North Shore Community College Wayne M. Burton, President

1. North Shore Community CollegeWayne M. Burton, President www.northshore.edu

2. “North Shore Community College: a catalyst for personal, community, and regional change” A partnership of people, programs, and resources united in purpose “seeking better lives for North Shore residents and a vibrant future for the region.” www.northshore.edu

3. North Shore Community College “An Engaged Institution…seeking better lives for North Shore residents and a vibrant future for the region” • Over 100 academic degrees and certificates in career, vocational, and transfer programs at three campus sites • Signature careerprograms such as Health Professions, Business, Law Enforcement, Biotech, Computer Technology, Aviation Management, Environmental Science, Human Services • Liberal Arts Transfer and Honors program • ESL instruction • Breaking Through Initiative - Child Development Career Ladder pilot • Community-based Job Training - Energy Utility Technology Program in collaboration with National Grid • Online and weekend flexible scheduling • Leading MA College in Alternative Credentialing www.northshore.edu

4. North Shore Community College “ NSCC’s Institute for Corporate Training & Technology at the Cummings Center provides hands-on, instructor led, state of the art programs that serve the needs of the fully employed, the unemployed, and the underemployed.” • Computer Technology – CompTIA certifications, Microsoft Certifications (MCP, MCSA, MCSE), Cisco CCNA Discovery, Microsoft Office, AutoCAD, and SolidWorks • Customized Training-, experienced instructors, small class sizes, 7 days/week • NEW! Green Sustainable Building and Clean Energy Certificate • NEW! Building Analyst/Envelope Specialist • Short Term Training- non-credit career certificates, professional licensing, and personal enrichment. www.northshore.edu

5. Linking Education to Business Community • Association of Community College Trustees • Beverly Chamber of Commerce • Essex National Heritage Commission • Lynn Chamber of Commerce • MA Governor’s Transition Committee • MA Economic Development Planning Council • MA Small Business Roundtable • National Small Business Development Center • North Shore Alliance for Economic Development • North Shore Chamber of Commerce • North Shore Innoventures • North Shore Technology Council • North Shore Workforce Investment Board • Northeast Regional Competitive Council • North Shore Medical Center • North Shore Regional Vocation/Peabody Vocational/Essex Agricultural Merger Steering Committee • Strafford NH Regional Planning Committee • U.S. Department of Education's Committee on Measures of Student Success

6. NSCC Program Advisory Boardsincludes over 300 area business leaders • Food Science and • Safety • Integrated Media • Medical Assisting • Medical Coding • Nurse Education • Nutritional Science • and Diet Technology • Animal Science • Aviation • Biotechnology • Business • Challenges, Choices • and Change, Women in • Transition • Computer and • Information Sciences • Cosmetology • Criminal Justice • Culinary Arts • Developmental • Disabilities • Diet Technology • Digital Graphic Design • Drug/Alcohol • Rehabilitation • Early Childhood • Development • Entrepreneurship • Small Business • Management • Environmental • Technology • Fire Protection and • Safety Technology

7. NSCC Program Advisory Boards continuedincludes over 300 area business leaders • Occupational Therapy • Assistant Program • Office Technology • Paralegal • Physical Therapist • Assistant • Practical Nursing • Radiologic Technology • Education • Respiratory Care • School-Age Education • Program • Surgical Technology • Tourism and • Hospitability • Youth Worker

8. Types of Workforce Development • Sector/Industry Specific • Company Specific • Individual/Open to the Public • New Workers • Creating the Pipeline • Incumbent Workers Categories of Workers

9. What Makes It Work at NSCC! • Reporting Structure • Deans Working Together • Non-Credit and Credit • Deans Experience/Backgrounds • Rapid Response Mechanisms • Relationship with North Shore Workforce Investment Board

10. Workforce Development2004 - 2010 • Credit • 50+ Partners • 31,740 FTE Enrollment • Non-Credit • 252 Companies • 454 Contracts • 35,000 people • Bio-Tech • Health Care • Education • Financial • Hospitality • Manufacturing • Construction/Utilities • CBOs

11. Public/Private PartnershipNSCC/General Electric/WIB Model • NEED = GE recognizes employee development needs and outreaches to NSCC • RESPONSE = NSCC and WIB collaborate with GE to assess its need, analyze industry-wide needs, and develop solutions • IMPLEMENTATION = NSCC/GE/WIB establish a working group to: • identify target job needs and competencies • develop curriculum • common core courses • on-the job training • create timeline • establish Memorandum of Understanding • recruit, admit and hire • RESULT = 20 students from GE begin Manufacturing Technology Certificate Program in March 2011. All received intent to hire letter from GE.

12. What Are The Challenges In Massachusetts? • No well articulated state-wide system for aligning workforce needs with Community College providers. • No State funding for development and implementation of credit and non-credit workforce programs • State does not designate community colleges as vendor of choice or preferred provider for training • Need for greater development and acceptance of competency-based learning for awarding credit • Need for accelerated state-level credit program approval process • Workforce and training programs not eligible for student aid and multiple funding streams (Pell, WIA, TANF) not coordinated to serve students, unemployed, incumbent workers • Need for improved collaboration among colleges, WIB’s and business/industry

13. State Models That Meet The Challenges North Carolina: centralized system and base allotment to each community college to support business and industry services; community colleges are preferred provider for workforce training; grants to colleges to support customized, sector-focused, and emerging/expanding industries training. Oregon: state-wide center for community colleges, WIB’s, and State Employment Board; funding provided for remedial skills, for state-wide “Career Readiness Certificate;” grants to community colleges to develop high demand programs responsive to labor market data. Kentucky: state-wide development of broad based career pathways across the community college system; gap assessment and alignment of ABE and ESOL transitions to post-secondary; financial aid for adult learners; reallocation of incentives to business to fund workforce education.

14. Recommendations:A Shared Vision for Massachusetts • Provide state leadership to develop a community college system with the operational framework to support workforce development regionally and locally • Establish a flexible career pathways system driven by industry needs that bridges transitions between training and education directly linked to economic development and job creation • Work creatively to align ABE, ESOL, and GED programming directly with community colleges remedial and transitional programs • Promote state funding to support credit and non-credit workforce education and designate community colleges as preferred providers for training • Ensure access to post-secondary education for all learners with blended financial aid

15. Massachusetts Taking the Lead: TAACCCT Grant 15 community colleges are working together on US Dept. of Labor grant to unify workforce development programs and strategies across the state. Expand capacity: • Coordinating efforts to develop and deliver accelerated learning • Mapping career pathways, developing industry credentials, and delivering modular curricula and training options in high demand industries Create systemic change: • Aligning curriculum and resources to facilitate student transitions from ABE, ESOL to developmental/remedial, and credential/credit bearing programs • Enhancing student supports to improve retention and completion

16. Next steps: “Getting Ahead, Staying Ahead”* • Convene a task force of community college presidents and business/industry leaders to develop recommendations for a cohesive, integrated state-wide system to prepare adults for employment • Develop a planning process and funding to strategically implement recommendations • Identify matching state funds to pilot a state system workforce development model based on implementation of the TAACCCT grant (Federal DOL funds) • Work with community colleges to define and establish a sustainable career pathways system across colleges, agencies, and business/industry • Provide for DOE review of state ABE, GED, and ESOL to enhance alignments and transitions to credit/non-credit programs *Bill Green, CEO, Accenture, Springboard Project

17. Student Success!