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The integration of EURES into the Public Employment Services

EURES A Tool to promote free movement of Workers in Europe Ankara 11-12 October 2010. Dilek Wüst. The integration of EURES into the Public Employment Services. Preview. EURES integration into PES – an everlasting Challenge For example Germany: How do we connect PES with EURES?

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The integration of EURES into the Public Employment Services

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  1. EURES A Tool to promote free movement of Workers in Europe Ankara 11-12 October 2010 Dilek Wüst The integration of EURES into the Public Employment Services

  2. Preview • EURES integration into PES – an everlasting Challenge • For example Germany: How do we connect PES with EURES? • First level Information for Clients • Internet • Call Center • EURES Assistents in local offices • Jobsearch • Profiling, Councelling and Placement • Intranet: Knowledge database EURES Ankara 11-12 October 2010

  3. Integration - a recurrent objective in EURES history • 2003 EURES Charter: EURES activities shall be an integral part of the service offer of the EURES members, accessible at any of their local offices. • 2004-2007: Step up the mainstreaming of EURES in the Public Employment Services throughout the EU/EEA territory. • 2007-2010: ensure that mobility becomes a standard issue raised during contacts between PES and job seekers, and that EURES is properly included in the PES policy planning process • 2010-2013 mainstream PES officers should be aware of the existence of EURES and be able to provide their customers (jobseekers and employers) with basic information about EURES. • 2010-2013: PES needs to further include EURES in its service delivery package and client contacts and use the expertise of the EURES advisers to further mainstream and integrate the European dimension in all relevant activities. EURES Ankara 11-12 October 2010

  4. Integration - a recurrent objective in EURES history EURES Ankara 11-12 October 2010

  5. Connecting PES with EURES First level information… …. EURES activities shall be an integral part of the service offer of the EURES members, accessible at any of their local offices ….

  6. German Public Employment Service – Figures EURES Ankara 11-12 October 2010 • Organisation • Central Management • 10 regional management areas • 178 big local agencies • 660 small local agencies • Personal • 120.000 employees • 70.000 placement officers and advisers

  7. Websites EURES Ankara 11-12 October 2010

  8. Call Center • First-level information, guidance • 20 service assistants, 7 EURES advisers, 2 teams • Available from Monday to Friday, from 8.00 a.m to 6.00 p.m. • Each assistant deals with approx. 70 calls per day • 10,000 calls and 1000 mails per month • Distribution of information material via mail (80.000 units/year) EURES Ankara 11-12 October 2010

  9. EURES Assistents in local offices EURES Ankara 11-12 October 2010 • Information guides for clients of the careers information centres • provide help with using the extensive range of self-service information (print media, websites) • assign clients interested in working or studying abroad to the IT placement system • prepare events associated with living and working abroad at their employment offices

  10. Connecting PES with EURES-services Jobsearch ....

  11. Job offers from all over Europe EURES Ankara 11-12 October 2010

  12. Job offers in Turkey EURES Ankara 11-12 October 2010

  13. Connecting PES with EURES-services Service to employers ....

  14. Service to employers EURES Ankara 11-12 October 2010 • Employer Service in Bonn • Central contact point for employers from the EU and the EEA • Outgoing • Jobfairs • Support with staff acquisition • Publication of job offers under www.arbeitsagentur.de and http://ec.europa.eu/eures/ • Incoming • additional service to employer‘s service of local PES-agencies • german employers looking for high skilled workers from abroad • Recruitement with the help of the EURES network • Taking into account the labour market situation of member countries

  15. Connecting PES with EURES-services Service to employees ....

  16. 178 local PES-agencies - 12 regional EURES-centres Rostock Hamburg Bremen Berlin Magdeburg Dortmund Erfurt Dresden Bonn Frankfurt Trier Nürnberg Stuttgart EURES Ankara 11-12 October 2010

  17. Profiling procedure • New Profiling Procedures countrywide in place • “Do you want to work abroad?” has become a new obligatory profiling step for every adviser and placement officer • What has to be checked? • is there a real interest to work abroad? • necessary language and personal skills? • is the profession are requested one at the European labour market? • Yes? File transfer to EURES Advisers • Providing special advice and placement services at 10 regional Centres of ZAV-Auslandsvermittlung EURES Ankara 11-12 October 2010

  18. Connecting PES with EURES PES intranet … …. mainstream PES officers should be aware of the existence of EURES and be able to provide their customers (jobseekers and employers) with basic information about EURES ….

  19. Intranet information for PES staff EURES Ankara 11-12 October 2010

  20. EURES adds value to national PES activities EURES Ankara 11-12 October 2010

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