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Leveraging Technology for Growth David Cannon Program Manager, Telecommunications IDC Australia. David Cannon IDC Program Manager - Telecommunications. UC 2.0. IDC CIO Summit 19/08/08. Agenda. Introducing IDC What is Unified Communications? The Eco System

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Leveraging Technology for Growth

David Cannon

Program Manager, Telecommunications IDC Australia


Uc 2 0

David Cannon

IDC Program Manager - Telecommunications

UC 2.0

IDC CIO Summit

19/08/08


Agenda
Agenda

Introducing IDC

What is Unified Communications?

The Eco System

IP Telephony Market Update

Macro Economic Issues Driving UC Adoption

UC 2.0 – What Is The Future Of UC?

Conclusion


Introducing idc
Introducing IDC

Providing technology intelligence, industry analysis, market data, and strategic and tactical guidance to builders, providers, and users of information technology since 1964.

A division of IDG, the world's leading technology media, research, and event company.


What is unified communications
What is Unified Communications?

Management & Configuration

Custom Communications Apps

Calendaring & PIM

IM

Voice mail

email

Fax

Unified Messaging

Web, Audio & Video Conferencing

Click to X

Presence

Horizontal & Vertical (Business)Apps

  • Unified communications (UC) provides a common infrastructure to deliver, manage, and support a wide range of communications applications - all accessible through desktop and mobile devices

IP Telephony


Unified communications eco system
Unified Communications Eco System

Voice

Home

Mobile

Unified Communications

Eco System

Telecom

IT

Fixed

Office

Data

& Video



Macro economics driving uc
Macro Economics Driving UC

Globalization

Carbon Footprint

Low

Unemployment

Generation Why?

Skills Shortage

Aging Workforce

Disparate

Population



Uc 2 0 what is the future of uc
UC 2.0 – What Is The Future Of UC?

Intelligent Presence

Role Orientated UC Applications

External Client Interoperability

Virtual / Hosted UC

Prosumer / Consumer UC


Conclusion
Conclusion

UC is hot because it touches all areas of the ICT landscape. Hardware, software and services are all effected.

UC adoption will help to minimize the effects of macro economic business inhibitors. Generation Y will demand it regardless.

Vendors are continuing to enhance their UC applications for overall ease of use and interoperability.


Thank you questions
Thank you: Questions?

David Cannon

Direct: +61 2 9925 [email protected]

Program Manager Telecommunications

www.idc.com.au


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