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Douglas School District Administrative Council. Happiness does not arise from the achievement of a given purpose, but from the sense of purpose itself. Jonathon Haidt The Happiness Hypothesis. Happiness is dancing a polka. To share information about leadership and change. Michael Fullan.

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Douglas School District Administrative Council

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Douglas School District Administrative Council

Happiness does not arise from the achievement of a given purpose, but from the sense of purpose itself.

Jonathon Haidt

The Happiness Hypothesis

Happiness is dancing a polka.

To share information about leadership and change

Michael Fullan

Patrick Lencioni

What do the best leaders do to help their organizations survive and thrive?

Why do teams

often struggle?

The Six Secrets of Change

The Five Dysfunctions of a Team

  • Love Your Employees

  • Connect Peers with Purpose

  • Capacity Building Prevails

  • Learning is the Work

  • Transparency Rules

  • Systems Learn

  • Absence of Trust

  • Fear of Conflict

  • Lack of Commitment

  • Avoidance of Accountability

  • Inattention to Results

secretswhich are hard to grasp in their deep meaning and difficult to act on in combination

1. Love Your Employees

George McGregor (1960)

Theory X Assumptions

Theory Y Assumptions

  • The average human being has an inherent dislike of work and will avoid it if he or she can.

  • Because of their dislike for work, most people must be controlled and threatened before they will work hard enough.

  • The average human prefers to be directed, dislikes responsibility, is unambiguous, and desires security above everything else.

  • If a job is satisfying, then the result will be commitment to the organization.

  • The average person learns under proper conditions not only to accept but to seek responsibility.

  • Imagination, creativity, and ingenuity can be used to solve work problems by a large number of employees.

The world has become too complex for any theory to have certainty.

Create emotional value, experiential value, social value, and financial value.

No stakeholder is

more important than



Firms of Endearment?

Only 14% of organizations had an “enthusiastic workforce”.

(3/4 of employees rating the company high on all three dimensions)

Fair Treatment

Enabling Achievement


1. Love Your Employees

  • Create conditions for them to succeed.

  • Find ways for them to simultaneously fulfill their own goals and the goals of the organization.

  • Help them to feel proud of the organization, to find their work exciting, to feel that they are treated with dignity, and to believe they are part of a valuable and creative effort larger than themselves.

Building Trust

Too Tight-Too Loose DilemmasSocial and Intellectual GlueLateral Capacity Building

2. Connect Peers with Purpose

Beware of Groupthink


A type of thought exhibited by group members who try to minimize conflict and reach consensus without critically testing, analyzing, and evaluating ideas.

Mastering Conflict

Ideal Conflict Point




Personal Attacks

Artificial Harmony

Commitment is about a group of intelligent, driven individuals buying into a decision precisely when they don’t naturally agree. In other words, it’s the ability to defy a lack of consensus.

3. Capacity Building Prevails4. Learning is the Work

Capacity building trumps judgmentalism.Why would great people want to work here?Hire potential and cultivate talent.

Successful organizations mobilize themselves to be “all over” the practices that are known to make a difference.

Successful organizations diligently and consistency apply what they know, while seeking equally how to get better at what they do.

Successful organizations achieve this consistency and innovation through deep learning in context.

In other words, learning on the job, day after day, is the work.

5. Transparency Rules

What is meant by transparency?

Openness About Results

Transparency Rules

  • It rules whether we like it or not.

  • It is a good thing, on balance.

  • It is an effective tool for improvement.

  • It offers credibility.

Accountability is the willingness of team members to remind one another when they are not living up to the performance standards of the group. (aka Entering the Danger)

Focusing on Results

  • Establish a Scoreboard

    • Distraction # 1: Ego

    • Distraction # 2: Career Advancement

    • Distraction # 3: Money

    • Distraction # 4: “My” department

6. Systems Learn

  • Focus on developing many leaders working in concert, instead of relying on key individuals.

  • Enact the first five secrets.

  • Be humble because, no matter what you do, you cannot guarantee a successful future.

Probably the two greatest failures of leaders are indecisiveness in times of urgent need for action and dead certainty that they are right in times of complexity.

Guidelines for Action

  • Act and talk as if you were in control and project confidence.

  • Take some credit and some blame.

  • Talk about the future.

  • Be specific about the few things that matter and keep repeating them.

Wisdom: The ability to act with knowledge, while doubting what you know.

Douglas School District Administrative Council

What’s your secret?

People refer to gurus because they don’t know how to spell charlatan.

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