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UPGRADE

UPGRADE. Kymm Nelsen UC Davis Extension Child Welfare Technology Conference | October 23, 2013. Topics. What’s coming The “ Dip ”  Reduce the Dip Windows 7 Office 2007 (Word) Closing. KYMM NELSEN. Corporate Training Consultant Software trainer

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UPGRADE

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  1. UPGRADE Kymm Nelsen UC Davis Extension Child WelfareTechnology Conference | October 23, 2013

  2. Topics • What’scoming • The “Dip”  • Reduce the Dip • Windows 7 • Office 2007 (Word) • Closing

  3. KYMM NELSEN Corporate Training Consultant • Software trainer • Learning specialist and coach • Self-taught in the trenches • Certified Master Hypnotherapist & NLP Trainer

  4. GM Hy-wire GM Hy-wire has wheels, seats and windows like a conventional car, but no engine under the hood and no steering wheel or pedals inside

  5. WIN 7 and OFFICE 2007 ROLLOUT

  6. An external event or situation Change Something old stops An internal adjustment to a new way Transition New way Old way CHANGE vs. TRANSITION

  7. THE “DIP” Future State Adoption GO LIVE NOV 3 CurrentState Program Implementation PERFORMANCE Transition(Stabalization) Endof Old Way (Change) TIME

  8. DURING THE “DIP” Transition Stress Anger Denial Fear Anxiety Resistance Adoption Acceptance Settled Satisfaction Relieved Excited New “Normal” CurrentState PERFORMANCE TIME

  9. DURING THE DIP

  10. REDUCE THE DIP • Inform • Prepare • Train & Support

  11. INFORM Communicatewithusers • Change iscoming • Description of change • Timeline • Recognizesome challenges will arise • Emphasize the benefits

  12. PREPARE You Know YourUsers! • Identifytheircommontasks • Identifytheir stress points (typically time-driven) • Anticipatetheirreactions

  13. Prepare for Windows 7 • Start menu • Task bar • Directory structure • Control Panel

  14. WINDOWS 7 - COMMON TASKS • Start up and Shut down • Launch programs • Togglebetween programs • Open and Save files • Use the Control Panel ALL IMPACTED!

  15. Start Menu FROM TO

  16. Taskbar FROM TO

  17. “My Documents” Location FROM TO My Computer > Documents and Settings > [username] > My Documents Desktop shortcut > My Documents My Computer > C: > Users > [username] > My Documents Desktop shortcut…GONE! Use the Start button

  18. Control Panel FROM TO Example: Add or Remove Programs Example: Programs and Features

  19. Prepare for Office 2007 • Outlook, Word and Excel • File extensions changed • Office button replaces File command • Ribbon replaces the menu and toolbars • Dialog boxes hidden • New interface functionality (Quick toolbar, galleries and live preview)

  20. WORD 2007 - COMMON TASKS • Launch the software • Open and Save files • Format text and paragraphs • Insert tables • Save files for CMS import • Edit Word Options ALL IMPACTED!

  21. Launch Word FROM TO

  22. Office Button FROM TO

  23. Ribbon and Tabs FROM TO

  24. Dialog Box Launcher FROM TO

  25. Insert Table FROM TO

  26. Save as DOC FROM TO

  27. Word Options FROM TO

  28. .DOC by Default

  29. TRAIN & SUPPORT • Quick Reference Guides • Hands-on practice and troubleshooting sessions • Software Classes

  30. TRAIN & SUPPORT During the earlyDip… • Simplify support to the core, criticaltasks • Prepare! Provide job aids • Be the positive change leader

  31. Q & A

  32. Successful transition!

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