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An Introduction to Information Systems in Organizations. Chapter 1. Principles and Learning Objectives. The value of information is directly linked to how it helps decision makers achieve the organization’s goals.

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an introduction to information systems in organizations

An Introduction to Information Systems in Organizations

Chapter 1

Fundamentals of Information Systems, Second Edition

principles and learning objectives
Principles and Learning Objectives
  • The value of information is directly linked to how it helps decision makers achieve the organization’s goals.
    • Distinguish data from information and describe the characteristics used to evaluate the quality of data.

Fundamentals of Information Systems, Second Edition

principles and learning objectives3
Principles and Learning Objectives
  • Knowing the potential impact of information systems and having the ability to put this knowledge to work can result in a successful personal career, organizations that reach their goals, and a society with a higher quality of life.
    • Identify the basic types of business information systems and discuss who uses them, how they are used, and what kinds of benefits they deliver.

Fundamentals of Information Systems, Second Edition

principles and learning objectives4
Principles and Learning Objectives
  • System users, business managers, and information systems professionals must work together to build a successful information system.
    • Identify the major steps of the systems development process and state the goal of each.

Fundamentals of Information Systems, Second Edition

principles and learning objectives5
Principles and Learning Objectives
  • The use of information systems to add value to the organization can also give an organization a competitive advantage.
    • Identify the value-added processes in the supply chain and describe the role of information systems within them.
    • Identify some of the strategies employed to lower costs or improve service.
    • Define the term competitive advantage and discuss how organizations are using information systems to gain such an advantage.

Fundamentals of Information Systems, Second Edition

principles and learning objectives6
Principles and Learning Objectives
  • Information systems personnel are the key to unlocking the potential of any new or modified system.
    • Define the types of roles, functions, and careers available in information systems.

Fundamentals of Information Systems, Second Edition

information concepts

Information Concepts

Fundamentals of Information Systems, Second Edition

information system
Information System
  • A set of interrelated components that collect, manipulate & disseminate data & information & provide feedback to meet an objective.
  • Examples: ATMs; airline reservation systems; course reservation systems

Fundamentals of Information Systems, Second Edition

data vs information
Data vs. Information
  • Data: raw facts
  • Information: collection of facts organized in such a way that they have value beyond the facts themselves

Fundamentals of Information Systems, Second Edition

the process of transforming data into information
The Process of Transforming Data into Information

Fundamentals of Information Systems, Second Edition

characteristics of valuable information
Characteristics of Valuable Information

Fundamentals of Information Systems, Second Edition

the components of an information system
The Components of an Information System

Fundamentals of Information Systems, Second Edition

computer based information systems cbis

Computer-Based Information Systems (CBIS)

Fundamentals of Information Systems, Second Edition

components of a cbis
Components of a CBIS

Fundamentals of Information Systems, Second Edition

components of a cbis15
Components of a CBIS
  • Hardware - computer equipment used to perform input, processing, and output activities.
  • Software - computer programs that govern the operation of the computer.
  • Database - an organized collection of facts and information, typically consisting of two or more related data files.
  • People - the most important element in most computer-based information systems.
  • Procedures - include the strategies, policies, methods, and rules for using the CBIS.

Fundamentals of Information Systems, Second Edition

telecommunications network and the internet
Telecommunications, Network, and the Internet
  • Telecommunications - the electronic transmission of signals for communications.
  • Networks - used to connect computers and computer equipment in a building, around the country, or around the world to enable electronic communications.
  • Internet - the world’s largest computer network, actually consisting of thousands of interconnected networks

Fundamentals of Information Systems, Second Edition

business information systems

Business Information Systems

Fundamentals of Information Systems, Second Edition

business information systems18
Business Information Systems
  • Electronic Commerce
  • Transaction Processing Systems and ERP
  • Information and Decision Support Systems
  • Special-Purpose Business Information Systems: Artificial Intelligence, Expert Systems, and Virtual Reality

Fundamentals of Information Systems, Second Edition

e commerce
E-Commerce
  • Business-to-business
  • Business-to-consumer
  • Consumer-to-consumer

Fundamentals of Information Systems, Second Edition

e commerce greatly simplifies the purchasing process
E-Commerce Greatly Simplifies the Purchasing Process

Fundamentals of Information Systems, Second Edition

transaction processing systems and erp
Transaction Processing Systems and ERP
  • Transaction processing system (TPS) - an organized collection of people, procedures, software, databases, and devices used to record completed business transactions.
  • Enterprise Resource Planning (ERP) System - a set of integrated programs capable of managing a company’s vital business operations for an entire multisite, global organization.

Fundamentals of Information Systems, Second Edition

a payroll transaction processing system
A Payroll Transaction Processing System

Fundamentals of Information Systems, Second Edition

functional management information systems draw data from the organization s tps
Functional Management Information Systems Draw Data from the Organization’s TPS

Fundamentals of Information Systems, Second Edition

decision support systems dss
Decision Support Systems (DSS)

An organized collection of people, procedures, software, databases, and devices used to support problem-specific decision making.

  • The focus of a DSS is on decision-making effectiveness.

Fundamentals of Information Systems, Second Edition

essential dss elements
Essential DSS Elements

Fundamentals of Information Systems, Second Edition

special purpose business information systems
Special-Purpose Business Information Systems
  • Artificial intelligence (AI) systems
  • Virtual reality systems
  • Expert systems

Fundamentals of Information Systems, Second Edition

the major elements of artificial intelligence
The Major Elements of Artificial Intelligence

Fundamentals of Information Systems, Second Edition

a head mounted display
A Head-Mounted Display

Fundamentals of Information Systems, Second Edition

data glove
Data Glove

Fundamentals of Information Systems, Second Edition

systems development
Systems Development

The activity of creating or modifying existing business systems.

  • Systems Investigation
  • Systems Analysis
  • Systems Design
  • Systems Implementation
  • Systems Maintenance and Review

Fundamentals of Information Systems, Second Edition

organizations and information systems

Organizations and Information Systems

Fundamentals of Information Systems, Second Edition

a general model of an organization
A General Model of an Organization

Fundamentals of Information Systems, Second Edition

the value chain of a manufacturing company
The Value Chain of a Manufacturing Company

Fundamentals of Information Systems, Second Edition

technology diffusion infusion and acceptance
Technology Diffusion, Infusion, and Acceptance
  • Technology Diffusion - a measure of how widely technology is spread throughout an organization.
  • Technology Infusion - is the extent to which technology permeates an area or department.
  • Technology Acceptance Model (TAM) - specifies the factors that can lead to higher acceptance and usage of technology in an organization

Fundamentals of Information Systems, Second Edition

competitive advantage
Competitive Advantage

A significant and (ideally) long-term benefit to a company over its competition.

  • Factors That Lead Firms to Seek Competitive Advantage
    • Rivalry among Existing Competitors
    • Threat of New Entrants
    • Threat of Substitute Products and Services
    • Bargaining Power of Customers and Suppliers

Fundamentals of Information Systems, Second Edition

strategic planning for competitive advantage
Strategic Planning for Competitive Advantage
  • Altering the Industry Structure
  • Creating New Products and Services
  • Improving Existing Product Lines and Services
  • Using Information Systems for Strategic Purposes

Fundamentals of Information Systems, Second Edition

competitive advantage factors and strategies
Competitive Advantage Factors and Strategies

Fundamentals of Information Systems, Second Edition

performance based information systems
Performance-Based Information Systems
  • Productivity
  • Quality
  • Return on Investment and the Value of Information Systems
    • Earnings Growth
    • Market Share
    • Customer Awareness and Satisfaction
    • Total Cost of Ownership

Fundamentals of Information Systems, Second Edition

three stages in the business use of is
Three Stages in the Business Use of IS

Fundamentals of Information Systems, Second Edition

the 10 best places to work for is
The 10 Best Places to Work for IS

Fundamentals of Information Systems, Second Edition

roles functions and careers in the information systems department
Roles, Functions, and Careers in the Information Systems Department
  • Operations
  • Systems Development
  • Support

Fundamentals of Information Systems, Second Edition

the three primary responsibilities of information systems
The Three Primary Responsibilities of Information Systems

Fundamentals of Information Systems, Second Edition

typical is titles and functions
Typical IS Titles and Functions
  • The Chief Information Officer
  • LAN Administrators
  • Internet Careers

Fundamentals of Information Systems, Second Edition

why learn about information systems
Why Learn About Information Systems?
  • Advance in your career
  • Solve problems
  • Realize opportunities
  • Meet your career goals

Fundamentals of Information Systems, Second Edition

summary
Summary
  • Data - raw facts
  • Information - data transformed into a meaningful form
  • Systems development - creating or modifying existing business systems
  • Organization - a formal collection of people and various other resources established to accomplish a set of goals

Fundamentals of Information Systems, Second Edition

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