Cameron University School of Business

Cameron University School of Business Bachelor of Business Administration CIP Code: 520201 Program Quality Improvement Report 2010-2011

Ahmed, H. Ahmed, S. Bowen, D. Burgess, S. Gooch, R. Helvey, A. Hite, D Masters, J. Odom, O. Paridon, T. Rogers, P. Soylu, A. Steyn, D. Sukar, A. Treadwell, G. Washburn, M. Yuyuenyongwatana, R. LIST OF FULL TIME FACULTY TEACHING IN BBA PROGRAM Program Quality Improvement Report 2010-2011

Section I: Program Learning Outcomes Section II: Alignment of Outcomes Section III: Program Outcome 1: Competencies in key concepts of Common Professional Component Section IV: Program Outcome 2: Able to Integrate and Apply Key Concepts Section V: Program Outcome 3: Proficiency in Computers and Business Software Section VI: Productivity Information Section VII: Response to 2009 – 2010 Action Plan Section VIII: 2010-2011 Action Plan Program Quality Improvement Report 2010-2011

Program outcome 1: Graduates demonstrate foundational knowledge of basic business concepts that will prepare each graduate for success in business upon graduation. Program outcome 2: Graduates demonstrate critical business skills and competencies required for effective decision making in modern business. Program outcome 3: Graduates demonstrate proficiency in computers and business software required in modern business. Section I: Program Learning Outcomes Program Quality Improvement Report 2010-2011

School of Business Mission Plan 2013 Cameron University Mission University of Choice The Partner of Choice Section II: Alignment of Outcomes Figure 1 Program Quality Improvement Report 2010-2011

Table 1 Program Quality Improvement Report 2010-2011

Program Name Table 4 Assessment Activity Matrix Program Quality Improvement Report 2010-2011

Table 4 continuation Program Quality Improvement Report 2010-2011

Program Name Section III: Program outcome 1 Competencies in Key Concepts of Common Professional Component Table 5 11 Program Quality Improvement Report 2010-2011

Program Name Major Field Test (MFT) • MFT developed by ETS is designed to assess comprehension of concepts, principles and knowledge at the conclusion of the undergraduate program. • MFT evaluates students’ ability to analyze and interpret materials. • Students were given MFT in the Business Policy class. • MFT tests are used to benchmark student learning against national norms. 12 Program Quality Improvement Report 2010-2011

Program Name Figure 2 MFT Scores Cameron University Average (Summer 07-Spring 2010) National Average (Aug 06 to Jun 09) 13 Program Quality Improvement Report 2010-2011

MFT ScoresAccounting and Economics Figure 3 14 Program Quality Improvement Report 2010-2011

MFT ScoresManagement & Quantitative Business Analysis Figure 4 15 Program Quality Improvement Report 2010-2011

MFT ScoresFinance & Marketing Figure 5 16 Program Quality Improvement Report 2010-2011

MFT ScoresLegal and Social Environment & International Issues Figure 6 17 Program Quality Improvement Report 2010-2011

Table 6 18 Program Quality Improvement Report 2010-2011

Locally developed tests • Locally developed tests are used to test competency in the key concepts of professional component • Benchmarks of 70% is used to determine the competency in core courses Program Quality Improvement Report 2010-2011

Table 7.a 20 Program Quality Improvement Report 2010-2011

Table 7.b 21 Program Quality Improvement Report 2010-2011

Table 7.c 22 Program Quality Improvement Report 2010-2011

Table 7.d 23 Program Quality Improvement Report 2010-2011

Section IV: Program outcome 2 Able to Integrate and Apply Key Concepts Table 8 24 24 Program Quality Improvement Report 2010-2011

The School of Business conducted surveys of Student intern supervisors Faculty Graduating Seniors Section IV: Program outcome 2 Able to Integrate and Apply Key Concepts Surveys of student intern supervisors • Supervisors were asked to rate interns’ mastery of skills, knowledge, etc. on a 5-point scale • The means were 4.1, 3.7 and 5.0 respectively in Fall of 09, Spring 10 and Summer of 10, indicating that students have excellent mastery of concepts and skills. 25 25 Program Quality Improvement Report 2010-2011

Table 9 26 26 Program Quality Improvement Report 2010-2011

Program Name: Program outcome 2: Able to Integrate and Apply Key Concepts Faculty surveys • Written and oral communication and computer requirements in upper division business courses are conducted every year. • As shown in Table 10, faculty place strong emphasis on individual courses, communication and computer skills. 27 27 Program Quality Improvement Report 2010-2011

Table 10 Upper-division business courses requiring written reports, oral presentations, and computer software knowledge by students 28 28 Program Quality Improvement Report 2010-2011

Program outcome 2: Able to Integrate and Apply Key Concepts Graduating Senior Survey Summary Table 11 29 29 Program Quality Improvement Report 2010-2011

Graduating Senior Survey Summary Table 12 30 30 Program Quality Improvement Report 2010-2011

Graduating Senior Survey Summary Table 13 31 31 Program Quality Improvement Report 2010-2011

Graduating Senior Survey Summary Student compliments: • Quality of instructors (knowledge and clarity) • Preparedness of instructors • Effectiveness of the ITV and online format • Great internship coordinator • Availability of instructors in providing help to students • Courses encouraged more critical thinking on students • Research-skills-enhancing class requirements Student suggestions: • More courses should be offered per semester for both in-class and online. • School of Business hire additional faculty • A broader selection of course • Academic advisement should provide more information about the classes • More availability of the internship program • More classes in the area of MIS, Business Communications, and those that deal with international business • More research requirements on classes 32 32 Program Quality Improvement Report 2010-2011

Alumni Survey Summary Table 14 33 33 Program Quality Improvement Report 2010-2011

Alumni Survey Summary Program outcome 2: Able to Integrate and Apply Key Concepts Table 15 Percentage of alumni who ranked 5 or higher in their skills enhancement in 11 different areas. 34 34 Program Quality Improvement Report 2010-2011

Section V: Program outcome 3 Proficiency in Computers and Business Software Table 16 35 35 Program Quality Improvement Report 2010-2011

Table 17 36 36 Program Quality Improvement Report 2010-2011

Please refer to Tables 10, 11, 14 and 15 for an assessment of program outcome 3. Program Quality Improvement Report 2010-2011

Section VI: Productivity Information Program Quality Improvement Report 2010-2011

RETENTION RATE Figure 7 Source: Unified Data System, Cameron University Data Program Quality Improvement Report 2010-2011

Graduation Rates in Regional Universities Figure 8 Program Quality Improvement Report 2010-2011

Headcount Enrollment Rates in Regional Universities Figure 9 Program Quality Improvement Report 2010-2011

Start a mentor system to assist new and adjunct faculty and increase coordination between adjunct and full-time faculty. The mentor system to assist new faculty has started in the Fall of 2009. 2. Expand the functions of the accounting lab to assist students in all business areas. This should help student retention and improve student performance. The accounting lab has been expanded to a tutorial lab to assist students in all areas of business. 3. Continue with student advising and mentoring. Student advising and mentoring are done by all fulltime faculty. Section VII: Response to 2009 – 2010 Action Plan Program Quality Improvement Report 2010-2011

Section VIII: 2010-2011 Action Plan (Program outcomes) The BBA faculty adopted the following program outcomes in the July, 2010 faculty/staff meeting. 1) Program graduates will demonstrate understanding of the broad foundations of business. 2) Program graduates will demonstrate the critical thinking skills necessary to make effective business decisions. 3) Program graduates will display the interpersonal skills conducive to positive business relationships. 4) Program graduates will be able to analyze the competitive environment and develop integrative business strategies. Program Quality Improvement Report 2010-2011

Operationalize new program outcomes adopted by BBA program (July, 2010). Section VIII: 2010-2011 Action Plan For BBA Program Program Quality Improvement Report 2010-2011

Other action plans based on feedback from ACBSP report and last year PQIR Improve international perspective in all BBA courses Enhance academic advisement Conduct an employer survey 4. Encourage enhancement of courses using Blackboard. Section VIII: 2009-2010 Action Plan For BBA Program Program Quality Improvement Report 2010-2011

BACHELOR OF BUSINESS ADMINISTRATION PROGRAM End Result SUCCESS! Program Quality Improvement Report 2010-2011

Cameron University School of Business