Integration of Library & IT Units at UVI

1. Integration of Library & IT Units at UVI Judith Rogers & Sharlene Harris University of the Virgin Islands Mentor: Loretta Parham 5 April 2006

2. Abstract At a time when the impact of technology on the delivery and access to information is greatest, the University of the Virgin Islands (UVI) made a decision to merge two critical components of the institution – technology resources and library resources.

3. Key Learning Points • Process for achieving a new management structure – key change issues • Focus on the audience and identifying needs • Developing programs to increase customer service • Staff development – key challenges • Promotion to achieve acceptance within UVI

4. St. Croix Campus St. Thomas Campus

5. Organizational Restructuring • Previous organizational structure – Library & IT • Process for developing new structure and managing change: • Brainstorming organizational structure • Key changes – cross-training, image restructuring • Managing resistance • Identifying skills sets • Deploying staff

7. Library and Student Technology Services Where we are now: • Delivery of equipment • Schedule VC classes/labs • Engineer new VC rooms • Unfettered campus printing

8. Library and Student Technology Services Where we need to be: • Technology in rooms • Academic component scheduling • Engineer VC rooms • Print management solution

9. Library and Student Technology Services Challenges & Insights • Student communication mechanism • Services which focus on students • Staff accountability and ownership

10. Library & Faculty Technology Services Where we are now: • Status of faculty development at UVI • Data collection and analysis • Tools for obtaining input • Site visit and review of standards

11. Library & Faculty Technology Services Where we need to be: • Strategies for teaching and learning in the 21st century • What faculty want and need • Identifying objectives and activities • Aligning response to institutional strategic plan.

12. Library & Faculty Technology Services Challenges and Insights: • Faculty participation and program acceptance • Staff collaboration leadership • Linking the campuses

13. Impact of Leadership Training • Application of techniques • Site visit of HBCU Leadership Institute mentor • Customer service • Collaboration • Communication • Defining roles • Interpersonal interaction

14. Questions?