Global Helpdesk Outsourcing Market 2015-2019
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Report Overview Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk. Get Full Report On: http://www.researchbeam.com/global-helpdesk-outsourcing-2015-2019-market As per the analysts forecast the Global Helpdesk Outsourcing market to grow at a CAGR of 5.7 percent over the period 2014-2019.

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Helpdesk Outsourcing Market Size, Share, Trends, Growth

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Helpdesk outsourcing market size share trends growth

Global Helpdesk Outsourcing Market 2015-2019

(Type, Mode of action, Crop Type and Geography) - Size, Share, Global and China and China Trends, Company Profiles, Demand, Insights, Analysis, Research, Report, Opportunities, Segmentation and Forecast, 2013 - 2020

  • TELEPHONE: +1 (855) 711-1555E-MAIL: [email protected]

Published on : Oct 2014


Helpdesk outsourcing market size share trends growth

Report Overview

ResearchBeam adds a report titled "Global Helpdesk Outsourcing Market 2015-2019". The report provides an in-depth study on the Global Helpdesk Outsourcing Market trends, opportunities and factors influencing the market.

Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk.


Helpdesk outsourcing market size share trends growth

Report Overview

As per the analysts forecast the Global Helpdesk Outsourcing market to grow at a CAGR of 5.7 percent over the period 2014-2019.

Covered in this Report

The Global Helpdesk Outsourcing market can be segmented into two: Outsourced Level 1 and Level 2 Support Services and Outsourced Technical Helpdesk Support Services. The report also covers the End-user and Geographical segmentation of the Global Helpdesk Outsourcing market.

Global Helpdesk Outsourcing Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and profile of key vendors operating in this market.


Helpdesk outsourcing market size share trends growth

Report Overview

Key Regions

• Americas

• APAC

• EMEA

Key Vendors

• CSC

• HCL Technologies

• HP Enterprise Services

• IBM

Other Prominent Vendors

• Atos

• Attivasoft

• CGI Group

• Ciber

• CompuCom

Enquire About Report:

http://www.researchbeam.com/global-helpdesk-outsourcing-2015-2019-market/enquire-about-report


Helpdesk outsourcing market size share trends growth

Report Overview

Market Driver

• Consumerization of IT

• For a full, detailed list, view our report

Market Challenge

• Risk of Data Security Breach

• For a full, detailed list, view our report

Market Trend

• Integration of Helpdesk with IT Management Software

• For a full, detailed list, view our report

Key Questions Answered in this Report

• What will the market size be in 2019 and what will the growth rate be?

• What are the key market trends?

• What is driving this market?

• What are the challenges to market growth?

• Who are the key vendors in this market space?

• What are the market opportunities and threats faced by the key vendors?

• What are the strengths and weaknesses of the key vendors?


Helpdesk outsourcing market size share trends growth

Tables of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

03.1 Market Overview

03.2 Product Offerings

04. Market Research Methodology

04.1 Market Research Process

04.2 Research Methodology

05. Introduction

06. Market Landscape

06.1 Market Overview

06.1.1 On-site Service Desk

06.1.2 Remote Dedicated Helpdesk Services

06.1.3 Shared Helpdesk Services

06.2 Market Size and Forecast

06.2.1 Market Size and Forecast

06.3 Five Forces Analysis

07. Market Segmentation by Service

07.1 Global Helpdesk Outsourcing by Service Segmentation

07.2 Global Outsourced First and Second level Helpdesk Services


Helpdesk outsourcing market size share trends growth

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