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Chosen. Employment Satisfaction Survey – August 2013. What is your position at Chosen? . AGENCY. Your Agency - Give us your opinion of Chosen... . This is a friendly place to work . This is a fun agency to work in . The agency delivers on its promises . I enjoy coming to work .

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chosen

Chosen

Employment Satisfaction Survey – August 2013

agency
AGENCY

Your Agency - Give us your opinion of Chosen...

please enter any further opinions you may have about chosen
Please enter any further opinions you may have about Chosen:
  • Difficult business conditions lead to more stress and less fun.
  • Agency not aware of my skills and capabilities.
  • The studio seems to get overlooked for promotion and treated as second class citizens.
  • Recently a few valued and experienced people have left.
  • The culture and many of the people in the agency lack passion and drive.
  • We don’t have the right types of clients - need new and fresh ones.
  • We struggle to get on pitches and to win new work.
  • The work we are doing currently, is mundane.
please enter any further opinions you may have about chosen1
Please enter any further opinions you may have about Chosen:
  • Promise a lot but never really deliver on the promises. Things are meant to change but they never do.
  • We never actually have anything to work towards to reward ourselves, i.ebonuses/pay rise.
  • Some people will always help others in any task others regard it as \'not my job\'!
  • I love my job and working at Chosen. I think it is a caring, friendly agency and I feel that the board care about me and my development.
  • Huge gap between creative/studio and client services – causing frustrations and complications.
please enter any further opinions you may have about chosen2
Please enter any further opinions you may have about Chosen:
  • People will go out of their way to help.
  • Opportunity for personal growth / development is very good.
  • Senior Management are always on hand if required with any difficult client request.
  • Work social balance could be improved. We could do more fun things together as an agency.
  • We need to invest more in training.
strategy
STRATEGY

Strategy - What do you think about Chosen\'s strategy?

please enter any further opinions you may have about chosen s strategy and direction
Please enter any further opinions you may have about Chosen\'s strategy and direction:
  • We set out a clear path at the re-launch and made some progress. The strategy is right but we are not executing it successfully.
  • We need to try and get work outside of our usual sectors. Focus on new business and show how creative we can ALL be.
  • We do not seem to believe that values we sell to our client hold true to us.
  • Chosen feels a bit directionless recently.
  • The work we carry out does not always live up to what the agency wants to be, the work is pushed back by projects that aren\'t really activation or creative.
please enter any further opinions you may have about chosen s strategy and direction1
Please enter any further opinions you may have about Chosen\'s strategy and direction:
  • The plans are and feedback on how we are doing could be done in a more open manner.
  • I don\'t feel the board are genuinely open to feedback and I hope this surveys results are taken on board.
  • I feel in the dark about new business plans.
  • More commitment to being a \'big brand\' agency.
  • Less inclination to take anything we can get.
  • Be firmer with clients.
materials
MATERIALS

Materials - How do you feel about the resources you have access to?

slide33
Please enter any further opinions you may have about the materials you are given in order to do your job:
  • We are told we take too long to do our work, but our computers are slow and need upgrading.
  • We do not know what the best solution or equipment is. We struggle to find the right resource in terms of people. It can take too long to make the decisions to improve.
  • Investment in equipment/technology has been needed for some time.
  • Software should be kept current - issues with compatibility.
  • Understand there isn\'t a huge pot of money but feel there is constant resistance to improve anything if it costs money and we are always trying to do things on the cheap.
  • The studio and downstairs areas are quite nice but the rest of the place is very uninspiring.
management
MANAGEMENT

Management - How do you feel about the management at Chosen?

please enter any further opinions you may have about the management at chosen
Please enter any further opinions you may have about the management at Chosen:
  • Too nice on occasion - not decisive enough.
  • They are very friendly and approachable although not sure they know us individually – both on a personal and professional level.
  • While accessible staff are not willing to always share thoughts with the management team.
  • Budgets, workloads and practicalities are more likely to stop actions being taken.
  • Some are better than others.
please enter any further opinions you may have about the management at chosen1
Please enter any further opinions you may have about the management at Chosen:
  • Some people don’t feel they can speak to the management team and are concerned about saying how they feel.
  • Hope that people are honest in the survey and that the results are acted upon.
slide47
TEAM

Your Team - Your thoughts on your team (creative, production, planning etc)...

please enter any further opinions you may have regarding your team at chosen
Please enter any further opinions you may have regarding your team at Chosen:
  • Difficulties between creative and client service – us and them
  • Some people in the creative department view our team very negatively. Constant criticism of briefs not good enough, not enough work and don’t charge enough which is demoralising. The whole agency needs to change not just client service.
  • Chosen will be what we make it but nothing happens without enthusiasm commitment and belief.
please enter any further opinions you may have regarding your team at chosen1
Please enter any further opinions you may have regarding your team at Chosen:
  • Need to clarify roles and reporting among leadership team
  • My team are amazing, we all get on very well and we all do what we can to help each other.
  • People are willing to go the extra mile in theory but in practice they rarely do it.
  • Promotions are not given fairly across
  • Workload often distributed to people who know will stay to get job done.
  • My (direct) colleagues are great... reliable, talented and hard-working).
personal
PERSONAL

Personal Experience - Give some insight into your personal experience at Chosen.

please enter any further opinions you may have regarding your personal experience at chosen
Please enter any further opinions you may have regarding your personal experience at Chosen:
  • Sometimes stressful when working long hours and not getting any of your time back. Unable to make plans after work as usually have to
  • There is the opportunity to progress but would take many years, whereas client service progress .
  • Better quality work/clients would result in more satisfaction.
  • I have had a great personal experience at Chosen and a brilliant opportunity to grow and develop. I see myself here long term. It could be a fantastic but everyone needs to step up and make it happen.
slide70
PAY

Payment and Bonuses - Do you feel you are fairly remunerated for your work?

please enter any further opinions you may have regarding the payment and bonus scheme at chosen
Please enter any further opinions you may have regarding the payment and bonus scheme at Chosen:
  • I feel that I am paid well for my level of skill and experience, although in 3 years I have never had an appraisal. We have no bonuses or overtime and no opportunity for promotion or skills development.
  • Part time people get paid more than the full time staff. The full time staff always work late.
  • Bonus scheme!? News to me.
  • You are expected to work overtime.. It tends to be the same few working over time all the time with no real rewards.
  • Bonuses/pay rises are NEVER discussed.
please enter any further opinions you may have regarding the payment and bonus scheme at chosen1
Please enter any further opinions you may have regarding the payment and bonus scheme at Chosen:
  • Our appraisal system is pretty rubbish there is no consistency to it and there is rarely a bonus.
  • I would really like to have more regular performance reviews so that I can continue to grow and improve on my weaker areas
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