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CLEC Care Customer Education Package. CONNECT: Direct ®. © 2004 BellSouth Telecommunications, Inc. All trademarks contained herein are owned By BellSouth Intellectual Property Corporation. Description.

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clec care customer education package

CLEC CareCustomer EducationPackage

CONNECT: Direct ®

© 2004 BellSouth Telecommunications, Inc.

All trademarks contained herein are owned

By BellSouth Intellectual Property Corporation

description
Description
  • CONNECT:Direct (A Trademark of Sterling Commerce) is a file transfer application used by BellSouth to communicate with outside companies through connections to BellSouth Data Centers.

Issue Date 03/05

2

accessibility
Accessibility
  • CONNECT:Direct with BellSouth is accessed through dedicated facilities using TCP/IP protocol

Issue Date 03/05

3

prearrangements
Prearrangements
  • Customers must make arrangements with their BellSouth Electronic Commerce Account Team several months in advance of their expected need to use this process
  • The amount of turn up time will be negotiated depending on the available test times

Issue Date 03/05

4

connectivity
Connectivity
  • Customers that elect to use CONNECT:Direct, as the transfer tool for providing and receiving data to and from BellSouth via a dedicated facility will be responsible for ordering and paying for the transmission lines (circuits) to one of the BellSouth Regional Data Centers

Issue Date 03/05

5

connectivity process
Connectivity Process
  • Once the CLEC has a dedicated facility or has ordered such an arrangement, a joint meeting between the CLEC’s Technical Support Group and the BellSouth Technical Support Group will be arranged to discuss passwords, protocols, processes for file handling, and a contact point for trouble reporting.

Issue Date 03/05

6

conclusion
Conclusion
  • For additional information on Connect:Direct, contact your Electronic Account Team Member or your Local Contract Manager

Issue Date 03/05

7

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