DR Audit & Testing Tool Overview

1. DR Audit & Testing Tool Overview Lemuel Gonzalez, Operations Solutions Manager DRWG, May 4, 2010 Meeting

2. Agenda • Purpose of DR Audit & Testing Tool • Process Overview • High level introduction to the tool • Training • Next steps

3. Process is changing, rules are the same • Provisions in M-RPA have not changed regarding Demand Resource auditing • The new tool is only changing the process for requesting audits and for reviewing your audit results • Expect the tool to be available next week, tentatively scheduled for either May 10th or 12th • Training scheduled for May 5th & 6th and May 17th & 18th • Plan to publish final versions of the training slides in the last week of May

4. Process OverviewLifecycle of an Audit ISO • Audit Results • Approve • Defer • Fail ISO ISO ISO trigger establishes a need for Audit • Calculate DRV • Settlement • Performance Lead Participant Lead Participant ISO Establish Need for Audit • Initialize • (Approve or Defer) • Final • (Approve or Fail) Request/Cancel Audit Conduct Audit May use Auditvalues A&TT CAMS SMS ISO • Dispatch for Active • Analysis & Supp Doc for passive • Start Date Audit • Commercial Operation Audit • Seasonal DRU Audit Determine Commercial Operation A&TT CFE/RTU CAMS FCTS A&TT • CODp (FCTS) • FA Return(tied to AR) FCTS FAM

5. DR Audit & Testing Tool (A&TT) Purpose • Track DR audit requests and corresponding audits results • Support business processes and workflows associated with DRs • Audits • Data validations and quality • Allows users to be “in the know” providing transparency and timely delivery of DR performance information • DR Lead Participants • Demand Designated Entities • ISO’s Demand Registration & Performance Auditing (DRPA) group • Will monitor/track performance of DR and Demand Assets

6. Customer Process & WorkflowA&TT Access Roles • LP Maintainer • Allows LP to assign users who can view, submit, and edit audit request and review asset results information • LP Read Only • Allows LP to assign users who can view the relevant audit request and asset results data • DDE Read Only • Allows the DDE of a Demand Resource to view pertinent audit request and results information in support of their role as the DDE for a resource

7. A&TT Access RolesWho and What

8. Accessing the tool from the SMD Applications Home Page

9. Logging into the A&TTDefault LP View

10. Home: provides a dashboard view of the Audit Requests • Resource: provides detailed Demand Resource information that is pertinent to audits • Asset: provides detailed Demand Asset audit information • Audit Request: provides access to each Audit Request and the relevant details supporting each audit • Asset Results: provides searchable asset results • Qualifying Events: allows LPs to request that an eligible or qualifying event be used as an audit • Flagged Assets: allows the LPs and DDEs to see any assets that have been flagged for their review, namely due to potential or reported problems with data quality

11. Request Audit Button Select the appropriate Resources and select Request Audit

12. Resource view provides detailed audit history and resource information

13. Demand Resource Tabs Provide Supporting Info Resource information displayed is based on the selected “As of Date” in relation to the DRV audit periods (where applicable)

14. Tracking the Status of Audit Requests • Lead Participants and Demand Designated Entities can view Asset Results in the A&TT • Dashboard view will provide the status of open audit requests • Pending • Dispatch Received • Asset Review In Progress • Initial Review Complete • Final Review Complete • Customers will receive an e-mail from DRPA letting them know that the results are available • Future enhancements to the tool will automate this e-mail

15. Searching for Audit Requests

16. View list of Audit Requests meeting search criteria, navigate to Detailed Audit Request or Resource Information Actual: Actual Audit Date MIC: Total registered max interruptible capacity CSO: Capacity obligation for the month corresponding to the Window Start date Directs user to Resource information Navigates to Audit Request details

17. Viewing Audit Request Information for a Specific Demand Resource

18. Tabbed Details Provide Supporting Information for the Audit Request

19. Demand Asset Information

20. Asset Results Average Interrupted MW column can be selected to bring you to the detailed interval data for that row’s Demand Asset

21. Asset Result Interval Data (by Asset)

22. DR Qualified Events View

23. CommunicationsHow, Who and When? • Event driven e-mails sent to defined Lead Market Participant contacts in CAMS • DR Audit & Testing General Contact • Qualifying Dispatch Event • Seasonal Audit Request additions • End of season details • DR Data Quality Contact • Addition, updates deletions to the list of Flagged Assets

24. Sample Emails

25. Communications with DDEs Option to include DDEs or other providers on communications then create a group e-mail and provide that for the appropriate Person Contact record

26. Training reminder • Registration & Auditing or Demand Resources training scheduled for: • May 5 & 6 in Springfield (online registration is closed but if interested we can accommodate the first four to contact us) • May 17 & 18 in Northampton (online registration is closed but new registrants may be accommodated) • First day is a revised version of last year’s registration and auditing training • Second day is entirely focused on the new DR Audit & Testing Tool

27. Next steps • Consider attending the training • Work with your Security Administrators to request access to the Audit & Testing Tool (will be available when the tool is released next week) • There are three roles: LP Maintainer and Read Only and DDE Read Only • Establish your e-mail contacts in CAMS for use in the DR A&TT application • DR Audit & Testing General Contact • DR Data Quality Contact • Establish your audit needs for the summer and request through the tool as needed

28. Support • Customer Support • Regular business hours • Monday through Friday, 7:30 A.M. to 5:30 P.M. Eastern Time • Contact information • Phone : 413-540-4220 • All lines are subject to recorded/monitored conversations • E-mail: custserv@iso-ne.com • Fax: 413-535-4156 • Market Training • Contact information • E-mail: MkTraining@iso-ne.com

29. Questions