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EPC Advanced Business Aspects Training. Chapter 1 Introduction. Introduction. Chapter 1: Introduction Chapter 2: The Global Vision Chapter 3: Benefits of EPC/RFID Chapter 4: EPC/RFID Deployment Chapter 5: Examples of Applications Chapter 6: The Consumer. Chapter 2 The Global Vision.

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Chapter 1Introduction


Introduction

Chapter 1: Introduction

Chapter 2: The Global Vision

Chapter 3: Benefits of EPC/RFID

Chapter 4: EPC/RFID Deployment

Chapter 5: Examples of Applications

Chapter 6: The Consumer


Chapter 2The Global Vision


The internet of things
The Internet of Things

The Internet (of information) expands to the real world: an Internet of Things emerges


The internet of things1
The Internet of Things


Internet is an island
Internet is an island

Today’s Internet is an island in the gulf of physical objects: only connected through human (manual) inputs


Benefits of the internet of things
Benefits of the Internet of Things

  • Status (capture & report)

  • Diagnostics (troubleshoot)

  • Upgrades (augment performance)

  • Control/Automation (device cooperation)

  • Profiling/Behaviour Tracking (performance)

  • Replenishment/commerce (consumption)

  • Location Mapping and Logistics (sales)


Over 100 trillion items per year
Over 100 trillion items per year

10000 bio

6.5 bio

2 bio

1 bio



The size of the future market1
The size of the future market

  • Available at

  • www.bridge-project.eu


We only can manage what we can measure
We only can manage what we can measure.

Information systems & the Internet

Cost of data entry

Barcode

Keyboard

Punch card

UbiComp-Technologies

Manual measuring

Machine sensing

Physical world


No measures means potential business problems
No measures means potential business problems

Average OOS level in retail industry: 8.3%

Average shrinkage rate for supermarkets/grocery in US: 1.5% of sales

Average deduction level for inaccurate invoices: 9.9% of annual invoiced sales in US

Cost of unsellable food and grocery products in US: 1% of sales

Product counterfeiting is estimated to account for between 5 and 7% of world trade

Source: C. Tellkamp, E. Fleisch, Auto-ID Lab St. Gallen


Recent advances in miniaturization, sensor & communication technology, and new materials drive for a new computing paradigm

(4) Smart Things

(3) Mobiles /

Smart Cards

(2) PCs

Miniaturization and cost reduction

(1) Mainframe

Time


The most widely deployed technology rfid
The most widely deployed Technology: RFID technology, and new materials drive for a new computing paradigm


Leveraging rfid in retail
Leveraging RFID in retail technology, and new materials drive for a new computing paradigm

Source: C. Tellkamp, HSG; Gartner


The opportunities are multi fold
The opportunities are multi-fold: technology, and new materials drive for a new computing paradigm

Linking Information

Trust

Search & Find


The correct medication to the right patient
The correct medication to the right patient technology, and new materials drive for a new computing paradigm


Smart t shirts
Smart T-Shirts technology, and new materials drive for a new computing paradigm


Anti counterfeiting solutions are under study
Anti-counterfeiting solutions are under study technology, and new materials drive for a new computing paradigm


Stolpan project
STOLPAN Project technology, and new materials drive for a new computing paradigm

ProductInfo

  • Project Goals:

  • EPC and NFC compatible mobile phones

  • EPC based product information

  • EPC based product authentication

  • NFC based loyalty programs

  • EPC triggered mobile advertisement

  • NFC based self check out and mobile payment

Middleware

Retail Back-Office Solution

Middleware

Middleware

Middleware

Loyalty program

Credit Card


New items are tagged everyday
New items are tagged everyday… technology, and new materials drive for a new computing paradigm


For various purposes
… for various purposes technology, and new materials drive for a new computing paradigm


Rfid enables new business models
RFID enables new business models technology, and new materials drive for a new computing paradigm

Risk-based-pricing

Source: Courtesy of F. Mattern, ETH Zürich


Technology that reaches the consumer
Technology that reaches the consumer technology, and new materials drive for a new computing paradigm


Summary technology, and new materials drive for a new computing paradigm


Chapter 3 technology, and new materials drive for a new computing paradigmBenefits of EPC / RFID


What are standards
What are standards? technology, and new materials drive for a new computing paradigm


Why do we have standards
Why do we have Standards? technology, and new materials drive for a new computing paradigm

OK?

OK?

OK?

OK?


Benefits of using standards
Benefits of using standards technology, and new materials drive for a new computing paradigm


Benefits of global standards
Benefits of Global Standards technology, and new materials drive for a new computing paradigm

Reduce costs

Speeds customer acceptance

Encourage innovation

Reduce complexity


Global standards competitive advantage
Global Standards & Competitive Advantage technology, and new materials drive for a new computing paradigm

TDMA

CDMA

PCS

GSM

Standards allow technology providers to focus on innovation, not translation and intermediation


The role of epcglobal standards
The role of EPCglobal standards technology, and new materials drive for a new computing paradigm

Encourage Technology Innovation

Foster competition Guaranteeing

Interoperability

Common Protocols for exchanging information

Role of Global Standards


The benefits of epcglobal standards
The benefits of EPCglobal standards technology, and new materials drive for a new computing paradigm

Encourage Technology Innovation

Foster competition Guaranteeing

Interoperability

Common Protocols for exchanging information

Benefits of Global Standards

Lower Costs of products and implementation

Smooth integration with existing infrastructure

Lower Cost of Changes


Overview of rfid benefits
Overview of RFID benefits technology, and new materials drive for a new computing paradigm

RFID is a tool allowing Increased Visibility

Best business decisions

Analysis

application

Fully automated

data capture


Rfid vs barcodes
RFID vs Barcodes technology, and new materials drive for a new computing paradigm

Attributes

EPC / RFID

Bar Code

Data transmission

Electromagnetic / Wireless

Optical

Reading capability

Non-line of sight

Line of sight

Tag reading

Multiple

One by one

Reading speed

500 / minutes

80 / minutes

Moving object reading

Yes

No

Data modification

Read & write

Write once, read many

Data volume

1 bit ~ 16 Mbytes

< 100 bytes

Access security

High

Little but possible

Anti-collision

Possible

Not possible

Benefits of EPC / RFID over Bar Codes:


Complying with mandates
Complying with mandates technology, and new materials drive for a new computing paradigm


ALE and EPCIS provide increased visibility technology, and new materials drive for a new computing paradigm

electric eye

pallet

conveyor

R

R

EnterpriseApp

“at time T, the association of the following case tags to the following pallet tag was created at palletizer #3, to fulfill order #1234”

Data CenterEnvironment

EPCIS

EdgeEnvironment

PalletizerCapture App

“between the time the case crossed the two beams at location L, the tag X was read with temperature T”

ALE

Filtering & Collection

Reader Protocol (LLRP)

Reader

Reader


Supply chain visibility
Supply Chain Visibility technology, and new materials drive for a new computing paradigm


Inventory visibility
Inventory Visibility technology, and new materials drive for a new computing paradigm


Chain of custody visibility
Chain of Custody visibility technology, and new materials drive for a new computing paradigm


Visibility of maintenance
Visibility of maintenance technology, and new materials drive for a new computing paradigm


Visibility of counterfeit products
Visibility of counterfeit products technology, and new materials drive for a new computing paradigm


Visibility is only the starting point
Visibility is only the starting point technology, and new materials drive for a new computing paradigm

Trend Analysis

Problem Identification

ALE

EPCIS

EPC Readings

Operational Performance

Management of

Solutions Providers


Benefits for the producer
Benefits for the producer technology, and new materials drive for a new computing paradigm

Visibility of Production Processes

Quick reconciliation of shipments

Just-in-time production and delivery


Benefits for the seller
Benefits for the seller technology, and new materials drive for a new computing paradigm

Reduced safety stocks

Availability of products

Reduced theft

Speedy check outs

Improved after sales


Customer satisfaction
Customer satisfaction technology, and new materials drive for a new computing paradigm

Where is my product?

Data flow

Data flow

Your product was last seen in Store #23, at 10am Tuesday, during receiving


Summary technology, and new materials drive for a new computing paradigm


Back-up Slides technology, and new materials drive for a new computing paradigm


Understanding the financial aspects

Calculating ROI for implementing EPC / RFID technology, and new materials drive for a new computing paradigm

The checklist below summarizes some of the key financial items

incurred in EPC / RFID implementations

Understanding the Financial Aspects

  • One time set up cost:

  • RFID reader

  • Middleware

  • RFID printers

  • Networking & cabling

  •        Enterprise system integration

  • Consulting

  • Training

  • PC

Recurring cost:

RFID tags

Maintenance cost for

hardware & software

Training

BACKUP SLIDE


Understanding the financial aspects1

ROI Calculation Tools Available in the Market technology, and new materials drive for a new computing paradigm

EPC Value Models

Developed by Stanford University, Massachusetts Institute of Technology

(MIT) and EPCglobal US, aimed to identify business issues and drivers

where EPC / RFID is expected to have the greatest impact & quantify

expected value of EPC / RFID implementation.

URL:

http://www.epcglobalna.org/dnn_epcus/SubscriberTools/FinancialPlanning/EPCValueModels/tabid/225/Default.aspx

Understanding the Financial Aspects

BACKUP SLIDE


Understanding the financial aspects2

ROI Calculation Tools Available in the Market technology, and new materials drive for a new computing paradigm (Con’t)

RFID Cost Tutorial

Developed by EPCglobal Inc. is a reference tool for companies planning to

make an investment in RFID technology. EPCglobal recommends that the cost

items, phase structure and timeline presented herein be modified to suit the

specific needs of the organization.

URL:

http://www.epcglobalinc.org/what/cookbook/chapter2/

Understanding the Financial Aspects

BACKUP SLIDE


Benefits from future epc rfid trends
Benefits from Future EPC / RFID Trends technology, and new materials drive for a new computing paradigm

  • When RFID technology is commonly used in the future with sensing technologies, some potential use and benefits can be obtained:

  • Temperature tracking

  • Humidity monitoring

  • Tilt indicator

  • Accelerometer monitoring

  • Pressure monitoring

BACKUP SLIDE


Chapter 4 technology, and new materials drive for a new computing paradigm

EPC / RFID DEPLOYMENT


Introduction technology, and new materials drive for a new computing paradigm


Think of a major change
Think of a major change technology, and new materials drive for a new computing paradigm

Think of any major change that you have

seen undertaken in a business……

Launching a new product

A grand new machine installed……..

A new computer system

Can you think of a major change that has taken place where you work ?


Preparing the change
Preparing the change technology, and new materials drive for a new computing paradigm

  • Changes need:

  • Planning

  • Organisation

  • Collaboration

  • Purpose

  • Objectives

  • Review


Use the same common sense approach
Use the same common sense approach technology, and new materials drive for a new computing paradigm

Don’t leave your brain in the car park just because it’s radio !


Business Context technology, and new materials drive for a new computing paradigm


Getting the business context
Getting The Business Context technology, and new materials drive for a new computing paradigm

EPC and RFID implementation is not only about technical aspects

EPC and RFID are tools for a business change in your operations.


Business processes are key
Business processes Are Key technology, and new materials drive for a new computing paradigm


Epc rfid can now impact your business processes
EPC / RFID can now impact your business processes technology, and new materials drive for a new computing paradigm

PROCESSES ARE KEY


Who will be involved
Who Will Be Involved… technology, and new materials drive for a new computing paradigm

Many departments will be involved so involve them early.


The Business Case technology, and new materials drive for a new computing paradigm


The business case
The Business Case technology, and new materials drive for a new computing paradigm

Financial

Efficiencies

Customer Service

Customer Satisfaction

Environment


The business case common benefits
The Business Case – Common Benefits technology, and new materials drive for a new computing paradigm

Financial

Efficiencies

Customer Service

Customer

Satisfaction

Environment


The business case financial benefits
The Business Case – Financial Benefits technology, and new materials drive for a new computing paradigm

Lower costs

Less inventory

Less work

Supply chain velocity


The business case efficiency benefits
The Business Case – Efficiency Benefits technology, and new materials drive for a new computing paradigm

Better visibility

Standard terms

Common understanding between trading partners

Lower shipping errors


The business case customer service
The Business Case – Customer Service technology, and new materials drive for a new computing paradigm

Time to market

Customer Response Time

Returns processing


Business case customer satisfaction
Business Case – Customer Satisfaction technology, and new materials drive for a new computing paradigm

Information

Warranty provision

Better service

Anti-Counterfeiting


The business case the environment
The Business Case – The Environment technology, and new materials drive for a new computing paradigm

Better Disposal

Lower recycling costs

Tracking of hazardous material


The business case time
The Business Case – Time technology, and new materials drive for a new computing paradigm

Time is Money


The business case summary
The Business Case - Summary technology, and new materials drive for a new computing paradigm


Deployment Objectives technology, and new materials drive for a new computing paradigm


Deployment objectives
Deployment Objectives technology, and new materials drive for a new computing paradigm

Set clear and specific objectives


Sample deployment objectives processes
Sample Deployment Objectives - Processes technology, and new materials drive for a new computing paradigm


Situation Analysis technology, and new materials drive for a new computing paradigm


Situation analysis
Situation Analysis technology, and new materials drive for a new computing paradigm

A key factor to successful RFID deployment is understanding what exists before the change


Situation analysis key factors
Situation Analysis – Key Factors technology, and new materials drive for a new computing paradigm

What are the current processes ?

Where and how are they carried out ?

Who executes them ?

Where are items identified in the processes ?

Why is identification necessary for those processes ?

What materials move into and out of the processes ?

What information is key about each item ?


Situation analysis common tools
Situation Analysis – Common Tools technology, and new materials drive for a new computing paradigm

Process Maps

System Maps

RACI Chart


Situation analysis radio assessment
Situation Analysis – Radio Assessment technology, and new materials drive for a new computing paradigm

Radio energy can be impacted by many things,

so, assess your environment in this respect


Situation analysis radio assessment1
Situation Analysis – Radio Assessment technology, and new materials drive for a new computing paradigm


Situation analysis radio assessment2
Situation Analysis – Radio Assessment technology, and new materials drive for a new computing paradigm

Host

Reader

module

Antenna

Tag


Building the Team technology, and new materials drive for a new computing paradigm


Building the team principles
Building The Team - Principles technology, and new materials drive for a new computing paradigm

  • Team-leader

  • Key stakeholders

  • Business knowledge within team

  • Open attitude towards change


Building the team executive sponsor
Building The Team – Executive Sponsor technology, and new materials drive for a new computing paradigm

Executive Sponsor:

  • Sets the goals and direction for the program

  • Enables you to get the resources and commitment

  • Senior executive within the company

  • Leads a function or division if possible


Building the team the core team
Building The Team – The Core Team technology, and new materials drive for a new computing paradigm

The Core Team:

  • Stakeholders (right from start of program)

  • Guides program according to agreed goals and objectives

  • Acts as a link into the rest of the company


Building the team motivation
Building The Team – Motivation technology, and new materials drive for a new computing paradigm

Motivate beyond the initial enthusiasm

Hold regular training sessions, team feedback reviews,

team outings etc.

Be frank about what is working and what isn’t

Seek the team’s ideas on how to make progress.

Reward exceptional individual contributions

Reward achievement of major milestones by the whole team

THANK YOU!


Requirements Gathering technology, and new materials drive for a new computing paradigm


Requirements gathering kpi s
Requirements Gathering - KPI’s technology, and new materials drive for a new computing paradigm

Measurable Objective = Increase Average Revenue per Customer from 10 to 15 US Dollar by End Of Year 2008

KPI = Average Revenue per Customer


Planning technology, and new materials drive for a new computing paradigm


Planning
Planning technology, and new materials drive for a new computing paradigm

“No battle plan survives contact with the enemy”

Count Helmut von Moltke

the Elder

1800 – 1891


Planning why do it at all
Planning – Why Do It At All ? technology, and new materials drive for a new computing paradigm

purpose and direction…

what is expected and when….

checklist…

communicate progress or issues…

dependencies...

what to do if things go wrong…


Planning level of detail
Planning – Level Of Detail technology, and new materials drive for a new computing paradigm

  • Not too much detail…

  • For simple projects written list of activities is ok

  • Larger projects require activities list, usually spreadsheet

  • Large complex projects involving multiple teams, skills and functions over a longer period of time best planned using integrated project planning tool

    Not planning at all is planning to fail !


Process Integration technology, and new materials drive for a new computing paradigm


Process integration the basics
Process Integration - The Basics technology, and new materials drive for a new computing paradigm

Integrate new processes carefully in order to minimize disruption and risks


Process integration how
Process Integration - How technology, and new materials drive for a new computing paradigm

Document and understand the existing and new processes so as to minimize risks and misunderstandings


The Pilot technology, and new materials drive for a new computing paradigm


The pilot why do it at all
The Pilot - Why Do It At All ? technology, and new materials drive for a new computing paradigm


The pilot how start small
The Pilot - How - Start Small technology, and new materials drive for a new computing paradigm

Small is beautiful – until you know it works !


The pilot how start small1
The Pilot - How - Start Small technology, and new materials drive for a new computing paradigm

… and / or a few locations then expand if these trials are successful

Select initially a few products …


The pilot how predict compare
The Pilot - How - Predict & Compare technology, and new materials drive for a new computing paradigm

For each part of the pilot:

Describe the new processes and what to expect

During the pilot:

Monitor and record what actually happens


The pilot how rfid
The Pilot - How - RFID technology, and new materials drive for a new computing paradigm

RFID equipment usually requires adjustment – this is normal !

You can ensure interoperability of tags and equipment by ensuring that they are certified


The pilot completion
The Pilot - Completion technology, and new materials drive for a new computing paradigm

Show the Executive Sponsor and the Core Team the pilot’s results and get agreement to deploy.


Deployment technology, and new materials drive for a new computing paradigm


Deployment providing support
Deployment - Providing Support technology, and new materials drive for a new computing paradigm

Full deployment = full risk !


Deployment providing support1
Deployment - Providing Support technology, and new materials drive for a new computing paradigm

You should ensure adequate level of support, either remotely or locally


Measuring Success technology, and new materials drive for a new computing paradigm


Measuring success
Measuring Success technology, and new materials drive for a new computing paradigm

Project success comes in many forms


Rewarding success
Rewarding Success technology, and new materials drive for a new computing paradigm

Don’t forget to reward success


Regulatory Considerations technology, and new materials drive for a new computing paradigm


Regulatory considerations
Regulatory Considerations technology, and new materials drive for a new computing paradigm

Ask your solution provider to ensure that your equipment is operating within the regulations for your country


Chapter 5 technology, and new materials drive for a new computing paradigm

Examples of applications


Introduction
Introduction technology, and new materials drive for a new computing paradigm

  • Some applications of EPC/RFID

  • Asset Management (Nortura)

  • Track and Trace in the Book industry (Byblos)

  • Outbound / Inbound in the textile industry (Lemmi)

  • RFID in healthcare (Hospital Speising)

  • Cold Chain (Nestlé)

  • Baggage tracking (Hong Kong Airport)

  • Visibility in complex retail chain – (Wal*Mart)

  • Optimising manufacturing processes (Griva S.p.A)

  • Recommended exercise


Asset management nortura
Asset Management: Nortura technology, and new materials drive for a new computing paradigm

  • Norwegian company

  • Meat manufacturer

  • Employs 6.800 people

  • Annual sales €2 billion

  • Organized as a cooperative owned by approximately 30,300 farmers

  • 41 municipalities in 18 counties

    Problem:Today nobody knows where, which and how many Returnable Transport Items (RTI) are spead along the supply chain

Source: Nortura


Asset management nortura1
Asset Management: Nortura technology, and new materials drive for a new computing paradigm

  • Benefits

    • Automatical RTI lifecycle control

    • Documentation of RTI lifecycle (cold, freezing cold, washing, etc)

    • Real time inventory

    • Prediction of RTI need

  • Process management project

    • RFID tag inside 80000 crates with GRAI

    • 73 RFID readers

    • Employee ID coupled with GS1 GRAI

    • Each person gets performance feedback

  • ROI: 3 months

Source: Nortura


Track trace in the book industry byblos
Track & Trace in the book industry - Byblos technology, and new materials drive for a new computing paradigm

  • Portuguese company

  • Bookstore

  • 50,000-square-foot store

  • Receiving more than 200,000 products per week

Problem: Problems for localising products resulting in high costs of inventory and poor customer service

Source: Byblos


Track trace in the book industry byblos1
Track & Trace in the book industry - Byblos technology, and new materials drive for a new computing paradigm

  • Solution

    • 250,000 books, games and videos tagged

    • 40 RFID-enabled kiosks

    • 13 incorporates RFID security gates

    • 14 RFID point-of-sale (POS) reading stations

    • 10 RFID Handhelds

Source: Byblos


Track trace in the book industry byblos2
Track & Trace in the book industry - Byblos technology, and new materials drive for a new computing paradigm

  • Benefit

    • 30% less stock

    • Possibility to handle more customer at POS

    • Faster localisation of items

    • Faster reposition and re-ordering of sold items

    • Possibility of daily and full inventory

Source: Byblos


Outbound inbound in the textile industry lemmi
Outbound / Inbound in the textile industry - Lemmi technology, and new materials drive for a new computing paradigm

  • German SME company

  • A leading children’s wear manufacturer

  • Founded in 1959

  • Employs around 50 people

  • Produces over 1 million garments per year

    Problem: Poor stock turn over

Source: Lemmi


Outbound inbound in the textile industry lemmi1
Outbound / Inbound in the textile industry - Lemmi technology, and new materials drive for a new computing paradigm

  • Solution

    • 100 % of merchandise is tagged

    • Integrated Solution: RFID fully integrated into ERP

  • Benefits

    • Increase efficiency on all steps of SC

    • Increase quality of deliveries from production to customers

    • Precise information on goods in transit

    • Strengthen relationships with customers

    • Easy to use for all employees

Source: Lemmi


Outbound inbound in the textile industry lemmi2
Outbound / Inbound in the textile industry - Lemmi technology, and new materials drive for a new computing paradigm

  • Payback

    • Stock turnover before tagging: 5,000 to 10,000 items per day

    • Stock turnover after tagging: 20,000 items per day

    • Increase of 250%-300% in receipt and shipment of goods

Source: Lemmi


Rfid in healthcare hospital speising
RFID in healthcare - Hospital Speising technology, and new materials drive for a new computing paradigm

  • Austrian company

  • Orthopädisches Spital Speising is part of Vinzenz groupe

  • Total number of beds: 2221

  • Hospital patients per year: 112359

  • Workers in the hospitals: 4535

    Introduction of RFID in instrument cycle of a hospital


Rfid in healthcare hospital speising1
RFID in healthcare - Hospital Speising technology, and new materials drive for a new computing paradigm

  • Benefits

  • Detection of specific medical equipment and inventory within the hospital

  • Better process transparency

  • Automated documentation

  • Simplification of logistics operations

  • Automation of ordering

  • Quality improvement in the process chain

  • Risk reduction in the area of application

  • Reduce storage costs

  • Increase the cost-efficiency

  • Patient safety


Cold chain nestl
Cold Chain - Nestlé technology, and new materials drive for a new computing paradigm

  • World's largest food company:

  • 2007 sales – $98 billion

  • 130 operating Markets

  • 450+ factories in 87 countries

  • 250,000 employees

  • 130+ main brands


Ice cream does not like heat shocks
Ice Cream does not like heat shocks technology, and new materials drive for a new computing paradigm


Objectives of the trail 2007
Objectives of the trail 2007 technology, and new materials drive for a new computing paradigm

  • Evaluate technical feasibility of a temperature monitoring solution along the entire cold chain

  • Evaluate the real advantages compared to actual situation, for all organization areasinvolved.

  • During kick-off meeting in June discovered other interesting issues....

  • Assess solution for several business needs:

  • - Freezer traceability

  • - Better support on freezer maintenance issues

  • - Service to big customers (e.g. theme parks):

    • efficient & automatic HACCP

    • freezer performance warranty for a better support on sales activities

  • - Systemsintegration requirements


  • Installed sensors distribution
    Installed Sensors - Distribution technology, and new materials drive for a new computing paradigm

    Delivery

    Truck


    In freezer view
    In Freezer View technology, and new materials drive for a new computing paradigm

    • Simple to install – 5 minutes

    • No maintenance


    Secondary distribution
    Secondary Distribution technology, and new materials drive for a new computing paradigm

    Problem with temp probe and compressor on the truck

    • 30° External

    • -18°C in Cold Store

    • -10°C delivery

    • First delivery at -23°C

    • Last delivery at -10°C !!!

    External temperature

    Truck temperature

    Cold store temperature


    Example store freezer activity
    Example: Store Freezer Activity technology, and new materials drive for a new computing paradigm

    Continuous defrosting.......

    Ice cream quality will be a problem

    -12°C constant

    Too warm

    Too cold

    Different from day & night?

    Freezer well regulated at

    - 22°C


    Key benefits
    Key Benefits technology, and new materials drive for a new computing paradigm

    Production

    (cold store)

    Primary transport

    Primary

    DC

    Primary transport

    Depot / Distributors

    Deliveries

    Restaurant, Bar, POS

    Consumer

    • Improved visibility of the cold-chain:

    • Better understanding of:

      • Freezer performance & management

      • Temperature cycles – warning signs

    • Improved quality control of products

      • Quality & Safety

      • Improved product taste / experience

      • Lower 'bad goods' & insurance write offs

    • Potential energy savings

    • Added value services to Distributor


    Some results and conclusions
    Some results and conclusions technology, and new materials drive for a new computing paradigm

    At the beginning we talked about benefits in terms of:

    • Legal duty ensure quality in the food chain

    • Quality of product and brand image on market

    • Cost of bad goods

    • Insurance costs

    • Today we also talk about:

    • Better management of installed freezeer :traceability, sobstitution, maintenance, allocation, energy consumption

    • Marketing & sales support:service to customers(HACCP due activity, freezer performance, maintenance guide) allocation and match model/version freezer-location-invoicing

    • Support for research & development:thermal history of singles batches, development of product

    • Better efficiency on quality control:coverage, efficiency & “best practice”

    Significant opportunities for added value


    Baggage tracking hong kong airport
    Baggage tracking – Hong Kong Airport technology, and new materials drive for a new computing paradigm

    • One of the busiest airport in the world

      • Passenger: 350 million per annum

      • Air cargo: 3 million tons per annum

    • Named the world’s best airport by Sky Trax (UK) in Apr 2004 & received special recognition award from IATA

    • ~ 40% of luggage handled comes from transfer flights

    • Major hub to/ from mainland & volume is expected to be increasing


    Baggage tracking hong kong airport1
    Baggage tracking – Hong Kong Airport technology, and new materials drive for a new computing paradigm

    • Issues

    • Currency bar code system is 85-95% read rate (Manually handling failures)

    • Remove & check all Unit Loading Device on the plane to identify baggage

    • Security measurement

    • Velocity and Baggage handling accuracy

    • Solutions

    • Deploy RFID technology on extensive baggage-handling facilities alongside the bar code system to bring up visibility, improve accuracy and efficiency, step up security measurement


    Baggage tracking hong kong airport2
    Baggage tracking – Hong Kong Airport technology, and new materials drive for a new computing paradigm

    • Benefits

    • Improve customer satisfaction

    • Improve security

    • Cut operating costs


    Visibility in complex retail chain wal mart
    Visibility in complex retail chain - Wal*Mart technology, and new materials drive for a new computing paradigm

    • Walmart operates retail stores worldwide in various format

    • Products allocated through 90 DCs and/or direct from manufacturer

    • Total sales 2004 – US$ 256.3B

    • Requested EPC RFID tagging by Jan 2005 to increase supply chain visibility and eliminate many manual process.

    • Estimated annual saving is ~ 3.3% of sales (i.e. ~ US$ 8B)


    Visibility in complex retail chain wal mart1
    Visibility in complex retail chain - Wal*Mart technology, and new materials drive for a new computing paradigm

    Issues

    • Without merchandise visibility along this huge supply chain may lead to Out Of Stocks, shrinkage, and operation inefficiency that could ultimately reduce competitive advantages

      Solutions

    • Mandated suppliers to affix EPC compliance RFID tags to cases and pallets before shipping to Wal-mart’s DCs. The tags allow Wal-mart utilize automatic tracking on product movement that will provide product visibility without additional human intervention.


    Visibility in complex retail chain wal mart2
    Visibility in complex retail chain - Wal*Mart technology, and new materials drive for a new computing paradigm

    Benefits

    • Eliminated many manual processes in the area of I) receiving, ii) product movement in warehouse and DC, iii) shipping to stores, and iv) paying suppliers.

    • Reduce inventory shrinkage and out-of-stock situations.


    Visibility in complex retail chain wal mart3
    Visibility in complex retail chain - Wal*Mart technology, and new materials drive for a new computing paradigm

    Benefits


    Optimising manufacturing processes griva s p a
    Optimising manufacturing processes – Griva S.p.A technology, and new materials drive for a new computing paradigm

    • Italian company

    • Founded 1955

    • A leading high-volume textile manufacturer

    • Employs 70 people

    • Annual sales €14 million

    • Markets – 60% domestic, 40% foreign

    • 300,000 rolls of fabric per year

    • Reliance on automated manufacturing systems with integrated logistics

    • “An improvement in productivity was critical to our ongoing competitiveness. Until recently, we could not accurately control the contents of the roll”Gualtiero Casalegno – President, CEO and owner


    Optimising manufacturing processes griva s p a1
    Optimising manufacturing processes – Griva S.p.A technology, and new materials drive for a new computing paradigm

    • Fabric is woven and then rolled onto cardboard tubes

    • Alien Gen 2 EPC compliant readers and tags

    • EPCglobal numbering system

    • Compliant with European (ETSI) regulations

    • Strategic read points from production to warehouse

    • Harsh manufacturing environment

      • High temperatures

      • Water and high humidity

      • Harsh chemical agents for dying

    • Griva needed a robust system with complete fabric roll traceability without being intrusive to the production process”Claudio Bertolo – Marketing Manager, Simet


    Optimising manufacturing processes griva s p a2
    Optimising manufacturing processes – Griva S.p.A technology, and new materials drive for a new computing paradigm

    • Visibility

      • Tracking of textile rolls through production

      • 15 separate dying and coating stations

      • Improved accuracy in production treatments

      • Accurate information to customers

      • Fabric can be sorted automatically

      • Readers at checkpoints supports decision making by systems and operators

    • Cost effectiveness

      • Reduced manual effort in:

        • determining most cost effective transportation options

        • Building customized shipping boxes

        • Identification of products


    Optimising manufacturing processes griva s p a3
    Optimising manufacturing processes – Griva S.p.A technology, and new materials drive for a new computing paradigm

    • Production velocity

      • Before – 400 rolls per day (2 x 10hour shifts)

      • After – 600 rolls per day (2 x 8 hour shifts)

      • From 20 rolls/hour to 37.5 rolls/hour…….+87.5%

    • ROI

      • 30% after 9 months


    Recommended exercise
    Recommended exercise technology, and new materials drive for a new computing paradigm

    • GROUPS (4 to 8 persons)

    • 20-30 Minutes

    • Benefits of EPC / RFID

    • Major Challenges of EPC / RFID implementation

    • Proposed applications:

    • Inventory control

    • Outbound / Inbound

    • Smart Shelf

    • Track and Trace

    • Anti-counterfeiting

    • Supply Chain Visibility


    Summary technology, and new materials drive for a new computing paradigm


    Chapter 6 technology, and new materials drive for a new computing paradigmThe Consumer


    Consumer Acceptance technology, and new materials drive for a new computing paradigm

    Consumer Acceptance

    Responsible Use

    Awareness


    Awareness
    Awareness technology, and new materials drive for a new computing paradigm

    Consumer Awareness Guidance available atwww.discoverrfid.org


    Responsible use
    Responsible use technology, and new materials drive for a new computing paradigm

    • Basic principles on Consumer confidence can be found at:

    • http://www.discoverrfid.org/how-it-works/your-rights/data-protection-guidance.html;

    • Consumer Guidelines for EPC on Consumer Confidence

    • ICC Privacy Guidelines on RFID

    • Centre for Democracy and Technology


    Addressing consumer benefits
    Addressing Consumer Benefits technology, and new materials drive for a new computing paradigm

    http://rfidabc.de/

    http://www.discoverRFID.org

    http://www.fashiongrouprfid.com


    Consumer benefits patient safety
    Consumer Benefits – Patient Safety technology, and new materials drive for a new computing paradigm

    Patient Safety - Stay Healthy

    New born identified with RFID bracelets preventing mix up

    Blood products are tracked and match with the patient Id


    Consumer benefits food safety
    Consumer Benefits – Food Safety technology, and new materials drive for a new computing paradigm

    Food Safety – Eat well

    RFID helps monitoring of freshness and quality of products

    RFID enables controls of authenticity and origin


    Consumer benefits quality of life
    Consumer Benefits – Quality of Life technology, and new materials drive for a new computing paradigm

    Quality of Life – Get what you want

    RFID improves the postal service and speeds up the delivery

    RFID enhances the shopping experience


    Consumer benefits quality of life1
    Consumer Benefits – Quality of Life technology, and new materials drive for a new computing paradigm

    Quality of Life – Feel safe

    RFID helps you protecting your valuables from theft

    RFID helps ensure your airplane is properly maintained and does not contain counterfeit spare parts.


    Consumer benefits quality of life2
    Consumer Benefits – Quality of Life technology, and new materials drive for a new computing paradigm

    Quality of Life – Work better

    RFID protects workers in, contact with Dangerous Environments

    RFID saves us time at toll booths


    Consumer benefits environment protection
    Consumer Benefits – Environment protection technology, and new materials drive for a new computing paradigm

    Environment protection – Protecting Nature

    RFID protects endangered species

    RFID allows for better and easier recycling


    Practical recommendations
    Practical Recommendations technology, and new materials drive for a new computing paradigm


    Data protection overview
    Data Protection Overview technology, and new materials drive for a new computing paradigm


    Why is data protection law important
    Why is data protection law important? technology, and new materials drive for a new computing paradigm


    General data protection directive
    General Data Protection Directive technology, and new materials drive for a new computing paradigm


    General data protection directive1
    General Data Protection Directive technology, and new materials drive for a new computing paradigm


    Some important obligations
    Some important obligations technology, and new materials drive for a new computing paradigm

    Data Controller MUST:

    • Ensure accurate data is collected and only what is strictly necessary

    • Ensure the data is processed for legitimate purposes

    • Protect the integrity of the data from unauthorised access

    • Notify to the data protection authority


    Some important obligations1
    Some important obligations technology, and new materials drive for a new computing paradigm

    Data Controller MUST:

    • Obtain the consent from the person

    • Or show the processing of the personal data is needed to perform the contract

    • Or show the data is needed to protect the vital interests of the person


    E privacy directive
    E-Privacy Directive technology, and new materials drive for a new computing paradigm

    http://ec.europa.eu/justice_home/fsj/privacy/law/index_en.htm


    Data protection questions on rfid
    Data Protection questions on RFID technology, and new materials drive for a new computing paradigm


    Summary technology, and new materials drive for a new computing paradigm


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