Mobility 2008
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Mobility 2008. Mobility 2008 (not just the Write-On anymore). Mobile Industry. Mobile Hardware is expanding industry Business & Consumer comfort increasing Blackberry led business interest iPhone expanding consumer/business interest ASI Mobile Product popularity and acceptance will benefit.

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Mobility 2008

Mobility2008


Mobility 2008 not just the write on anymore

Mobility2008(not just the Write-On anymore)


Mobile industry

Mobile Industry

  • Mobile Hardware is expanding industry

    • Business & Consumer comfort increasing

    • Blackberry led business interest

    • iPhone expanding consumer/business interest

  • ASI Mobile Product popularity and acceptance will benefit


Write on update

Write-On Update

  • Still an Early Adopter Market


Early adopter market

Early Adopter Market

  • How do we know?

    • Still less than 10% of RM market share

    • Buyer reluctance

    • Technically-inclined hands-on buyer

    • Hands-on reseller


Write on hardware

Write-On Hardware

  • Symbol MC50

    • Repairs every 10 months

      • Compares to 4 months for consumer HH

      • 3 year warranty

      • Screen scratches preventable

        • Spare stylus / use tethers

    • MSR swipe

      • Swipe reliability

      • Semtek improvements


Write on hardware1

Write-On Hardware

  • Symbol Accessories

    • Rigid belt holster

    • 4-slot cradle

    • Headset / Ear Bud


Write on hardware2

Write-On Hardware

  • Symbol Accessories

    • All plastic Stylus

    • Tether


Write on hardware3

Write-On Hardware

  • Socket SoMo 650

    • New kid on the block

    • New hardware coming in 2008 for pay-at-the-table

    • Committed to hospitality mobile space with more upcoming products


Write on update1

Write-On Update

  • Still an Early Adopter Market


Mobility 2008

Write-On 2007

Write-On

Handheld

Pay At The

Table

Manager

Handheld

Write-On

Phone


Mobility 2008

Mobility 2007

For all Restaurant Manager sites

Manager

Handheld

Messages &

Alerts

Write-On

Handheld

Pay At The

Table

Write-On

Phone


Rm messages alerts

RM Messages & Alerts


Rm messaging alerts

RM Messaging & Alerts

Labor cost for

the current hour

is 81 percent of

sales!


Rm messaging alerts1

RM Messaging & Alerts

Ellen Alden has

made 5 deletions!


Rm messaging alerts2

RM Messaging & Alerts

Joseph August has

been logged in

today for 9 hours!


Rm messaging alerts3

RM Messaging & Alerts

  • Send content to remote location on a schedule or upon trigger event

  • The “What”: message content

  • The “Where”: recipient

  • The “When”: schedule or trigger


The what

The “What”

  • Static Alert Text

  • Computed Alert Text

  • Report Output

    • Rmreport reports and groups


The where

The “Where”

  • Internet Email

  • SMS Text-Message

  • RM Bulletin Board

  • Write-On

    • Employee

    • Manager (security level)

      • Great for Manager Handheld


The when

The “When”

  • Scheduled

    • Daily

    • Weekly

    • Monthly

  • Computed Operations Alert Triggers

    • Many trigger event options…


The when triggers

The “When”: Triggers

  • Overtime exceeded

  • Voided checks

  • Item Deletions

  • Deletion Amount

  • Customer Waiting Too Long

    • Table Open, Not Sent

    • Table Open, Not Printed

    • Table Printed, Not Settled

  • Customer Spend

  • Labor

    • Daily Hours

    • Weekly Hours

    • Labor Cost

    • Labor % of Sales


Demo of rmmsgdef

Demoof RMMsgDef


Extensible

… Extensible

  • For the technically inclined:

    • \rmwin\alerts

    • xml format alert.alr

<ALERT>

<TYPE>0</TYPE>

<BODY>Overtime exceeded</BODY>

<SUBJECT>Alden, Ellen Overtime</SUBJECT>

<DATA>0</DATA>

<PRIORITY>3</PRIORITY>

<ADDRESSEE HOW="1" TYPE="4" ID="4"/>

</ALERT>


Mobility 2008

Mobility 2007

Manager

Handheld

Messages &

Alerts

Write-On

Handheld

Pay At The

Table

Write-On

Phone


Mobility 2008

Mobility 2008

Manager

Handheld

Messages &

Alerts

Something

New

Write-On

Handheld

Pay At The

Table

Write-On

Phone

?


An r d prototype

An R&D Prototype…


Mobile real time data

Mobile Real-Time Data


Price

Price?


Price tbd hint it s a web services product

Price?TBDHint: It’s aWeb Services Product


Feedback please

FeedbackPlease!


Mobility 2008

Mobility 2008

For all Restaurant Manager sites

Manager

Handheld

Messages &

Alerts

Manager

iPhone

Write-On

Handheld

Pay At The

Table

Write-On

Phone


Questions

Questions?


Thank you

Thank you!


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