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Asterisk ® -based PBX Solutions

Asterisk ® -based PBX Solutions. Open Source Telephony Interfaces, Appliances and Utilities for Commercial Installations. Asterisk is a registered trademark of Digium, Inc. Introduction to Xorcom.

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Asterisk ® -based PBX Solutions

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  1. Asterisk®-based PBX Solutions Open Source Telephony Interfaces, Appliances and Utilities for Commercial Installations Asterisk is a registered trademark of Digium, Inc.

  2. Introduction to Xorcom • Award-winning, flexible and modular telephony interface solutions based on XPP™ technology (USB2) • 5 lines of IP-PBX (type/size of business) • USB-connected channel banks • Property Management System (PMS) interface for hospitality • Built-in reliability • TwinStar™, Rapid Recovery™, RPS • Xorcom drivers: standard component in Asterisk since v. 1.2.4 (Feb ‘06)

  3. Distribution & OEM Channels  Distributor  OEM

  4. Among our Customers

  5. New Standard for Asterisk Connectivity

  6. XPP: Unique Selling Points • High speed 480 Mbit/s USB2 connectivity • Supports very high densities • Typical uncompressed voice: 2,400 calls/USB • Full support for fax and modems • Modular and scalable • Additional ports are ‘hot pluggable’ • Simple integration of software applications

  7. Powerful Open-Source Engine Asterisk is a registered trademark of Digium, Inc.

  8. Asterisk • Worldwide body of avid developers • Robust and accepted platform • Jan ‘09 report from Eastern Mgmt Group • 18% of N.A. installs based on open source • Most popular open-source telephony OS (85%) • Minimal $$ needed to start; higher flexibility • Open Source PBXs typically cost ~40% less than conventional telephone systems • Simple to integrate s/w apps

  9. Astribank™ Asterisk® USB Channel Bank – “Best of Show” in Open Source Category – IT Expo West 2009

  10. Astribank Overview • Direct USB connection to Asterisk server • Drivers are native in Asterisk • Auto detection of analog/digital ports • Peripheral device support (I/O ports) • All units are “TwinStar™-ready” USB * Astribank

  11. Flexible and scalable Modular Design Astribank

  12. Multi PRI • Intended for CLECs and other VoIP providers • 6 to 16 PRI ports • 1U chassis • Comes by default with: • Redundant power supply • Hardware echo canceller for all channels • Up to 4 PRI ports per main board • No single point of failure for all ports • Supports TwinStar™

  13. Xorcom ip-pbx product lines Five lines to meet requirements of different sizes and types of businesses

  14. Xorcom IP-PBX Product Lines XR1000 – up to 30 users XR2000 – up to 200 users; up to 4 Astribanks XR3000 – up to 1000 users; up to 20 Astribanks XE2000 – up to 200 users; up to 4 Astribanks XE3000 – up to 1000 users; up to 20 Astribanks

  15. IP-PBX Features (partial list) • User-friendly Web Interface • Interface in Different Languages • CDR (Call Details Record) • TDM/SIP/IAX Trunks • Remote Extensions • Voicemail • Fax Support • Voicemail to Email • IVR Menu System • Ring Groups • Call Queues • Conference Rooms • Follow-Me • Time-Based Routing • Advanced Dialing Rules • Music On Hold • Paging and Intercom • Web Access to Voicemail • Admin Status Screen • Package Manager (for easy updates) • Phone Provisioning Tool • Network Settings Tool • Echo Cancellation - OSLEC (Open Source Line Echo Cancellation) • See Web listing

  16. Peripheral Device Support • Input ports • Up to 4 input ports • Possible usage • Fire/burglar alarm integration • Intercom • Output Ports • Up to 2 output ports • Possible usage • Opening electrical lock • Parking gate

  17. User Interface & Management • Elastix

  18. XE2000 and XE3000 • LCD and touch panel • Network settings • Status – network info, RPS monitoring, HW status • Maintenance – reboot, restart processes • RAID1 • Fan redundancy • Additional Ethernet port • Internal backup and restore

  19. XE or XR? When to Choose Which… XR Series XE Series For businesses whose call volumes are higher than 40%, and/or are running additional applications which mandate a more powerful phone system, and/or have stricter policies about networking and reliability • For businesses with standard telephony requirements, where telephone traffic is typically at 40% usage, and • Where cost is a major consideration

  20. Xorcom IP-PBX Specifications - I

  21. Xorcom IP-PBX Specifications - II

  22. Supported Extras Simplifying and extending the usability of open source telephony

  23. Telecom Connector Option (TCO) • Optional factory installed add-on • Unites FXS ports into a single telecom connector on the rear panel • Available for all Astribanks,XR2000 and XR3000 units with ≥8 FXS ports • Does not disable front panel FXS ports; can be used in parallel • Excellent for maintenance; front panel LEDs are active when the Telco port is in use • Supplied with 3 meters (~9 ft) telecom cable

  24. Hardware Echo Cancellation • High level EC and voice enhancement • 1 module per Astribank/iPBX (w/telephony ports) • 32-144 speech channels per module • Removes load from the CPU • 128 ms tail (vs max 32 ms with OSLEC) • Basic module supports 32 channels • Additional channels are licensed in bundles based on port type

  25. Rapid PA™ - Public Address System • Small stand-alone unit; activated by dialing port’s extension • 2 RJ11 ports per Rapid PA • ‘PBX’ port connects directly to Astribank FXS port • ‘PA’ connection connects to PA ‘line in’ port • No power supply needed; uses Astribank FXS feed • PA device: • standard PC speaker with internal amplifier • industrial-strength amplifying system • anything in-between…

  26. RAID1 Support • Geometrically increases IP-PBX hard-drive reliability • Supplied with XE2000 and XE3000 • Two hard disks are supplied; all blocks replicated/mirrored • If the active hard disk fails, the second hard-disk automatically takes over and an alarm e-mail is sent to the system administrator • PBX continues working seamlessly

  27. PBX Disaster Recovery Made Simple • Never worry again about: • natural disasters • hardware failure • human error • Now you can create, save and restore your PBX files in minutes!

  28. Rapid Recovery: Backup & Restore • Utility and storage space 2GB USB Disk-on-Key (DOK) • Supports all Xorcom IP-PBX models – standard on XE; optional on XR • Backs up entire PBX includinguser-defined options: • configuration files • voice prompts • voice mail • Descriptive name for each backup • Single DOK for multiple system backups; Up to four* different system recoveries on single DOK * For XEx000 and XRx000. A single, non-compressed backup is supported for XR1000.

  29. Rapid Tunneling Utility • Secure remote access to IP-PBX • Pre-installed on all IP-PBX models • Targeted, real-time support • End user determines when to connect/disconnect • No technical knowledge required of end user • In real time, Xorcom support specialist can: • troubleshoot • perform diagnostics • correct configuration issues

  30. Redundant Power Supply • Microcomputer-based control system • Supports up to 16 Astribanks (512 analog ports) • Constantly monitors power requirements • In the event of malfunction • Automated alert to sys admin • Load balancing of remaining units • Also supports up to 8 internal USB 2.0 hubs with 4 ports each; total of 32 USB 2.0 connections

  31. Calculating # of Required PS

  32. Complete Concierge Certified Integrated Hospitality Telephony Solution

  33. Complete Concierge Overview • Provides comprehensive communications for hotel guests and staff at a reasonable cost • Integrated system: • VoIP-enabled PBX • Property Management System interface (or stand-alone PMS) • Call Accounting software • Leverages existing hotel infrastructure, such as cabling and analog phone sets

  34. Certified interoperable with: PMS Interfaces

  35. Choice Package Features • Integrated wakeup (can be set by Hotel Staff or by Guests) • Integrated browser-based operator panel • Front desk check-in/check-out • Guest name applied to room upon check-in • Vacant applied to room upon check-out • Opening phones for calls at guest check-in • Closing phones for calls at guest check-out • Opening of guest voicemail box upon check-in • Cleaning of all voice messages in guest voicemail box upon check-out • Built in room state system for control of room status and maids • Built in Mini-bar soft phone for control of mini-bar management • Built in and fully integrated Call Accounting System with adjustable rate tables

  36. Complete concierge Product demo View On-line Recording

  37. Complete concierge FAQs page http://www.xorcom.com/products/complete-concierge-frequently-asked-questions.html

  38. TWINSTAR™ True Redundancy for Complete Asterisk PBX “Best of Show” in On-Site Product Launch Category – IT Expo East 2009

  39. High Availability Solution for Asterisk • Provides full redundancy for a complete PBX system, incl. telephony interfaces • Quick and automatic failover process keeps downtime to an absolute minimum • Auto detection of server failure & switch to backup server • Firmware-based switching mechanism is not network-dependent • Solution components: • two Xorcom IP PBX units with identical configurations • Xorcom Astribank channel bank(s) with dual USB ports XPP Technology

  40. Initial Setup: Identical Servers • Two Xorcom servers + dual-USB Astribank Xorcom server(primary) Xorcom server(backup) USB USB LAN/WAN PSTN Astribank (front panel) USB-connected channel bank providing analog/digital telephony interfaces IP Phones Analog Phones

  41. Standard Operation: Primary Active • Two Xorcom servers + dual-USB Astribank Xorcom server(primary) Xorcom server(backup) USB USB LAN/WAN PSTN Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces IP Phones Analog Phones

  42. If the Primary Server Fails… Server Failure Xorcom server(primary) Xorcom server(backup) USB USB LAN/WAN PSTN Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces IP Phones Analog Phones

  43. …the Backup Server is Activated Backup Server assumes Primary Server IP Address Switch Changes to Backup Server Xorcom server(primary) Xorcom server(backup) USB USB LAN/WAN PSTN Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces IP Phones Analog Phones

  44. Installing Astribank on Distributions • For Astribank FXS/FXO/PRI • install the fxload package for uploading of Astribank firmware • install the freepbx-module-zapauto package for automatic channels configuration • For Astribank BRI • same packages as above • install BRIstuff • recompile Asterisk, Zaptel, and libpri from the source • Full documentation on Xorcom Web site

  45. Case studies

  46. Visit Our Web Site…

  47. testimonials

  48. What Our Customers Are Saying: “The flexibility of the Xorcom system was the decisive factor for us. It enabled us to use existing handsets, which saved us money.” – Colin Goldstein, Redbus Media Group “Both the equipment and our integrator exceeded our expectations.” - Diego Braglia, InmobiliariaBraglia “The Xorcom IP PBX allowed us to implement the most economical type of telephone communication, and thereby substantially reduce the cost of our main activity...” – Sergey Vanner, COMICON “The capital cost of implementing the proposed solution was half the price of purchasing a traditional solution yet by using IP telephony all the functionality is still provided. While the cost savings are impressive, what is really great about this solution is the flexibility; it does everything and much more than the competitors - with no hidden costs.” - David Merson, JD Law “The system works extremely well, with very good call quality, and lots more functionality than our previous PBX.” - Paul Isdell, Cavanagh Isdell & Co “Saving money was felt in the first month as we were able use the phones in our branch offices via the LAN free of charge.” -Steve Harder, IT Manager at FTS “Xorcom makes great telephony hardware and backs it with tremendous service.” - Blan Cox “Since we were unfamiliar with Asterisk, we expected that the installation, implementation and testing cycle would take a few weeks, but in reality, since Xorcom configuration was so intuitive, our phone system was shut down for only a few hours.” - Bruno K. - Cirrus Informatique

  49. Key sales & Support benefits Why Choose Xorcom? In a Nutshell…

  50. Sales Benefits of Xorcom Platform • Simple, pre-configured: works ‘out of the box’ to save time and money • Small, professional, industry standard 19” 1U/2U • High density: • Up to 32 analog, 120 digital or 144 combined ports (per chassis) • Full telephony connectivity: FXS, FXO, PRI (E1/T1), T1 CAS, E1/R2, BRI ISDN • Modular and scalable • Connects to VoIP (SIP, IAX), incl. soft phones

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