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Safety Control: A Moving Target. Jens Rasmussen HURECON [email protected] NOFS, Karlstad, June 03. Changing Research Focus. Accidents: The Side-effect of Efforts to Survive?.

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safety control a moving target

Safety Control: A Moving Target

Jens Rasmussen

HURECON

[email protected]

NOFS, Karlstad, June 03

slide3

Accidents: The Side-effect of Efforts to Survive?

  • Accidents are caused by the side effects of decisions made by several decision makers in different organizations at different points in time, all seeking to be locally effective
  • In an aggressive, competitive environment success is granted those who explore the limits of usual practice?
basic research planning issues
Basic Research Planning Issues
  • Horizontal versus Vertical System Studies
  • Task versus Work Analysis
  • System Design versus System Evaluation
  • Performance-based versus Rule-based Legislation
  • Academic versus Problem-oriented Research
slide7

Orientation of System Studies

  • Horizontal:- Teaching novices within a discipline - Design of tools for isolated tasks- Models of normative work organizations
  • Vertical:- Models of experts’ work practise - Support of expert performers- Evaluation of work system performance - Modelling behaviour of adaptive organizations
slide8

Management Implications

  • From a horizontal perspective: being a manager is a profession independent of context (hospital, theater or company)
  • Consequences:
  • Safety: “Ships are no longer operated by shipping professionals, but banks and investors
  • Human costs of managerialism (Public health sector, Rees & Rodley)
slide10

Analysis of Task Procedures is unreliable

  • Experts replace formal procedures by heuristics and practice
  • Behaviour shaping features may no longer be active and ”deep knowledge" is replaced by common sense “myths”
  • Work analysis requires "reverse engineering": It is necessary to identify the hidden behaviour shaping features and performance criteria
slide11

Focus of Work Analysis

  • Separate representation of work domain and of actors
  • Models in terms of: - Behavior shaping features of work setting - Useful cognitive strategies - Actor\'s cognitive resources - Subjective preferences

Work Analysis requires domain expertise and competence in cognitive psychology

slide12

Human Factors Phases

  • 1. Phase:
  • - Normative, prescriptive theories & models
  • - controlby normative instruction and punishment
  • - selection and training of \'first-class staff\'
  • 2. Phase:
  • - Descriptive models in terms of deviations from norms
  • - control by removing causes of errors
  • - guidelines on human limitations
slide13

Human Factors Phases, continued

  • 3 Phase:
  • - Descriptive models of actual behaviour
  • - control by supporting observed work practices
  • - match of interfaces to user\'s metal models & preferences
  • 4. Phase:
  • - Models of system constraints, opportunities & criteria
  • - control by shaping conditions of adaptation
  • - interface presents map of internal work structure
slide16

Design vs. Evaluation

  • Decomposition
    • - is useful for representation of elements
    • to be assembled into a new system (Watts’ design of steam engine by reconfiguring a mine draining pump and attaching a wind mill regulator)
  • Abstraction
    • - is necessary for analysis of the
    • functionality and behaviour of a working
    • system (Maxwell’s analysis of the instability of Watts’ regulator by differential equations)
slide17

Dimensions of Evaluation Analysis

  • Communication network must be intact and active
  • All actors must have information about the actual state of the functions within their control domain
  • They need proper information about objectives corresponding to their options for action
  • The boundaries of acceptable performance must be known and observable
slide18

Continued:

  • Information must be presented for easy comparison of states and objectives
  • The decision-makers must be competent and capable of acting properly
  • Their priority ranking of cost-effectiveness and safety must be acceptable. Actors must be committed to safety also during crises
  • Their situation awareness must be supported
slide19

4. Performance-based versus

Rule-based Legislation

slide20

Control of Management Commitment

  • Management Incentives: - Problem of time horizons? - Conflicts between horizon of personal career, financial planning and safety management
  • Reinforcement of Management Incentives:- Rules, legislation and regulation? - Personal responsibility, use of criminal law? - Better coupling of higher levels based on a kind of ethical accounting?
  • Is the present level of safety, based on response to latest accident, actually financially acceptable?
slide21

The Role of Errors and Accidents

  • Accepted frequency of errors determines the limit of adaptation and optimization at the operative level
  • Accepted frequency of incidents determines the limit of acceptable pressure toward cost effectiveness by resource management?
  • The debate in the media following accidents determine the political allocation of resources?
slide22

A Paradox?

  • Basic national work environment acts are perfor- mance-based
  • To ensure that national interpretations of such general statements of objectives will not prevent the free movement of goods and machinery, the European Union issues very detailed pre- scriptive directives which become embodied in the detailed national legislation.
  • The interaction between trade and safety related regulation is a research issue?
slide24

Academic research aimed at teaching

  • - Identify a phenomenon suited for study within paradigms of the discipline and
  • the time span of a Ph.D. program
  • - Involve students to teach them paradigms
    • and methods
  • - Design experiments or field studies to
    • compare competing hypothesis
  • - Validate by collegial contest; is test of
    • the hypothesis accepted by peers?
slide25

Problem driven research for design

  • - Problem is given by an actual system;
    • it is typically cross-disciplinary
  • - Select paradigms from disciplines that are
  • relevant and mutually compatible
  • - Design of field studies and experiments to
    • understand and model actual phenomena
  • - Validate by introducing change (prototype)
    • in actual system; does it work?
  • - Time span and complexity do not generally
    • match Ph.D. programs or tenure tracks
slide26

How to organize the cooperation between

the Rescue Services Agency and the Karlstad University in an effective, cross-disciplinary research for the design

of proactive safety control strategies?

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