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U.S. Load Port: Cargo Handling . Discussion of a proposed communication protocol Anthony Fisher US AID Office of Acquisition and Assistance Transportation Division 202-567-4546 [email protected]

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u s load port cargo handling

U.S. Load Port: Cargo Handling

Discussion of a proposed communication protocol

Anthony Fisher

USAID

Office of Acquisition and Assistance

Transportation Division

202-567-4546

[email protected]

objective
To gather industry input on the creation of a communications protocol for use by parties involved in loading operationsObjective
intent
Intent
  • To transport only commodities of sound quality and condition
  • To avoid unnecessary delays to the cargo and vessel
  • To prevent over/under reaction

...by means of effective communication

effective communication
Effective Communication
  • Contact the correct parties
  • Accurately define the problem
  • Clearly articulate the size and scope of the problem
  • Provide updates on corrective measures
challenges
Challenges
  • Disconnect between information available on-site and that which is accessible by stakeholders
  • Confusion over responsibilities
  • Uncertainty over proper notify parties
lines of communication

FSA

FAS

Commodity

Supplier

Rail/Truck

Carrier

Lines of Communication

Warehouse

Examiner

Shipper’s

Outport

Agent

Stevedores

VLO

Contractor

Terminal

FGIS

Inspector

Carrier’s

Broker/Agent

Freight

Forwarder

Carrier

PVO/PIO

Vessel

Load Port

Agent

Vessel

Discharge Port

Agent

Receiver /

Buyer

Vessel

So where is the confusion?

questions
Questions
  • Which parties should be included in the protocol?
  • Should a protocol be required or only a suggested best practice?
  • Would a required communications protocol be too restrictive or unenforceable?
  • Should the protocol establish communication channels for the duration of the event or merely an emergency call list?
  • What information will be required by decision makers?
  • How to ensure that the size and scope of the problem are properly conveyed and understood?

Anthony Fisher

[email protected]

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