A framework for managing change
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A Framework for Managing Change. Tim Hunter Geraldine Mills Trudie Donnelly. Draft Framework for Managing Change. Implement & Sustain Change. Prepare for Change. Strategy, Values, & Culture. Define the Change. Draft Framework for Managing Change. Embed the Changes. Define the Case

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A Framework for Managing Change

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A FrameworkforManaging Change

Tim Hunter

Geraldine Mills

Trudie Donnelly


Draft Framework for Managing Change

Implement & Sustain Change

Prepare for Change

Strategy,

Values,

& Culture

Define the Change


Draft Framework for Managing Change

Embed the Changes

Define the Case

for Change

Implement & Sustain Change

Prepare for Change

Sustain the Change Effort

Set up the Change Team

Strategy,

Values,

& Culture

Scope and

Sell the Change

Implementation

Define the Change

Manage Communications

Define the Change

and Develop the Implementation Plan


Prepare for Change

Define the Case

for Change

1. Define the Case for Change

  • Develop a Business Case for Change (Toolkit 1)

  • Outline a Vision of the Future and the Benefits

  • Show the Fit to Strategy and the Five Year Plan


Prepare for Change

Set up the Change Team

2. Set up the Change Team

  • Select the Team Members and assess readiness (Toolkit 2)

  • Clarify the Roles and Responsibilities

  • Identify Development Needs within the Team

  • Agree Team Functioning and Governance


Prepare for Change

Scope and

Sell the Change

3. Scope and Sell the Change

  • Scope the Change and Potential Challenges (Toolkit 3)

  • Prepare a Compelling Vision

  • Identify Key Stakeholders Develop a Stakeholder Management Plan (Toolkit 4)

  • Secure Leadership Commitment

  • Identify the Formal Communication Requirements


Define the Change

4. Define the Change and

Develop the Implementation Plan

  • Engage with Staff

  • Agree the baseline ‘As Is’

  • Define the detailed ‘To Be’

  • Consider the Impact on People, Processes, Infrastructure, Structure and Culture

  • Plan the Transition and identify the Actions and Support required (Toolkit 5)

  • Prepare a detailed Change Plan with Timescales and Milestones

Define the Change

and Develop the

Implementation Plan


Define the Change

5. Manage Communications

  • Develop a detailed Communications Strategy and Plan

  • Identify where Formal Consultation is required

  • Elicit and Respond to Stakeholder Feedback

Manage Communications


Implement and Sustain Change

6. Implementation

  • Check the Readiness to Implement (Toolkit 2)

  • Work the Change Plan

  • Deliver Training and Support

  • Manage the Emotional Cycle of Change

  • Anticipate and Deal with Resistance

  • Introduce New Systems, Processes and Ways of Working

  • Review the Change Plan regularly

Implementation


Implement and Sustain Change

7. Sustain the Change Effort

  • Celebrate Short Term Wins

  • Recognise and Reward New Behaviours

  • Ensure continued Leadership Support and Promotion of Change

  • Measure Progress and Track Benefits Realisation

  • Deal with Resistance

  • Elicit Feedback on the Impact of the Change

Sustain the Change Effort


Implement and Sustain Change

Embed a Culture of Positive Change

8. Embed the Changes

  • Celebrate Successes

  • Review and Learn from the Change

  • Identify further Opportunities for Change


Draft Framework for Managing Change

Embed the Changes

Define the Case

for Change

Sustain the Change Effort

Set up the Change Team

Strategy,

Values,

& Culture

Scope and

Sell the Change

Implementation

Manage Communications

Define the Change

and Develop the Implementation Plan


Draft Framework for Managing Change

Implement & Sustain Change

Prepare for Change

Strategy,

Values,

& Culture

Define the Change


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