Brigham and Women’s Physicians Organization Overview Center for Expertise in Healthcare Management Allen Smith, MD, MS January 20, 2010. Agenda. Introductions BWPO Introduction Overall corporate structure Mission Senior Management Role Physician statistics BWPO Areas of Focus
Partners HealthCare System, Inc.
Partners CommunityHealthCare, Inc.
Newton- Wellesley Health Care System, Inc.
Brigham and Women’s/ Faulkner Hospitals
The Massachusetts General Hospital
North Shore Medical Center, Inc.
Newton- Wellesley Hospital, Inc.
The Brigham and Women’s Hospital, Inc.
Brigham and Women’s Physicians Organization
The Salem Hospital
AtlantiCare Medical Center, Inc.
Faulkner Hospital, Inc.
The General Hospital Corporation
Provide the highest quality patient care
Develop the next generation of physician leaders
Be world leaders in translational research
Allen Smith, MD, MS
Chief Medical Officer
Jessica Dudley, MD
Chief Financial Officer
Vice President of Ambulatory and Women’s Health
Director of Administration
Organize and manage billing, administration and financial components of its 17 business units
Foster departmental autonomy while supporting the overall mission and goals of the organization
Support physicians in contracting and providing “medical management” support for high quality, efficient care
Includes efforts in ambulatory experience
Focus on physician work life
Leadership, Volunteerism, IT systemsRole of BWPO
BWPO Areas of Focus
Launched by the Ambulatory Council
Helped focus attention on improving patient satisfaction
Lean Practitioner Training
Ambulatory operations improvement
Ambulatory patient satisfaction scores surpass 75th percentile mark
BW/F Ambulatory Services in top tier of UHC facilities that use Press Ganey
Target: 75th Percentile
Goal:Provide opportunities for teaching and clinical care in an impoverished setting
Indian Health Service (IHS):Compelling health care needs of Navajo population
Relatively easy for physicians to volunteer there
Progress:Assessment of needs (both IHS and BWH) and initial visits completed
Next Steps:Regular site visits
and additional fundraising for program
Christian Arbelaez, MD, MPH and staff
at Gallup Indian Medical Center
Map of BW/F Relationships in Southeastern Mass
1. OB/Gyn, CIRS practice @ NWH
*Map represents primarily “major” external relationships where we have on-the-ground presence or provide key on-site leadership
**MACC is a Multi-specialty Ambulatory Care Center
Augmented Primary Care
Fee for Service
BW/F is engaged in all three models
Big 3 Contracts
Bundled Payment Pilot
Foxborough Medical Home
Level of financial risk borne by payor
Level of financial risk borne by provider
Adapted from Dr. James Mongan presentation 5/26/2009