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Mobility 2008

Mobility 2008. Mobility 2008 (not just the Write-On anymore). Mobile Industry. Mobile Hardware is expanding industry Business & Consumer comfort increasing Blackberry led business interest iPhone expanding consumer/business interest ASI Mobile Product popularity and acceptance will benefit.

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Mobility 2008

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  1. Mobility2008

  2. Mobility2008(not just the Write-On anymore)

  3. Mobile Industry • Mobile Hardware is expanding industry • Business & Consumer comfort increasing • Blackberry led business interest • iPhone expanding consumer/business interest • ASI Mobile Product popularity and acceptance will benefit

  4. Write-On Update • Still an Early Adopter Market

  5. Early Adopter Market • How do we know? • Still less than 10% of RM market share • Buyer reluctance • Technically-inclined hands-on buyer • Hands-on reseller

  6. Write-On Hardware • Symbol MC50 • Repairs every 10 months • Compares to 4 months for consumer HH • 3 year warranty • Screen scratches preventable • Spare stylus / use tethers • MSR swipe • Swipe reliability • Semtek improvements

  7. Write-On Hardware • Symbol Accessories • Rigid belt holster • 4-slot cradle • Headset / Ear Bud

  8. Write-On Hardware • Symbol Accessories • All plastic Stylus • Tether

  9. Write-On Hardware • Socket SoMo 650 • New kid on the block • New hardware coming in 2008 for pay-at-the-table • Committed to hospitality mobile space with more upcoming products

  10. Write-On Update • Still an Early Adopter Market

  11. Write-On 2007 Write-On Handheld Pay At The Table Manager Handheld Write-On Phone

  12. Mobility 2007 For all Restaurant Manager sites Manager Handheld Messages & Alerts Write-On Handheld Pay At The Table Write-On Phone

  13. RM Messages & Alerts

  14. RM Messaging & Alerts Labor cost for the current hour is 81 percent of sales!

  15. RM Messaging & Alerts Ellen Alden has made 5 deletions!

  16. RM Messaging & Alerts Joseph August has been logged in today for 9 hours!

  17. RM Messaging & Alerts • Send content to remote location on a schedule or upon trigger event • The “What”: message content • The “Where”: recipient • The “When”: schedule or trigger

  18. The “What” • Static Alert Text • Computed Alert Text • Report Output • Rmreport reports and groups

  19. The “Where” • Internet Email • SMS Text-Message • RM Bulletin Board • Write-On • Employee • Manager (security level) • Great for Manager Handheld

  20. The “When” • Scheduled • Daily • Weekly • Monthly • Computed Operations Alert Triggers • Many trigger event options…

  21. The “When”: Triggers • Overtime exceeded • Voided checks • Item Deletions • Deletion Amount • Customer Waiting Too Long • Table Open, Not Sent • Table Open, Not Printed • Table Printed, Not Settled • Customer Spend • Labor • Daily Hours • Weekly Hours • Labor Cost • Labor % of Sales

  22. Demoof RMMsgDef

  23. … Extensible • For the technically inclined: • \rmwin\alerts • xml format alert.alr <ALERT> <TYPE>0</TYPE> <BODY>Overtime exceeded</BODY> <SUBJECT>Alden, Ellen Overtime</SUBJECT> <DATA>0</DATA> <PRIORITY>3</PRIORITY> <ADDRESSEE HOW="1" TYPE="4" ID="4"/> </ALERT>

  24. Mobility 2007 Manager Handheld Messages & Alerts Write-On Handheld Pay At The Table Write-On Phone

  25. Mobility 2008 Manager Handheld Messages & Alerts Something New Write-On Handheld Pay At The Table Write-On Phone ?

  26. An R&D Prototype…

  27. Mobile Real-Time Data

  28. Price?

  29. Price?TBDHint: It’s aWeb Services Product

  30. FeedbackPlease!

  31. Mobility 2008 For all Restaurant Manager sites Manager Handheld Messages & Alerts Manager iPhone Write-On Handheld Pay At The Table Write-On Phone

  32. Questions?

  33. Thank you!

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