Community planning partnerships and regeneration the pursuit and importance of skills and learning
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Community Planning Partnerships and Regeneration - The Pursuit and Importance of Skills and Learning. A front line organisation’s experience – ARK Community Networks. The Pursuit and Importance of Skills and Learning. ARK HA started in 1977 Grew in response to demand across East of Scotland

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A front line organisation’s experience – ARK Community Networks

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Community Planning Partnerships and Regeneration - The Pursuit and Importance of Skills and Learning

A front line organisation’s experience – ARK Community Networks


The Pursuit and Importance of Skills and Learning

  • ARK HA started in 1977

  • Grew in response to demand across East of Scotland

  • 32 services across 12 Local Authorities

  • Different models of housing and support

  • Housing management and maintenance; Housing Development; Community Networks

  • Investors in People status


The Pursuit and Importance of Skills and Learning

  • Person centred culture

  • Clear value base – Social Justice, Social Inclusion

  • Use 5 Service Accomplishments as a guide to action and quality assurance framework

  • Emphasis on citizenship and making contributions – shifting perceptions.

  • Learning organisation with strong emphasis on capacity building


The Pursuit and Importance of Skills and Learning

Capacity building amongst staff – emphasis on values,

skills and knowledge required for the job:

  • Values based training – working in an inclusive and non-discriminatory manner, empowerment, inclusion, focusing on gifts, developing relationships which value people as individuals.

  • Policy Framework for the job

  • Listening and communication skills

  • Skills for person centred working and support planning

  • Problem solving and creative thinking

  • Person centred tools and approaches

  • Connecting to communities


The Pursuit and Importance of Skills and Learning

Capacity building amongst staff – emphasis on values,

skills and knowledge required for the job:

  • Making information accessible

  • Collaborative working

  • Reflective practice and ongoing learning

  • Craft of Management and performance management

  • Supporting people to gain appropriate qualifications


The Pursuit and Importance of Skills and Learning

Capacity building amongst tenants:

  • Confidence Building

  • Having Our Say Our Way

  • Speaking Up

  • Making a Presentation – involvement in staff training

  • Involvement in staff recruitment

  • Models of participation

  • Equal Opportunities

  • Promoting Active Citizenship


The Pursuit and Importance of Skills and Learning

Current Context:

  • Funding – Supporting People and Care Budgets

  • Housing Policy – Focus on Regeneration and Wider Role

  • Demography and Expectations

  • Community Planning – engaging with hard to reach communities

  • Citizenship


The Pursuit and Importance of Skills and Learning

Involvement in Community Planning

- Conference in April 2004 with BCDP

- Project funded by SCVO and Communities Scotland

  • Achievements:

    - supported individuals to raise issues of concern

    - built confidence and skills

    - increased knowledge amongst staff and service users around

    community planning and citizenship

    - networking with others

    - delivered training course for 9 people

    - produced and launched pack ‘Taking Action and Making a Difference in your local community’.

  • Inroads into structures in Peebles

  • Citizens Panel for Scottish Borders


The Pursuit and Importance of Skills and Learning

Training Course

  • How meetings work; How I am in meetings

  • Citizenship – good citizen, active citizen

  • Democracy – voting, ways to get involved locally,

    role of councillor

  • Community Planning – what’s happening, how to

    get involved

  • What can we do in our community?


The Pursuit and Importance of Skills and Learning

Skills and knowledge developed by tenants:

  • Communication and listening

  • Speaking up for themselves and others

    ‘gives you the chance to have your say about the services that are provided’.

  • Confidence building – increased well being

    ‘we have done things that we haven’t done before’.

  • Agenda setting; minute taking

    ‘I write the agenda and the minutes’.


The Pursuit and Importance of Skills and Learning

Skills and knowledge developed by tenants:

  • Creative thinking

    ‘we are going to ‘up’ our campaign soon to get the public to support us with this’.

  • Preparation and planning

  • Negotiation

  • Knowledge of how the council works - understanding local needs and context

    ‘ I found out what the council were doing about the problems in the town’.


The Pursuit and Importance of Skills and Learning

Skills and knowledge developed by tenants:

  • Influencing change

    ‘If I get a gate put in, I will be helping my neighbours as well’.

    ‘I want to do a course on Anti- Harassment and Bullying and talk to school children about these things’.

  • Training and presentation skills

    ‘We were asked to do a presentation and because of this we have made some changes in the town’.

    ‘I would like to be a co-trainer like other people’.

  • Committee skills

  • Partnership working


The Pursuit and Importance of Skills and Learning

Where next:

  • Promoting Active Citizenship Project funded by Big Lottery Fund – active citizens will inform others; emphasis on progressing employment; tenant involvement in staff recruitment and training

  • Clear Wider Role strategy – employment, safer communities, health

  • Framework for learning and personal development – Learning Culture Questionnaire

  • Increased partnership working and learning from others

  • Continued emphasis on capacity building and enhancing the voice of the people we support

  • ‘Understanding Citizenship’ course

  • Standards for Community Engagement


The Pursuit and Importance of Skills and Learning

Community Planning structures might address:

  • Accessibility of information.

  • The power of visual images – creating a vision, graphic recording

  • Structure of meetings.

  • Learning from others about what helps make participation and engagement more effective.

  • Feedback on consultation – what is different?

  • Training for ‘both sides’

  • Standards for Community Engagement


The Pursuit and Importance of Skills and Learning

Being skilled and competent

as a citizen means

feeling empowered,

knowing and valuing

your potential for

positive action.


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