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EMS ONLINE DIRECTORY. David Beaton Jed Crelley Kumaran Mahentharian. Agenda. Introduction Background Goals Process Metrics Current/Future status Demo Risks Reflections. Purpose. One and only one nationally expanding online database of Emergency Medical Services

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EMS ONLINE DIRECTORY

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Ems online directory

EMS ONLINE DIRECTORY

David Beaton

Jed Crelley

Kumaran Mahentharian


Agenda

Agenda

  • Introduction

  • Background

  • Goals

  • Process

  • Metrics

  • Current/Future status

  • Demo

  • Risks

  • Reflections


Purpose

Purpose

  • One and only one nationally expanding online database of Emergency Medical Services

  • A central location for EMS and public safety organizations in any county, state or region

  • A tool for creating printed directories of all available EMS organizations for any number of counties


Goals

Goals

  • Extend current functionality

  • Enhance system usability

  • Improve our process for developing software

  • Develop a system for deployment


Current design

Current Design


Process improvements

Process Improvements

  • Re-aligned schedule based on risks

    • Re-negotiation of high priority features

  • Fewer releases

    • Allowed for higher quality software to be released

    • Less duplicate testing

  • Feature Driven Process Model

    • Modified version of Scrum


Testing

Testing

  • Testing occurred for two weeks before deployment.

    • Sponsors were given test environment to experiment with

    • Test plan developed to address major aspects of system

  • Bug fixes performed during non-peak usage hours


Metrics features

Metrics-Features

  • Feature Time-Line


Metrics pum

Metrics-PUM

  • Problems Per User Month


System improvement

System Improvement

  • Main focus for second semester was on InDesign simplification

  • Working system along with survey provided many suggestion for improvement

  • STEP conference provided an invaluable opportunity to do usability studies


New enhanced features

New & Enhanced Features

  • Enhanced Survey System

  • Bulk Auto-Formatting of user entries

  • Added an advertisement management system

  • Streamlined PDF conversion process significantly

  • Simplified admitting physician process

  • One step registration process


Ems online directory

Demo

  • www.emsdirectory.org


Current status

Current Status

  • Some features were removed due either low importance and/or high risk

  • Testing, Testing, Testing

  • Have not found any new bugs in the past week

  • All reported bugs have been fixed

  • System is as complete as a working system can get


Future directions

Future Directions

  • Business team is coming up with plans to make this project self sustainable

  • System is now robust enough for counties to use to create their own hard copy PDFs

  • Sponsors are now looking for ways to get local governments to utilize the new system


Risks encountered

Risks Encountered

  • Small team size

    • Overlapping roles

    • Assignments based on strengths

  • New Technologies

    • InDesign

    • C#

  • Many feature requests

    • Feature negotiations

  • Pre-existing code-base

  • Deployment


Reflections

Reflections

  • Working with real end users

    • Maintenance and support

  • Usability problems

  • Very active sponsors


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