single window development and implementation experience of senegal
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Single Window Development and Implementation Experience of Senegal. Background (before Custom). The project of single Window (ORBUS 2000) has started in 1995 with Trade Point Senegal, when Senegal was convinced that Information Technologies were to improve trade procedures.

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Presentation Transcript
background before custom
Background (before Custom)
  • The project of single Window (ORBUS 2000) has started in 1995 with Trade Point Senegal, when Senegal was convinced that Information Technologies were to improve trade procedures.
  • In 1996, a workshop was organized with all the stakeholders to validate the way of doing business.
  • In 1999, the software was ready but could not be tested because the custom administration was hostile.
background from custom
Background (from custom….)
  • In 2001 the Minister of finance and the Minister of Commerce agreed to transfer ORBUS management to Custom
  • In 2002, Custom create a private company to develop and deploy the ORBUS system
  • From 2002 to 2004, GIE GAINDE 2000 has improved the system using latest technologies and adapting functionalities to the new business environment.
  • In 2004 the pilot of ORBUS was launched in January and the system is officially operational since July 1st
design and development process national initiative national funding national expertise
Design and development process« National initiative, national funding, national expertise »

Automate

Standardize

Automate

Standardize

What we plan… (95)

What we’ve done (2002)

describe

describe

Simplify

optimize

Automate

Standardize

standardize

Automate

Improve…

Improve…

slide6

BANK A

BANK B

BANK X

ELECTRONIC

PAYMENT

PLATFORM

CENTRAL BANK

TRADE X

Interface

Custom Brokers

TREASURY

Electronic payment system

structure and services
Structure and services

Services Center

Training Center

Users Technical Assistance

slide8

printing

STAKEHOLDERS

ELECTRONIC

PAYMENT

PLATFORM

Importers

payment

slide9

Government Agencies

Importers

Private Agencies

Custom Brokers

Participants

participants
Participants
  • GOVERNMENT AGENCIES:
  • Change Control Authority (DMC)
  • Department of Agriculture (DPV)
  • Department of Breeding (DIREL)
  • Department of Commerce (DCE )
  • Department of Fishing (DOPM)
  • Quality Contral Division (DCQ)
  • Metrology Division
  • La Direction des Eaux et Forêts
  • Direction de la Pharmacie
slide11

PRIVATE STAKEHOLDERS:

  • Banks
  • Insurance companies
  • Inspection : COTECNA
  • CLIENTS:
  • Importers
  • Custom brokers
business model
Business model
  • Initial funding :Government and CGPID
  • Fees:
    • Connexion: 200 USD (once at all)
    • For each transaction: 4 USD
    • For each document: 2 USD 
situation
Situation
  • Project cost:
    • From 96 to 99: 4 millions USD
    • From 02 to 04: 1 million USD
  • Online users: 50 Custom agents – 80 importers.
  • Offline users: 50/ day
  • Number of transaction/month: 3000 (57%)
  • Operator Agency:
    • Name : GIE GAINDE 2000
    • Owners: C.G.P.I.D (80%) – private (20%)
    • Staff: 28
lessons learned
Lessons learned
  • Single windows system is a combination of Technologies, business organisation and human factors
  • Strong commitment of government is necessary
  • Map the reality before reingeniering
  • Custom administration involvement is necessary
  • Users training is a critical aspects
what are your future plans for the single window
What are your future plans for the Single Window?
  • Electronic payment system
  • Single entries for both ORBUS and Trade X
  • Multi platform application
  • Connexion of news stakeholders
  • Common standard for data exchange with other bodies (XML,UNLK, UNTDED,…)
  • Build pan African Network for Trade Facilitation
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