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Telecentre -Europe 2013 14.02.2013, GA, PARIS

Telecentre -Europe 2013 14.02.2013, GA, PARIS . Welcome to the 4 th TE GA and members meeting ! . Started as informal network with meeting in Barcelona ( 2007) . Summits in Riga (2008) and Istanbul (2009), the organization was formed 2010.

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Telecentre -Europe 2013 14.02.2013, GA, PARIS

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  1. Telecentre-Europe 2013 14.02.2013, GA, PARIS

  2. Welcome to the 4th TE GA and members meeting ! • Started as informal network with meeting in Barcelona (2007). Summits in Riga(2008) and Istanbul (2009), the organization was formed 2010. • Budapest 2010 – the Organization created, Board elected later the same year online • Brussels – 2011 – a short members meeting next to summit • Berlin 2012 – first 2 days members only event • Warsaw 2012– TE GA as an event linked to Summit, new Board elected • Paris 2013 – another members only meeting = GA • Main focus – Strategy and rebranding of TE !

  3. Why strategy and re-branding so important ? • The external environment is changing : • Economic situation and labor market • Technology trends • EU and stakeholder policies • Needs of our customers are changing : • Telecentres need more advice and support for social innovations, capacity building and sustainability • End users need more digital empowerment • The circle of end- users widens from disadvantaged groups to youth, employed and entrepreneurs • TE as organization has changed and is still in transition process

  4. Telecentre-Europe is… • An network of 36 formal member organizations that include between themselves 20,000 telecentres in 27 European countries • A Europe-wide movement that brings digital opportunity and equity to all European citizens, improving their quality of life, employability and social and civic participation • An inclusive and vibrant community of telecentre practitioners that collaborate and share experiences, developing common initiatives, and fostering digital empowerment throughout Europe

  5. Telecentre-Europe goals and services… • Fully support and contribute to achievement of Goals stated at Digital Agenda for Europe • Develop ideas and projects, share knowledge at Pan- European level • Deliver services nationally and regionally at grassroots level • ICT Access • Digital Literacy training and Advanced ICT Skills Development • ICT supported access to government and social services • ICT supported community building • Citizen experimentation of new technologies (Living labs) • And many more...

  6. How do we feel and look in February 2013 ? • Organization in the growth and transition process: • Members – during 2012 growth of 50% • Staff- from 1,5 to 4 • EU projects- from 0 to 6, in three of them TE the coordinator • Financial aspects- turnover in 2012 more than doubled that of 2011 ( 313K EUR /141 k EUR ) . Planned 322-400 k EUR for 2013 ! • International and EU recognition – important increase

  7. TE and TE members Evolving from “I” to “we” Exploitation of results The Digital Community Journey Replicability of good pract. European mainstreaming Scale-up of good practices ICT-enhanced Social Innovation ICT for local organisations Local community empowerment

  8. What has happened between Warsaw and Paris ? • TE public presentations at EU and stakeholders events • At the European Congress on E-Inclusion (Brussels, 5-6 Nov, 2012) • At the Digital Competence Framework stakeholders meeting (Seville, 20 Nov, 2012) • At the Poverty Convention (Brussels, 6 Dec, 2012) • At the Digital Champions Meeting (Brussels, 18 Dec, 2012) • Telecentre-Europe signs Memorandum of Understanding with Microsoft’s YouthSpark ( Brussels, Jan 22, 2013) • At the e-Skills Quality conference (Brussels, Jan 24,2013) • At the Grand Coalition for Digital Jobs workshop (Brussels, Jan 25,2013)

  9. What has happened between Warsaw and Paris ? • Important meetings and start of projects : • Meetings with DG Connect and DG Enterprise (January 2013) • Meetings (f2f and online) with GOW 2013 stakeholders : MS, LG, Accenture • GOW alliance agreement to be signed + PR • Budget of 60 K secured for national grants • MIREIA project started - more than 1.900 surveys up to date • Accenture online survey and reporting tool in the “ launch “ phase • Skillage question update started • Active work started for EU projects : Carer +, CareNet, TMA, Unite IT, M4all

  10. Challenges that the Board and staff has enfaced in these 4 month • Difficulties to perform all the tasks and deliverables , even with 4 staff members and help of Board • Difficulties to match the co-funding for EU projects • Adaptation of new TE as organization's business culture (more participative, transparent and efficient organization) • Problems to react to all stakeholders requests, advocacy opportunities – loosing momentum… • This is a typical situation and common problems for the organization in growth and transition stage, however from Paris we have to go on with common solutions. With your advice, mandate and help !

  11. Lets have 2 exciting days – working, sharing, moving to new TE! • THANKS  • www.telecentre-europe.org • info@telecentre.europe.org

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