Middlesbrough Leadership and Improvement Programme. Leadership Journey Dr Catherine Hannaway 13 th November 2012 . Learning Events x 5 Development Tools – such as Learning Styles, 360 Degree Leadership Assessment and feedback, Team Roles Assessment etc Work-based improvement initiatives
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
Dr Catherine Hannaway
13th November 2012
Effort and Commitment
Understanding the problem. Knowing what you’re trying to do - clear and desirable aims and objectives
Model for Improvement
What are we trying to
Measuring processes and outcomes
How will we know that a
change is an improvement?
What change can we make that
What have others done? What hunches do we have? What can we learn as we go along?
will result in improvement?
Langley G, Moen R, Nolan K, Nolan T, Norman C, Provost L, (2009), The improvement guide: a practical approach to enhancing organisational performance 2nd ed,
Jossey Bass Publishers, San Francisco