slide1
Download
Skip this Video
Download Presentation
Operating Challenges & Solutions

Loading in 2 Seconds...

play fullscreen
1 / 8

Operating Challenges & Solutions - PowerPoint PPT Presentation


  • 118 Views
  • Uploaded on

Operating Challenges & Solutions. Beth A. Sullivan MTA Long Island Rail Road Superintendent – Revenue Compliance & Service Quality Jamaica, New York. Operating Challenges & Solutions. MTA Long Island Rail Road 81 million annual riders Over 4,300 weekly revenue trains

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' Operating Challenges & Solutions' - matsu


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
slide1

Operating Challenges & Solutions

Beth A. Sullivan

MTA Long Island Rail Road

Superintendent – Revenue Compliance & Service Quality

Jamaica, New York

slide2

Operating Challenges & Solutions

  • MTA Long Island Rail Road
  • 81 million annual riders
  • Over 4,300 weekly revenue trains
  • Over 700 miles of track
  • 11 branches, stretching from New York’s Penn Station to Montauk (120 miles)
  • 124 station, mostly unmanned (30 open ticket windows)
slide4

Operating Challenges & Solutions

  • Station selling automated
  • 2002 – 2005 automated the ticket windows and began ticket machine deployment to stations
slide5

Operating Challenges & Solutions

  • Challenges Moving Forward
  • Open platforms
  • Labor agreements
  • Customer behavior
  • Technology
slide6

Operating Challenges & Solutions

  • What’s next?
  • Automate conductor sales
  • Prepare to accept any type of ticket
slide7

Operating Challenges & Solutions

  • Where are we?
  • On-Board Ticket Issuing Machines Pilot – August 2012 through February 2013
slide8

Operating Challenges & Solutions

  • Where are we heading?
  • Lessons learned
  • Conductor focus groups
  • New application
  • New device summer 2013
  • Joint RFP Mobile Ticketing
ad