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Life Happens. Employee Assistance Program NC School of the Arts Spring 2006. Life Happens. When employees face issues such as Substance abuse Marital or family problems Serious physical or mental health issues Financial or legal challenges Tragedy, violence or crisis

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Life happens

Life Happens

Employee Assistance Program

NC School of the Arts

Spring 2006


Life happens1
Life Happens

When employees face issues such as

  • Substance abuse

  • Marital or family problems

  • Serious physical or mental health issues

  • Financial or legal challenges

  • Tragedy, violence or crisis

    It can affect not only the individual & their immediate family members, but also the people they serve, their co-workers, and the organization itself.


Employee assistance
Employee Assistance

  • To support the health, wellbeing, and productivity of NCSA faculty and staff, NCSA is collaborating in a new State EAP (employee assistance program)

  • Deer Oaks Behavioral Health

    • National provider (11 states)

    • Based in San Antonio, Texas

    • Network of 450 providers across NC


Faculty staff assistance
Faculty & Staff Assistance

  • Services include

  • DIRECT:

  • Confidential employee assessment & referral services

  • Assessment & referral services for immediate family members

  • Web based resources on health, family, financial matters

  • THRU HR:

  • Consultation & referral services for managers

  • Logistical support for Fitness-for-Duty evaluations

  • Critical Incident Stress Debriefing (CISD) services


Who s eligible
Who’s Eligible

  • Faculty, EPA-NT, and SPA employees

  • Also available to immediate family members of covered employees

  • Not students or temp employees


Services available
Services Available

  • … as of April 1, 2006

  • … consults at no cost to the employee

  • … 24 hrs / 7 days a wk /365 days

  • … “live person” contact

  • … phone or face-to-face consults


Assessment referrals for
Assessment / Referrals for…

  • Alcohol / drug

  • Stress / depression

  • Grief / coping

  • Marriage / Relationship

  • Parenting / Family

  • Childcare / Eldercare

  • Financial / Legal

  • Health & Wellness

  • Interpersonal / workplace conflicts


Management support thru hr for
Management Support (thru HR) for…

  • Disruptive conduct

  • Suspected substance abuse

  • Working relationship issues

  • Attendance / performance concerns stemming from personal issues

  • Potential workplace violence concerns

  • Fitness-for-Duty referral

  • Crisis / trauma intervention & support


Web based resources
Web-Based Resources

  • Balancing Work & Family

  • Parenting Toolkit

  • Legal Assist

  • “Frank about Finances”

  • Childcare resources & referral

  • Eldercare / Caregiver resources

  • Community Link program

  • Online newsletters

  • …and more


Health wellness resources
Health & Wellness Resources

  • Smoking cessation

  • Healthy lifestyles

  • Diet & nutrition

  • Weight management

  • Stress management

  • Disease management

    • Diabetes, asthma, pain, cancer, other

  • Eating disorders

  • Substance abuse


How to contact eap
How to Contact EAP

  • Employee Assistance Program (EAP)

    For Direct Employee Services:

  • Toll Free: 877-EAP-SOLV (877-327-7658)

  • HR website & follow links to EAP, or

  • www.deeroaks.com

    • User name & password are both -- EAPNC

      For Management Consultation Services:

  • Director of Human Resources 770-3317

  • Email coxb@ncarts.edu


  • Questions more info
    Questions / More Info

    • Beth Cox, Director

      Human Resources

      336-770-3317


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