A framework for managing change
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A Framework for Managing Change. Tim Hunter Geraldine Mills Trudie Donnelly. Draft Framework for Managing Change. Implement & Sustain Change. Prepare for Change. Strategy, Values, & Culture. Define the Change. Draft Framework for Managing Change. Embed the Changes. Define the Case

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A Framework for Managing Change

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A framework for managing change

A FrameworkforManaging Change

Tim Hunter

Geraldine Mills

Trudie Donnelly


A framework for managing change

Draft Framework for Managing Change

Implement & Sustain Change

Prepare for Change

Strategy,

Values,

& Culture

Define the Change


A framework for managing change

Draft Framework for Managing Change

Embed the Changes

Define the Case

for Change

Implement & Sustain Change

Prepare for Change

Sustain the Change Effort

Set up the Change Team

Strategy,

Values,

& Culture

Scope and

Sell the Change

Implementation

Define the Change

Manage Communications

Define the Change

and Develop the Implementation Plan


A framework for managing change

Prepare for Change

Define the Case

for Change

1. Define the Case for Change

  • Develop a Business Case for Change (Toolkit 1)

  • Outline a Vision of the Future and the Benefits

  • Show the Fit to Strategy and the Five Year Plan


A framework for managing change

Prepare for Change

Set up the Change Team

2. Set up the Change Team

  • Select the Team Members and assess readiness (Toolkit 2)

  • Clarify the Roles and Responsibilities

  • Identify Development Needs within the Team

  • Agree Team Functioning and Governance


A framework for managing change

Prepare for Change

Scope and

Sell the Change

3. Scope and Sell the Change

  • Scope the Change and Potential Challenges (Toolkit 3)

  • Prepare a Compelling Vision

  • Identify Key Stakeholders Develop a Stakeholder Management Plan (Toolkit 4)

  • Secure Leadership Commitment

  • Identify the Formal Communication Requirements


A framework for managing change

Define the Change

4. Define the Change and

Develop the Implementation Plan

  • Engage with Staff

  • Agree the baseline ‘As Is’

  • Define the detailed ‘To Be’

  • Consider the Impact on People, Processes, Infrastructure, Structure and Culture

  • Plan the Transition and identify the Actions and Support required (Toolkit 5)

  • Prepare a detailed Change Plan with Timescales and Milestones

Define the Change

and Develop the

Implementation Plan


A framework for managing change

Define the Change

5. Manage Communications

  • Develop a detailed Communications Strategy and Plan

  • Identify where Formal Consultation is required

  • Elicit and Respond to Stakeholder Feedback

Manage Communications


A framework for managing change

Implement and Sustain Change

6. Implementation

  • Check the Readiness to Implement (Toolkit 2)

  • Work the Change Plan

  • Deliver Training and Support

  • Manage the Emotional Cycle of Change

  • Anticipate and Deal with Resistance

  • Introduce New Systems, Processes and Ways of Working

  • Review the Change Plan regularly

Implementation


A framework for managing change

Implement and Sustain Change

7. Sustain the Change Effort

  • Celebrate Short Term Wins

  • Recognise and Reward New Behaviours

  • Ensure continued Leadership Support and Promotion of Change

  • Measure Progress and Track Benefits Realisation

  • Deal with Resistance

  • Elicit Feedback on the Impact of the Change

Sustain the Change Effort


A framework for managing change

Implement and Sustain Change

Embed a Culture of Positive Change

8. Embed the Changes

  • Celebrate Successes

  • Review and Learn from the Change

  • Identify further Opportunities for Change


A framework for managing change

Draft Framework for Managing Change

Embed the Changes

Define the Case

for Change

Sustain the Change Effort

Set up the Change Team

Strategy,

Values,

& Culture

Scope and

Sell the Change

Implementation

Manage Communications

Define the Change

and Develop the Implementation Plan


A framework for managing change

Draft Framework for Managing Change

Implement & Sustain Change

Prepare for Change

Strategy,

Values,

& Culture

Define the Change


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