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EUROsociAL in Brasilia April 17-20, 2007 Sten Fannberg Senior Adviser to the Director General

Swedish experience on tax management and coordination between State, Regional and Local tax administration. EUROsociAL in Brasilia April 17-20, 2007 Sten Fannberg Senior Adviser to the Director General Swedish Tax Agency. Missions in foreign countries. 1985-1992 Tanzania

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EUROsociAL in Brasilia April 17-20, 2007 Sten Fannberg Senior Adviser to the Director General

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  1. Swedish experience on tax management and coordination between State, Regional and Local tax administration EUROsociAL in Brasilia April 17-20, 2007 Sten Fannberg Senior Adviser to the Director General Swedish Tax Agency

  2. Missions in foreign countries 1985-1992 Tanzania 1989-1993 Vietnam and Laos 1993, 2001- Russia 1993-1994 Botswana 1994-2000 Zimbabwe 1998-2004 Tanzania 2004- Albania 2007- Philippines

  3. Headlines • Roles and connection between the Government and the Swedish Tax Agency • The organisation of the Swedish Tax Agency and its tasks • Management of the Swedish Tax Agency

  4. Roles and connection between the Government and the Swedish Tax Agency

  5. Organization Parliament Government Ministry of Finance Swedish Tax Agency Swedish Enforcement Authority

  6. The planning process Annual Report Appropriation directions Spring Budget Bill Budget Bill Budget Petition Jan Feb Mar June July Aug Sept Oct Nov Dec Apr May Allocations of funds Allocations of funds (p) Contract with Regional Tax Superintendent Strategic Planning Operational Planning

  7. Governmental follow-up Reports to the Government 5 times a year – financial forecast 1 of July Report on the first six months Annual report Result dialogue with the Minister of Finance Ongoing dialogue

  8. The organization of the Swedish Tax Agency and its tasks

  9. Background National Tax Board + 144 Tax Authorities +81 Enforcement Authorities 1987 National Tax Board + 144 Tax Authorities + 24 Enforcement Authorities 1988 National Tax Board + 24 Tax Authorities + 24 Enforcement Authorities 1991 National Tax Board + 10 Tax Authorities + 10 Enforcement Authorities 1999 Swedish Tax Agency +10 Enforcement Authorities 2004 Swedish Tax Agency + Swedish Enforcement Authority 2006

  10. Uniformity = alike Application of rules Treatment Compliance Service Efficiency and flexibility Focus on production Maximum use ofresources across the country Why one Agency?

  11. Director-General – Mats Sjöstrand Deputy Director-General – Katrin Westling Palm Head office in Solna Regional divisions Management and organization

  12. Swedish Tax Agency Head office 7 Tax Regions Operations Support for Tax and Enforcement Large Tax Payers Office

  13. Swedish Tax Agency - Regions Northern Region • 7 Regions • Northern Region • Central Region • Mälardal Region • Stockholm Region • Western Region • Eastern Region • Southern Region Central Region Mälardal Region Stockholm Region Eastern Region Western Region Southern Region

  14. Head Office Director – General Management Staff Communications Staff Development Staff Security Staff Human Resources Staff IT Staff Legal Department Production Department

  15. Swedish Tax Agency • Taxation • Population registration • Property taxation • Crime fighting • Estate inventories

  16. Management of the Swedish Tax Agency

  17. Commission Vision Strategic planning Goals 2012 Strategies Steering structure Short-term goals Operational planning Activities Values

  18. Commission – appropriation directions Policy objectives (Tax, Customs and Enforcement) • Secure taxes with in the rule of law and in an efficient way and at the same time pursue simplicity and prevent crime

  19. Vision A society where everyone is willing to do their fair share

  20. Goals 2012 • Reduce the tax gap by half • Citizens and companies have confidence in the Tax Authority • Citizens and companies consider that we have a good attitude • We are the best Tax Agency within OECD • We are a public and interacting e-administration • We have competence and staff on the basis of needs and changes in the activity

  21. Short term goals Examples from the operational plan for2007 • At least 90 % of those who contact Skatteupp-lysningen and Servicejouren are satisfied with the service, treatment and the substance of the answer • At least 50 % of those who can, actually deliver the income-tax return in electronic way • Shorter time to handling cases

  22. Activities • Activities contribute to reaching goals in long and short term • Activities are planned and carried out both in the head office and in the tax regions • Some activities are planned by the head office to secure that the tax regions perform a certain activity • Example: The tax regions shall conduct a certain number of audits

  23. jan feb mar apr maj jun jul aug sep okt nov dec Internal follow-up RESULT CONTRACT ANNUAL FOLLOW-UP QUARTERLY FOLLOW-UP MONTHLY FOLLOW-UP Monthly presentation on intranet

  24. Our values Active Reliable Helpful

  25. Content of the strategy • Right from the start • Difficult to make mistake • Difficult to evade • Trust in the Tax Agency is important • Influencing behavior • Base actions on knowledge

  26. Thank you for your attention!Muchas Gracias!

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