Enterprise business solutions
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Enterprise Business Solutions. Lunch and Learn January 25, 2012. Who We Are. Enterprise Business Solutions supports the research, teaching and patient care missions of the university and health system by delivering enterprise administrative and business solutions.

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Enterprise business solutions

Enterprise Business Solutions

Lunch and Learn

January 25, 2012


Who we are

Who We Are

Enterprise Business Solutions supports the research, teaching and patient care missions of the university and health system by delivering enterprise administrative and business solutions.

We take pride in delivering integrated, enterprise solutions to enable the Shared Service Centers, central administration, and our end users to efficiently do their jobs with a state of the art system.

  • An applications group within IT @ Johns Hopkins

  • 90+ talented technical and business professionals


What we do

What We Do

As an application support group within IT, we provide operations, maintenance, and development for these areas:

  • Finance and Sponsored Projects

  • Supply Chain

  • Human Resources and Payroll


What we do1

What We Do

Operations

  • Automation / Scheduled Jobs

  • Customer Support

  • Project management

    Maintenance

  • Apply technical and functional updates from SAP

  • Create new formats for existing reports

  • Add new business areas, vendors, etc.

    New Development

  • Enhance the functionality of the application to meet new or expanded functions


Enterprise business solutions

SAP

SAP (Systems Analysis, and Program Development*) is a suite of software developed by SAP AG, headquartered in Walldorf, Germany, with many US offices

SAP products implemented:

  • ERP Central Component (ECC)

  • Supplier Relationship Management (SRM)

  • Business Warehouse (BW)

  • Business Objects (BObj)

    • Systems being deployed now (2012)

      • PI Reporting, EPIC, Nursing Productivity

  • Ancillary Systems:

    • Enterprise Portal (EP) = Main Customer facing portal

    • Process Integration (PI) = Interface engine

    • Solution Manager (SM) = Monitoring and maintenance

    • Master Data Management (MDM) = Catalogs

  • * … or if you prefer German: Systemanalyse und Programmentwicklung


    Johns hopkins organizational structures

    Johns Hopkins Organizational Structures

    Johns Hopkins consists of two parent corporations with subsidiaries - Johns Hopkins University and Johns Hopkins Health System (JHHS). A virtual entity, Johns Hopkins Medicine (JHM), consists of JHHS and the School of Medicine


    Sap history

    SAP History

    • Live since January 1, 2007. Upgrade went live May 18, 2010.

      • SAP R/3 4.7 SAP ERP 6.0, EHP 4

      • SAP SRM 4.0SAP SRM 7.0

      • SAP BW 3.5 SAP NetWeaver® BW 7.0, EHP 1

      • SAP EP 6.0SAP NetWeaver Portal 7.0, EHP 2

      • SAP XI 3.0 SAP NetWeaver PI 7.1

      • SAP SM 3.0SAP Solution Manager 7.0, EHP 1SAP NetWeaver MDM (new for SAP SRM)

      • GRC 5.2GRC 5.3

        BObj 4.0 “QA” Released now


    Sap logical architecture

    SAP Logical Architecture

    • Security

    • Single Sign-on

    Internet User

    Intranet User

    Web Services Clients

    SAP Enterprise Portal

    SAP Enterprise Portal

    V7.0

    Third Party Apps

    COEUS, BSI,, Retarus, Dolphin, EPIUse, datasync, etc

    SAP SRM

    mySAP ERP

    BW

    ESS

    IPC

    ITS

    FAX(Retarus)

    Custom iViews

    SAP-Console

    Business Objects

    Voice Picking & Bar-code

    MDM/TREX

    GRC

    V7.0

    ECC 6.0

    v4.0

    Document

    Management

    Scanner

    CCM

    BSI

    SUS

    EPI-Use

    Archive

    Link

    • Documentum

    SAP PI (Process Integration)

    AS2 / SOAP / SFTP / PGP

    • Integration Broker

    • Business Process Management

    • Interface Engine

    v7.1

    JH

    Legacy Systems

    Vendor/Suppliers

    External Systems

    Solution Manager

    HPQC

    Wily

    V7.0


    Sap history1

    SAP History

    • University and Health System deployment of a single instance of SAP

      • Live since January 2007. First upgrade completed May 2010.

      • Excluded only the Applied Physics Lab (APL), Howard County General Hospital and specialized billing functions (patient, clinical, and student)

      • Community Hospitals integration planned to begin in FY 12

    • Largest Enterprise wide implementation in the history of the University and Health System

    • Implemented “best practices” inherent in SAP products

    • Drove common business processes for both the university and health system (except for real business differences)


    Sap history2

    SAP History

    • Product was flexible enough to provide customizations to support business processes

    • Limited core modifications, targeting as “vanilla” as possible

    • One SAP company code was chosen with business areas representing some legal entities, lines of business, or consolidation requirements

    • Johns Hopkins was one of the first customers world wide to implement SAP SRM 7.0


    Sap integration

    SAP Integration

    Controlling

    (CO)

    Materials Mgt

    (MM)

    Funds Mgt

    (FM)

    Financials

    (FI)

    Human Resources

    (HR and Payroll)

    CO

    Ledger

    (Cost)

    FM Ledger

    (budget)

    Special

    Ledger

    (GAAP)

    Grants Mgt

    Ledger

    FI

    Ledger


    Sap integration1

    SAP Integration

    Controlling(CO)

    MaterialsMgt

    (MM)

    Funds Mgt

    (FM)

    Financials

    (FI)

    Human Resources

    (HR and Payroll)

    CO

    Ledger

    (Cost)

    FM Ledger

    (budget)

    Special

    Ledger

    (GAAP)

    Grants Mgt

    Ledger

    FI

    Ledger


    Sap integration2

    SAP Integration

    Controlling(CO)

    MaterialsMgt

    (MM)

    Funds Mgt

    (FM)

    Financials

    (FI)

    Human Resources

    (HR and Payroll)

    FM Ledger

    (budget)

    CO

    Ledger

    (Cost)

    Special

    Ledger

    (GAAP)

    Grants Mgt

    Ledger

    FI

    Ledger


    Sap integration3

    SAP Integration

    Controlling (CO)

    MaterialsMgt

    (MM)

    Funds Mgt

    (FM)

    Financials

    (FI)

    HR

    (Payroll)

    CO

    Ledger

    (Cost)

    FM Ledger

    (budget)

    Special

    Ledger

    (GAAP)

    Grants Mgt

    Ledger

    FI

    Ledger


    Sap integration4

    SAP Integration

    Controlling (CO)

    Materials Mgt

    (MM)

    Funds Mgt

    (FM)

    Financials

    (FI)

    Human Resources

    (HR and Payroll)

    CO

    Ledger

    (Cost)

    FM Ledger

    (budget)

    Special

    Ledger

    (GAAP)

    Grants Mgt

    Ledger

    FI

    Ledger


    Sap integration5

    SAP Integration

    Controlling (CO)

    MaterialsMgt

    (MM)

    Funds Mgt

    (FM)

    Financials

    (FI)

    Human Resources

    (HR and Payroll)

    CO

    Ledger

    (Cost)

    FM Ledger

    (budget)

    Special

    Ledger

    (GAAP)

    Grants Mgt

    Ledger

    FI

    Ledger


    How does johns hopkins use sap

    How Does Johns Hopkins Use SAP?

    • We use the software across the institution, except for Applied Physics Lab and Community Hospital Division

    • Results of processing in SAP is real time

    • All employees can use SAP for Travel and Expense reimbursement, either personally or through an assistant


    How does johns hopkins use sap1

    How Does Johns Hopkins Use SAP?

    • The various business units across the Johns Hopkins enterprise also use the SAP to:

      • Record and report financial information

      • Shop for, Purchase and pay for goods and services

      • Monitor activity on sponsored projects

      • Pay employees & track benefits

      • Manage resources on projects


    Our people and structure

    Our People and Structure

    EBS comprises the following teams

    • Finance and Sponsored Projects – Tim Joel

    • Human Resources and Payroll – Christine Russell

    • Supply Chain – Dow Weeks

    • Business Warehouse – John O’Neill

    • Development – Craig Hofferbert

    • Basis – Alan Mezick

    • Security – Sherri Flaks

    • Planning and Operations – Jill Mikros


    Finance sponsored projects

    Finance & Sponsored Projects

    • Controlling

    • Funds Management

    • Asset Management

    • Project Systems

    • Business Consolidations

    • General Ledger / Special Purpose Ledger

    • Grants Management

    • Accounts Receivable

    • Accounts Payable

    • Travel


    Human resources payroll

    Human Resources & Payroll

    • Organization Management

    • Personnel Administration

    • Benefits

    • Time Administration

    • Payroll

    • Position Budget Control

    • ESS - Release Spring 2012


    Supply chain

    Supply Chain

    • Contract Management

    • Purchasing

    • Shopping Cart

    • Inventory Management

    • Warehouse Management

    • Master Data

    • Integration with Vendor Portals


    Business warehouse bw

    Business Warehouse (BW)

    • Providing flexible reporting solutions to the end-user community

    • Managing the data warehouse environment

    • Facilitating data loads from multiple systems into and out of the data warehouse


    Development

    Development

    • Custom development of SAP objects - ABAP and Java

    • “core mods”

    • Interfaces to internal and external systems… there are over 250!


    Basis

    Basis

    • Technical operation of the system

    • Monitoring the health of the system

    • System performance tuning

    • Hardware coordination and builds with the “Virtual Team”

    • Application of fixes and upgrades


    Security

    Security

    • Role-based access control to enable users to perform their job functions, while protecting the integrity of the system, transactions and data

    • Lifecycle of security roles including: requirements, design, build, test and implement

    • Security process improvement

    • Troubleshooting for complex authorization problems


    Planning operations

    Planning & Operations

    • Program Management Office (PMO)

      • Project management guidelines

    • Department operations

    • Integration points between all EBS teams

    • Integration with [email protected] Help Desk

    • Master planning and monitoring

    • Audits

    • Internal team processes and controls


    Contact information

    Contact Information

    Jill E. Mikros

    Director – Planning & Operations

    IT @ JH - Enterprise Applications

    Davis Bldg. Ste 200, Mt. Washington Campus

    [email protected]

    410-735-7032 (office)

    410-402-4406 (mobile)

    T. Scott Biggs

    Director/Chief Technical Architect

    IT @ JH – Enterprise Business Solutions

    Davis Bldg. Ste 200, Mt. Washington Campus

    [email protected]

    410-735-7068 (office)


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