter • Be creative

17. Re-imagine! Our Process (continued): • Lunch 90 minutes • (12h30 – 14h00) • Presentation 120 minutes • (14h00 – 15h45) • Final Comments 15 minutes • (15h45 – 16h00)

18. Group One – Madison Marion Gauthier Jochen Lohmar Caroline Van Egmond Edgar Valdmanis Francisco Albarran Group Two - Madison Kathleen Bertier Pia Glavind Patricia Benz Andrea Novelli Max Schreuder Eric Mottard Group Three - Warande Christophe Draye Kerstin Traskman Aenne Gedamke Emilio Milano Manuel Roldan Fiona Pelham Group Four - Warande Pia Huhtala Michiel Middendorf Roger Mogert Paul Cook Peta Thomas Elke Tobback Group Five - Kensington Katy Van Ranst Ole Jensen Corine Bernadou Olimpia Ponno Linda Solberg Jane Hague Group Six - Kensington Rene Crone Nina Pulliainen Sergio Moscati Lisa Nordblom Sue Etherington Re-imagine!

19. Focus for Saturday I believe that . . . • Value to a European chapter member means ___________ • A chapter and a leader delivers this value by _________ • To provide this value as a chapter leader in Europe, I need _________ • Success is _________ • Success is measured by _______ • ____________ would be a great reward and recognition for me as a • chapter leader for the chapter to achieve success • ____________ would be a great reward and recognition for my chapter to achieve success

20. Think differently to lead more effectively

21. Discovering Antwerp !! Antwerp here we come !! Kindly sponsored by:

22. Tonight's program • 16h00 End of Saturday forum • 16h20 Gather in lobby • - comfortable shoes • - coat, umbrella ? • 16h30 Departure by tram to city center • - make groups of 6!! • 20h30 Aperitif and dinner at Ramada Plaza

23. Agenda Sunday • 08h30 MPI breakfast show • 09h30 Re-imagination conclusions • 10h15 Lavazza coffee break • 10h30 Leadership session with Kevin • Cottam • 12h30 Lunch • 14h00 End of forum and departures

24. Think differently to lead more effectively