Computer Mediated Communication: Pre-lab Lecture Slides

1. 0 Computer Mediated Communication:Pre-lab Lecture Slides

2. 0 Computer Mediated Communication Computer-Mediated Communication Asynchronous (one-way) examples • Voice mail or e-mail Synchronous (two-way) examples • IM/chat/Telephone/Videophone, Skype, Interactive multi-user games

3. 0 Identify the Asynchronous vs. Synchronous techniques in the cloud Electronic Communication Tools What are some Computer Mediated Communication tools?: a typology VoiceMail Instant Messaging Faxing E-Mail WebPublishing

4. 0 Identify the Asynchronous vs. Synchronous techniques in the cloud Electronic Conferencing Tools What are some Computer Mediated Communication tools?: a typology ChatSystems VirtualMeetingSystems Data Conferencing Discussion Forums Videoconferencing Voice Conferencing

5. 0 Collaborative Work Management Tools Document Sharing What are some Computer Mediated Communication tools?: a typology Task and Project Management Workflow Systems Calendaring and Scheduling Knowledge Management Identify the Asynchronous vs. Synchronous techniques in the cloud

6. 0 Why use CMC tools? As the world flattens with increased globalization, being able to effectively communicate and collaborate over distance has become a critical skill.

7. 0 Collaboration Tools These tools can help bridge the distance between groups andassist in effective collaboration. Communication evolves into collaboration!

8. 0 Group Decision Support Systems (GDSS) A Decision Support System that meets the needs for a group decision. Provides support in group decision-making settings.A GDSS allows you to communicate with group members that are in the same building or half-way across the world.

9. 0 Characteristics of a GDSS Should be easy to use Help facilitate the decision-making process Support Brainstorming Encourage Group Consensus (voting, gap analysis) Allow Anonymous input Reduce negative group behavior What else?

10. 0 Cloud Computing • Services on the Internet: • Computing power • File storage • Applications • You don’t know (or care) which specific server your files are on. • Provider takes care of server administration and backups. • Google, Amazon, HP IBM, Sun are big players.

11. 0 Software as a service “enabled by the “cloud” • Traditional model: • You “buy” software • You install it on your computer • You install updates • You pay for new versions… repeat • Software as a service: • You “rent” software • You access it via a browser or special “client” program • New versions and fixes taken care of by provider • SalesForce.comCRM is a good example

12. Google Applications vs. installed software • Google has a new vision for computing ! • Google free file storage and e-mail • Google applications (spreadsheet, word processing, presentations) • That can be shared via “the cloud” • Google sites (free web sites) Microsoft doesn’t like it. Why?

13. 0 InputProcessingOutput Feedback (IPOF) Is a model and analysis tool used for all IS systems. You will be applying this as an analysis technique to a case in lab using a Computer Mediated Collaborative Communication System. We will work on this in person today and electronically in the CMCC lab.

14. 0 Input/Output/Processing/Feedback

15. 0 The IPOFS technique In-class exercise: Identify components for the Student Records System at Siena – Web for students (banner). This is a type of EnterpriseResource Planning Information System. Enterprise Resource Planning is the integration of all the organization’s principal processes. Kroenke, Using MIS, Second Edition, Page 511

16. 0 IPOFS example For Banner Student Records: Inputs Processing Outputs Feedback (how is system performing?) Stakeholders Individuals or organizations that have an interest in the operation or outcome of the system.

17. 0 To prepare for CMC Lab: 2. Know your schedule. You will need to enter a week’s worth of classes, meetings, etc. into your Google Calendar during the CMC lab. Complete the pre-lab assignment.