Crash and learn
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Crash and Learn. Stephen Jamieson. You Need to Take Action. As a trainer and facilitator you must always think about your presentations weak points. The purpose of this book is to help you: Build connections with your learners and audiences Engage your learner’s head and heart

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Crash and Learn

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Crash and learn

Crash and Learn

Stephen Jamieson


You need to take action

You Need to Take Action

  • As a trainer and facilitator you must always think about your presentations weak points.

  • The purpose of this book is to help you:

    • Build connections with your learners and audiences

    • Engage your learner’s head and heart

    • Come across in a polished and powerful way

    • Improve your audiences’ performance and results

    • Create an empowering and motivational learning environment

    • And to take your training and facilitation skills to higher heights.


Facilitation mistakes

Facilitation Mistakes

  • Make sure that you open the session in a strong and memorable way

  • Do not wait for people if possible

  • Create connections with your audience

  • Make sure you have an activity that your audience can join in

  • Make sure you never call on the same person for answers.

  • Finish on time


Room setup mistakes

Room Setup Mistakes

  • When participants first enter a room make sure that they have something to do right off the bat.

  • Make sure that the chairs are not arranged in a bad way.

  • Make sure there is something to listen to in the room when they enter.

  • Ensure lighting is good

  • Use the entire workspace that you have, walk around and keep people interested.


Audiovisual visual aid mistakes

Audiovisual/visual aid mistakes

  • Put something in handouts that the customer can learn with

  • Make sure that the technology such as the projector works before the presentation

  • Ensure the volume is not too loud or too soft

  • Use yourself and your audience as visual aids

  • Do not walk in front of a screen

  • Ensure people are learning during a video with information they can write down


Motivation mistakes

Motivation Mistakes

  • Make sure if you call on someone they’re ready

  • Ensure people know there will know about a test before your engagement.

  • Welcome people personally to the room.

  • Allow for note taking time.

  • Call the participants if possible by name.

  • Be passionate about your subject matter

  • Do not inform them that some of the information is boring or dry. Believe in your own content.


Difficult participant mistakes

Difficult Participant Mistakes

  • If there is a participant bothering others ask them what you can do to help.

  • If someone comes late greet them

  • Make sure you treat the participants as adults, if it is too loud make sure they know a signal to quiet down

  • Ask individuals to turn of phones and other devices that may take away from the presentiaton

  • Make sure that you are leading the group


Co facilitation mistakes

Co-Facilitation Mistakes

  • Stay in the room while they are presenting to offer help and ease of mind

  • Pay attention to the individual even if you know the material

  • Never disagree in front of the group.

  • Do not depend on the other facilitator to cover something that you are supposed to cover.


Storytelling mistakes

Storytelling Mistakes

  • Tell a story without letting the audience know

  • Do not tell the group what they should have gained from the story

  • Make sure the story has a point

  • Make sure the story is short

  • Give credit to the original story giver

  • Use as little sensationalism as possible


Evaluation mistakes

Evaluation Mistakes

  • Give individuals evaluations before the start

  • Make sure that they know the evaluation is important to you and them

  • Allow the participant to write their learning goals down on the evaluation

  • Thank everyone for going through with the evaluation


Presentation mistakes

Presentation Mistakes

  • Use eye communication

  • Acronyms and jargon can be overused

  • Make every movement count

  • Do not use a monotone voice

  • Filler words are of course, bad

  • Do not force jokes, let them come naturally

  • Present as yourself, not someone else

  • Leave the personal agenda at home


Any questions or comments

Any questions or comments?


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