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Teamwork & High Performance Teams

Teamwork & High Performance Teams. What is a team?. A team is a group of people who work actively together to achieve a purpose for which they are all accountable. Types of Teams. Teams that recommend things. Teams that run things. Teams that make or do things. Teams that recommend things.

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Teamwork & High Performance Teams

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  1. Teamwork & High Performance Teams

  2. What is a team? • A team is a group of people who work actively together to achieve a purpose for which they are all accountable.

  3. Types of Teams • Teams that recommend things. • Teams that run things. • Teams that make or do things.

  4. Teams that recommend things • Study specific problems and recommend solutions • Target completion date and disband after completion • Temporary • Must learn quickly how to work with others • Accomplish assigned task • Make good recommendations

  5. Teams that run things • Members have responsibility for leading other groups. • Exist at all levels of responsibility • Identify organizational purposes, goals, and values • Create strategies and enlist support

  6. Teams that make or do things • Perform ongoing tasks • Members must possess good long term working relationships • Require high energy to support day-to-day challenges

  7. What is Teamwork? • Occurs when group members work together in ways that utilize their skills well to accomplish a purpose.

  8. Characteristics of high performance teams • Strong core values • Turn a general sense of purpose into specific performance objectives • Possess the right mix of skills • Possess creativity

  9. Strong core values • Guides attitudes and behaviors in proper direction • Act as internal control system for group

  10. Turn sense of purpose into performance objectives • Gives general direction to team by being committed to specific results • Reinforce need for collective efforts as opposed to individual efforts

  11. Posses creativity • Assists in continuous improvement • Assists in development of new products and services

  12. Team Building • Team building is a collaborative way to gather and analyze data to improve teamwork. • It is designed to gather and analyze data on the functioning of a group and implement changes to improve teamwork.

  13. How Team Building Works • The Process: • Problem or opportunity in team effectiveness • Data gathering and analysis • Planning for team improvements • Actions to improve team functioning • Evaluation of results

  14. Approaches to Team Building • Formal retreat approach • Continuous improvement approach • Outdoor experience approach

  15. Team Building

  16. Improving Team Processes • Definition of Process • New Member Problems • Task & Maintenance Leadership • Role & Role Dynamics • Positive Norms • Team Cohesiveness

  17. What is a process? • A process is a series of actions, changes, or functions bringing about a result

  18. New Member Problems • Common Problems: • Participation • Goals • Control • Relationships • Processes

  19. New Member Problems Cont’d • 3 Behavior Profiles • Tough Battler • Friendly Helper • Objective Thinker

  20. Task and Maintenance Leadership • Distributed Leadership • Task Activities • Maintenance Activities • Disruptive Behaviors

  21. Roles and Role Dynamics • Role Ambiguity • Role Overload • Role Underload • Role Conflict

  22. Positive Norms • Organizational & Personal Pride Norms • High-Achievement Norms • Support & Helpfulness Norms • Improvement & Change Norms

  23. Team Cohesiveness • High Team Cohesiveness is a Positive • Conformity to Norms • Influencing Cohesiveness

  24. Team Cohesiveness Cont’d

  25. Teamsand theHigh Performance Workplace

  26. Teams and the High Performance Workplace • Terms & Watchwords. • Type of Teams. • High Performance Culture • Causes for Teaming. • Teaming Support Tools.

  27. Empowerment Participation Involvement Cross Functional Distributed leadership Self-directing work teams Polychronic culture Multi-discipline Team Context Team Structure Group dynamics Synergy Terms and Watchwords

  28. Types of Teams • Employee Involvement Teams • Quality Circles • Cross-Functional Teams • Virtual Teams • Self-Managing Teams

  29. High Performance Culture • Strong Corporate Culture. • Value Cultural Diversity. • Continuous Cultural Development. • Action Research at the Team Level.

  30. Causes for Teaming • The increase in global competition • The rapid rate of change • Shrinking product cycle times

  31. Teaming Support Tools • Telecommunications Technologies. • GroupWare. • Teaming Consulting Firms • Team New England: www.teambuildingne.com • Senn Delaney: www.sdlcg.com • Qual Corp: www.qualcorp.com.au

  32. Conclusion

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