adamianuri resursebis marTva

1. adamianuri resursebis marTva SerCeva, ayvana

2. SerCevisdagegmva • SerCevis kampaniis dagegmvisas, mniSvnelovania ara mxolod saWiro raodenobis, aramed saWiro xarisxis aplikaciebis mozidva • SerCevis kriteriumebi da meTodebi mTlianad unda daeyrdnos samuSaos analizs • mas Semdeg rac garkveulia vis veZebT, mniSvnelovania ganisazRvros sad veZebT • SerCevisas aqcenti gavakeToT^Sida Tu gare kadrebze, mTlianad damokidebulia organizaciis saWirobebze, kulturaze da filosofiaze. orive meTods Tavisi dadebiTi da uaryofiTi mxareebi gaaCnia. Human Resources Management

3. Sidaresursebisgamoyenebisupiratesobebidasustimxareebi upiratesobebi: • arsebulikadrebismotivaciadawaxaliseba • xarjebisSemcireba • korporatiulikulturisSenarCuneba • arsebulikadrebispotencialicnobiliadaufroadviliSesafasebelia sustimxareebi: • SidakadrebsufroSezRudulixedvaaqvT Human Resources Management

4. gareresursebisgamoyenebisupiratesobebidasustimxareebi upiratesobebi: • axali ideebis (“sisxlis”) Semotana organizaciaSi • axali da saWiro kompetenciebis Semotana organizaciaSi • gare kadrebs ufro farTo xedva da Sedarebis saSualeba gaaCniaT susti mxareebi: • maRalia riski araSesabamisi kadrebis daqiravebis • maRalia daqiravebis xarjebi • SeiZleba gamoiwvios arsebuli kadrebis demotivacia Human Resources Management

5. gareSerCeviswyaroebi • interneti – vakansiis korporatiul veb-gverdze da sxvadasxva dasaqmebis veb-gverdebze gamoqveyneba • SerCevis saagentoebi – am meTodis gamoyenebis ZiriTadi upiratesobaa is, rom maT SeiZleba SemogvTavazon iseTi kadrebi, romlebic aqtiurad samsaxurs ar eZeben da vakansiebs ar exmaurebian • media saSualebebis gamoyeneba – gazeTebSi, JurnalebSi, televiziaSi da radioSi vakansiis Sesaxeb reklamis ganTavseba • saswavleblebTan TanamSromloba – sxvadasxva saswavleblebis studentebSi da kursdamTavrebulebSi vakansiis Sesaxeb informaciis gavrceleba • Job Fairs • aplikaciebis banki – aplikantebis monacemTa bazebi, sxvadasxva filtrebiT Human Resources Management

6. damqiraveblisbrendisarsi • damqiraveblisbrendisSeqmnagulisxmobsorganizaciisTvis “saukeTesodamqiraveblis” statusisminiWebas. brendi, organizaciasuqmnisiseTimijs, romlisgamocxalxssursiqmuSaobisdawyeba/gagrZeleba Human Resources Management

7. SerCevisadadaqiravebisprocedurebi • SerCevisdagegmvisdaSesabamisiwyaroebisgamoyenebisSemdegmodisdaqiravebasTandakavSirebuli 5 mniSvnelovanietapi: • aplikaciebisganxilva • interviu • testireba • monacemebisgadamowmeba • samuSaosSeTavazeba Human Resources Management

8. etapi 1: aplikaciebisganxilva (prescreening) • aplikaciebisganxilvisas, aplikaciis “dawunebis” ZiriTadisafuZveliSeiZlebaiyosSemdegi: • samuSaosSesasrulebladarasakmarisiganaTlebada/an samuSaogamocdileba • auxsneliintervalebisamuSaoebsSoris • samuSaoebisxSiricvlilebebi • ufrodabalpoziciebzegadasvla (rocawinapoziciazeufrometipasuxismgeblobebihqonda, vidremomdevnoze) Human Resources Management

9. etapi 2: interviu • arsebobsinterviussxvadasxvatipebi, romlebicgansxvavebuliSemTxvevebisTvisgamoiyeneba. organizaciebiaplikantebsxSiradramodenimetipisinterviusutarebenramodenimeetapad. • Cveulebrivpirveliinterviuarismokle (20 wuTi an naklebi) damasmxolod arm ganyofilebiswarmomadgenlebiatareben. esmeTodigamoiyeneba, maSinrocabevriaplikantia. • pirvelimokleinterviusSemdeg, CveulebrivtardebaufroCaRrmavebuliinterviuebi, romlebsacSesaZlebeliaeswrebodesmomavaliuSualoxelmZRvaneli, momavalikolegebida arm ganyofilebiswarmomadgeneli. Human Resources Management

10. etapi 2: interviu – interviustipebi • struqturirebuliinterviu – struqturirebuliinterviusdros, interviueriyvelakandidatsusvamszustadidenturSekiTxvebsidenturiTanmimdevrobiT. aseTiinterviumetadsasargebloa, kandidatebisSedarebisTvis. • miznobriviinterviu – miznobriviinterviusdros, interviueriwinaswaramzadebsSekiTxvebsaplikantisreziumedan (gamocdilebidan) gamomdinare. am formisinterviu, TiToeulikandidatisufroRrmadgacnobissaSualebasiZleva. • stresuliinterviu – stresuliinterviusdros, interviuericdilobsiyosagresiulidaSeqmnasstresuligaremo. aseTiinterviusmizaniakandidatisstresulgaremoSiqcevisgamomJRavneba. aseTiinterviuebigamoiyenebamxolodiseTipoziciebisTvis, romelTacgansakuTrebuladstresulgaremoSiuwevTmuSaoba. • Tavisufaliinterviu – Tavisufaliinterviusdros, interviuerikiTxvebsfaqtiuradarsvams, is aplikantsaZlevsmimarTulebebssasaubrod. aseTiinterviuebigamoiyenebaZiriTadadsakonsultaciopoziciebze, miTumetesmaSinrodesacpoziciazemxolod 1 an 2 kandidatiganixileba. Human Resources Management

11. etapi 2: interviu – interviustipebi • bihevioraluri (qcevisganmsazRvreli) interviu – bihevioraluriinterviusdros, interviurisxvamskiTxvebskonkretulsituaciebTandakavSirebiT (arawarmosaxviTisituaciebi, aramedrelurigamocdilebidan). anuinterviuerisTxovTkandidatsaRweroskonkretulisituaciebimisigamocdilebidandamisiqceva am situaciebSi. Cveulebriv, aseTiinterviuebiZaliangamosadegia, radganwarsuliqcevasaukeTesomaCvenebeliamomavaliqcevisa. • situaciobriviinterviu – situaciobriviinterviusmizaniigivearacbihevioraluri – qcevisgansazRvra. sutuaciobriviinterviusdros, interviuerikandidatsaRuwerswarmosaxviTsituaciasdaekiTxebaTurogormoiqceoda is am situaciaSi. interviuses forma ufromosaxerxebeliamaSin, rocaaplikantsSedarebiTmciregamocdilebaaqvsdaSesabamisadargaaCnianamdvilisituaciebi, sadacTavisiqcevisSesaxebmogviTxrobs. • jgufuriinterviu – jgufuriinterviugamoiyenebamaSinroca 1. bevrikandidatigvyavsda/an 2. gvainteresebskandidatebisgundSimuSaobisunari. Human Resources Management

12. etapi 2: interviu – efeqturiinterviusteqnika • garemo - mniSvnelovaniamSvidigaremosSeqmna, sadacaplikantssaSualebaeqnebamaqsimaluradkomfortuladigrZnosTavidagaixsnas • mosmena – interviuermaundaagrZnobinosaplikants, romyuradRebiTusmens. esSeiZlebagamoixatosaplikantispasuxisperefrazirebiTdapasuxebidangamomdinarekiTxvebisdasmiT. • araverbaluriqcevebi – sasurveliainterviuerikargadicnobdesaraverbalurqcevebsdayuradRebamiaqciosmaT (gamometyveleba, JestikulaciadasxvamoZraobebi) • SeuferebelikiTxvebi – interviuermamaqsimaluradTaviundaaaridosiseTikiTxvebisdasmas, romlebicpoziciasTanararisdakavSirebulidaromelicSesaZlebeliaaRqmuliqnasrogorcdiskriminacia (magaliTad, ojaxTan, rasasTan, erovnebasTan, religiasTan, asakTan, janmrTelobasTandasxv. dakavSirebiT, Human Resources Management

13. etapi 2: interviu – efeqturiinterviusteqnika • kiTxvebi – interviuerikargadundaiyosmomzadebuliinterviusTvisdaaseveundahqondesgansazRvruliZiriTadiSekiTxvebiaplikantTan • informaciismiwodeba – interviueriinformirebuliundaiyosvakanturipoziciisSesaxebdaSesabamisiinformaciamiawodosaplikants • Canawerebi – aucilebeliainterviusdrosCanawerebisgakeTeba. sasurveliaspecialuriformisSeqmna, sadaciqnebaSTabeWdilebebidamniSvnelovaniinformaciaCaniSnuli • Sejameba – intervius bolos, aucilebeliaSevajamoTinterviudaavuxsnaTaplikantsTuraiqnebaSemdegietapidarodis. Human Resources Management

14. etapi 3: testireba – testirebistipebi • profesiulitestireba –mowmdebaaplikantiscodnasxvadasxvamimarTulebiT • pirovnuliTvisebebistestireba – gamoiyenebapirovnebisfsiqologiuriportretisgansasazRvrad an misikonkretuliqcevebisdaTvisebebisdasadgenad • unarebistestireba – zomavspirovnebisunarsSeiswavlosesaTu is saqme an mimarTuleba • fsiqometrulitestireba – zomavskandidatiszogadSesaZleblobebsdaunarebskonkretulisamuSaosSesasruleblad Human Resources Management

15. etapi 3: testireba – testirebistipebi • “Sefasebiscentri” (Assessment Center) –gulisxmobsaraadgils, aramedtestirebismeTods. gamoiyenebaZiriTadadmenejerulipoziciebisTvis. testirebises tipi SesaZlebeliagagrZeldes 1 dRidan 1 kviramde. CveulebrivmonawileebseZlevaTsxvadasxvatipisdavalebebi/savarjiSoebi, utardebaTCaRrmavebuliinterviuebi, uwevTwarmosaxviTisamuSaoebisSesrulebadasxv. Human Resources Management

16. etapi 4: monacemebisgadamowmeba • monacemebisgadamowmebagulisxmobs: 1. rekomendatorebTan/yofildamqiraveblebTandakavSirebadamaTganrekomendaciebismiReba (aucilebladaplikantisnebarTvisSemdeg) da 2. aplikaciaSimiTiTebuliinformaciissizustisgadamowmeba • damqiravebelmaSesaZlebeliadamatebiTmoiTxovosinformacianasamarTleobis, sakreditoistoriisdasxv. Sesaxeb. an mosTxovoskandidatsreziumeSimiTiTebuliinformaciisdamadasturebelidokumentebiswarmodgena (sertifikatebi, diplomebidasxv.) Human Resources Management

17. TanamSromelTaSenarCuneba • saukeTesokadrebismozidvis, SerCevisadadaqiravebisSemdegdgebaaranaklebmniSvnelovanietapikompaniisTvis – maTiSenarCuneba. • TanamSromelTaSenarCunebisuamravistrategiadameTodiarsebobs. Tumcaarsebobsramodenimeprincipi, romlebicyvelazemniSvnelovanrolsTamaSobsTanamSromelTaSenarCunebaSi. Human Resources Management

18. SenarCunebisstrategiebi • cxadi da konkretuli molodinebi – TanamSromelma zustad unda icodes Tu ras moelian misgan. bundovani an xSirad cvalebadi molodinebi, xdeba stresis, dabneulobis, Sesrulebuli samuSaos xarisxis Semcirebis da Sesabamisad demotivaciis mizezi. • gamWvirvale da samarTliani marTva – TanamSromlebi xSirad toveben samsaxurs menejmentiT ukmayofilebis gamo. marTvis gamWvirvale stili, molodinebis swori komunikacia, da Sesabamisi ukukavSiris miwodeba, uaRresad mniSvnelovania TanamSromlis SenarCunebisTvis. Human Resources Management

19. SenarCunebisstrategiebi • pativiscema – TanamSromlebi komfortulad unda grZnobdnen Tavs Riad saubrisas da sakuTari ideebis gamoxatvisas. maT unda igrZnon rom maT azrs pativs scemen. • Tanasworoba – TanamSromlebma unda igrZnon rom maTi wvlili da unarebi samarTlianad jildovdeba. nebismieri uTanasworoba kompensaciebSi, benefitebSi an damokidebulebebSi iwvevs TanamSromelTa demotivacia. Tanasworoba araviTar SemTxvevaSi ar gamoricxavs samarTlian gamorCevas da aRiarebas. • anazRaureba – kompensaciis paketi unda iyos konkurentunariani bazarze Human Resources Management

20. adamianuri resursebis marTva ტრენინგი და განვითარება

21. treningidaganviTareba • treningi aris konkretuli samuSaos Sesasruleblad saWiro codnis an unarebis Seswavla. treningi aris swavlis swrafi saSualeba, sadac miRebuli codnis gamoyeneba, misi miRebisTanave aris SesaZlebeli • ganviTareba ufro grZelvadian miznebs emsaxureba da gulisxmobs iseTi codnisa da unarebis dauflebas, romelic adamians ufro farTo funqciebis Sesrulebis SesaZleblobas miscems an moamzadebs axali pasuxismgeblobebisTvis. Human Resources Management

22. treningisadaganviTarebisprogramebisgatarebismodeli • treningisa da ganviTarebis programebis gatarebis sxvadasxva modeli arsebobs, Tumca yvelaze farTod gavrcelebulia modeli saxelwodebiT ADDIE Model • A = Needs Assessment – saWiroebebis gansazRvra • D = Program Design – programis dizaini • D = Program Development – programis ganviTareba • I = Implementation of Programs – programebis danergva • E = Evaluation - Sefaseba Human Resources Management

23. ADDIE modeli • pirveli etapi aris saWiroebebis gansazRvra sadac xdeba monacemebis Segroveba arsebuli da sasurveli organizaciuli performansis Sesaxeb da Semdeg xdeba im treningebis saWiroebis dadgena, romelic saSualebas mogvcems arsebuli performansi sasurvelamde miviyvanoT • meore etapi aris dizaini, sadac xdeba saswavlo programebis miznebisa da Sinaarsis gawera • mesame etapi aris programis ganviTareba, sadac xdeba saswavlo masalebis damuSaveba, meTodebis dadgena da kursis Sedgena • meoTxe etapi ukve danergva, rodesac tardeba dagegmili treningebi/programebi miznobrivi jgufebisTvis • bolo etapia Sefaseba, sadac xdeba imis dadgena Tu miiRwa dasaxuli amocanebi da gansazRvruli saWiroebebi Human Resources Management

24. NEEDS ASSESSMENT - saWiroebebisgansazRvra • saWiroebebis gansazRvrisTvis sxvadasxva meTodebis gamoyenebaa SesaZlebeli: • kvlevebi da kiTxvarebi • interviuebi • performansis Sefasebis Sedegebi • dakvirvebebi • testebi • fokus jgufebi • SWOT anazilebi Human Resources Management

25. PROGRAM DESIGN – programisdizaini • aq yvelaze mniSvnelovania treningis miznebis gansazRvra, romlebic unda iyos SMART: • Specific – miznebi konkretulad ayalibebs, ris Seswavlas SeZlebs monawile • Measurable – miznebis mixedviT SesaZlebeli unda iyos saswavlo kursis efeqturobis gazomva • Action-oriented – miznebi unda aRwerdes, Tu ris gakeTebas SeZlebs monawile, saswavlo kursis gavlis Semdeg • Realistic – miznebi unda iyos realurad miRwevadi (arc Zalian rTuli da arc zedmetad martivi • Timely – swavleba unda emsaxurebodes iseT miznebs, romelTa miRweva/Sesrulebac swavlebis dasrulebisTanavea SesaZlebeli Human Resources Management

26. PROGRAM DEVELOPMENT – programisganviTareba • programis ganviTarebis etapze, mniSvnelovania ganisazRvros Tu ra formiT/meTodiT ganxorcieldeba swavleba. arsebobs swavlebis sxvadasxva meTodebi: • saklaso treningi – iseTi treningia, romelsac uZWveba instruqtori/treneri da garkveuli jgufisTvis tardeba • individualuri saswavlo programa – pirovnebas eZleva Sesaswavli masalebi da savarjiSoebi da udgeba swavlebis individualuri grafiki • onlain da/an “disTans” swavleba – swavleba xdeba veb-teqnologiebis gamoyenebiT, samuSao adgilidan mouwyvetlad • swavleba samuSao adgilze (on the job training) – swavlebas uZRveba uSualo xelmZRvaneli • sakuTar Tavze muSaoba – wignis wakiTxva da sxv. Human Resources Management

27. inteleqtualurikapitalismenejmentisZiriTadimimarTulebebi • karieris ganviTarebis programebi • Tanamdebobrivi Canacvlebebis gegmebi (Succession and replacement plans) • liderebis gamovlenis da liderSifis ganviTarebis programebi Human Resources Management

28. karierismarTva • karieris marTva Semdegi etapebisgan Sedgeba: • samomavlo kadrebis saWiroebebis gansazRvra • ganviTarebisa da treningebis programebis dagegmva da Sefaseba • karieruli ruqebis ganviTareba • organizaciuli saWiroebebisa da pirovnuli SesaZleblobebis integrireba • TanamSromlebis treningebiT, ganviTarebis sxvadasxva saSualebebiT da “qouCingiT” uzrunvelyofa Human Resources Management

29. saqmianobisanalizi • saqmianobis analizi – es aris samuSaos Sinaarsis Sesaxeb informaciis Sekreba, analizi da detaluri Camoyalibeba. igi safuZvlad udevs daqiravebas, kvalifikaciis amaRlebas, samuSaos Sefasebas da SromiTi maCveneblebis marTvas. saqmianobis analizSi yuradReba mimarTulia iqiTken, Tu ra unda akeTos TanamSromelma, romelsac konkretuli Tanamdeboba ukavia. Human Resources Management

30. saqmianobisanalizi saqmianobis analizi iZleva Semdeg informacias samuSaos Sesaxeb: • zogadi mizani – risTvis arsebobs aRniSnuli Tanamdeboba da ra wvlili unda Seitanos masze momuSave muSakma; • Sinaarsi – samuSaos xasiaTi da sfero, Sesasrulebeli amocanebi, operaciebi da movaleobebi – anu procesebi romlebic gardaqmnian investiciebs (codna, unarebi) produqtad (Sedegebi); • angariSgeba – Sedegebi an produqtebi, razec pasuxismgebelia TanamSromeli am Tanamdebobaze; Human Resources Management

31. saqmianobisanalizi • pasuxismgebloba – TanamSromlis pasuxismgebloba samuSaos masStabze da masze gaweuli Zalisxmeva; uflebamosilebebis moculoba gadawyvetilebebis miRebis dros, masStabebis sirTule, gadasawyveti problemebis mravalgvaroba, misi marTvis qveS myofi resursebis raodenoba da Rirebuleba, pirovnebaTSorisi urTierTobebis tipebi da mniSvneloba; Human Resources Management

32. ინტერვიუ imisaTvis, romgavarkvioTsamuSaosmTelirigiTaviseburebani, mizanSewoniliaCatardesinterviumuSakebTan. interviusmizaniundaiyosyvelaarsebiTimonacemismiReba, romelicexebasamuSaos, maTSoris: • ამოცანა • პასუხისმგებლობა • ფუნქცია • მოვალეობა • უფლება Human Resources Management

33. dakvirveba • dakvirveba niSnavs Seiswavlo muSaki muSaobis procesSi: ras akeTeben, rogor akeTeben da ra dro sWirdebaT gasakeTeblad. am meTodis gamoyeneba SesaZlebelia situaciurad, iq sadac SedarebiT naklebia sakvanZo TanamSaromlebi da saWiroa Rrma analizi. Human Resources Management

34. TviTdakvirveba • SesaZlebelia muSakebs vTxovoT gaaanalizon da aRweron TavianTi samuSao. Ees drois mniSvnelovan ekonomias akeTebs, vidre is daixarjeboda intervius dros da dakvirvebis dros. Tumca muSakebisTvis ar aris advili amis gakeTeba, radgan maT uWirT gamoyon informacia sxvadasxva elementebisgan. Human Resources Management

35. adamianuri resursebis marTva ორგანიზაციული კონფლიქტი/სტრესი

36. სტრესი • profesiul stress ganmartaven rogorc individisa da garemos urTierTqmedebis Sedegs; stresi aRmocendeba garemodan (fizikuri, fsiqologiuri), Seusatyvisi moTxovnebis Sedegad, romelic iwvevs fiziologiur, emociur-qceviT da kognitur cvlilebebs individSi. • arsebobs profesiuli stresis amgvari ganmartebac: stresi aris organizaciaSi arsebul situaciaze adaptaciuri pasuxi, romelic iwvevs fizikur, fsiqologiur an qceviT gadaxrebs organizaciis TanamSromlebSi. Human Resources Management

37. სტრესის გამომწვევი მიზეზი • eqstraorganizaciulistresori.miuxedavadimisa, rombevrimkvlevariuaryofsprofesiulistresisCamoyalibebaSigareganiZalebisgavlenas, aSkaraamaTiudidesimniSvneloba. eqstraorganizaciulistresorebSierTiandeba: socialur-teqnologiuricvlilebebi, ojaxi, finansuridaekonomiurimdgomareoba, sacxovrebeliadgilidasxva. freidesisgamokvlevismixedviT "samuSaonevrozebis" Camoyalibebasxelsuwyobs: • aradamakmayofilebelisaSinaopirobebi (arasakmarisikvebadasxva); • cotaTavisufalidro, romlisgamocmcirdebasocialurikontaqtebi; • ojaxuriproblemebi, finansurisiZneleebidasxva. Human Resources Management

38. სტრესის გამომწვევი მიზეზი • organizaciuli stresorebi: stresis wyaro SeiZleba gaxdes organizaciuli struqtura: • centralizacia, Zalauflebis distancia; • dawinaurebis mcire SesaZlebloba; • Raribi komunikacia; • Sesrulebul samuSaoze ukukavSiris mcire done (an ukukavSiris ar qona); • urTierTkonfliqturi miznebi; • araadeqvaturi xelfasi; • mouqneli wesebi; • samuSaos ararealisturi aRwera. Human Resources Management

39. სტრესის გამომწვევი მიზეზი • materialuri garemos faqtorebi. temperatura, tenianoba, xmauri, vibracia da sxva. • amocaniT ganpirobebuli moTxovna. adamianis SromiTi mwarmoebluroba maqsimaluria optimaluri fsiqikuri datvirTvis dros. SromiTi efeqturoba ecema, rogorc zedmetad didi, aseve metismetad mcire datvirTvis dros. SromiTi efeqturobis dacema iwvevs stresis gancdas. Human Resources Management

40. samuSaonevrozebis" Camoyalibebasxelsuwyobs • mosawyeni samuSao; • monotonuri samuSao; • samuSao, romelic yuradRebis mudmiv daZabvas moiTxovs da ar iZleva saSualebas gamoamJRavno iniciativa da pasuxismgebloba. • samuSaos profilis Secvla; • samuSaodan wasvla; • samuSao grafikSi didi cvlilebebi; • pasuxismgeblobis metismetad gazrda; • pasuxismgeblobis Semcireba • usiamovnebebi xelmZRvanelTan an kolegebTan. Human Resources Management

41. specifikurigzebiindividualur-organizaciuliurTierTobebisgasaumjobesebladspecifikurigzebiindividualur-organizaciuliurTierTobebisgasaumjobeseblad • daqiravebis da SerCevis procesi. • "vaqcinacia" – samuSaos realisturi aRwera. • mkvlevarebis azriT, Tu momuSaveebs winaswar ecodinebaT is problemebi, romlebmac Tavi unda iCinon muSaobis dros, maSin isini ukeTesad umklavdebian am problemebs, vidre maSin, roca ar arian informirebulni am problemebis Sesaxeb. • "SerCeva" – profesiuli stresis aspeqtSi am konceptTan mWidrod aris dakavSirebuli pirovnuli predispoziciebis samuSaos garemos relevantur aspeqtebTan Sesabamisoba. aseTi Sesabamisobis ararsebobam SeiZleba gamoiwvios stresi. mag: mas, visac surs avtonomia, diskomforti eqneba mkacri kontrolis pirobebSi. individebi, romlebsac aqvT ukukavSiris maRali moTxovnileba, ganicdian distress iseTi xelmZRvanelebis xelSi, romlebis arasakmarisad uzrunvelyofen maT ukukavSiriT. Human Resources Management

42. stresismarTvisorganizaciuliprogramebi • miznis dasaxva: mizani exmareba adamians gaerkves sakuTar molodinebSi, Seamciros mobezrebis gancda, uzrunvelyos ukukavSiri, gazardos adamianis siamayisa da sakuTar TavSi darwmunebulobis gancda. • miznis dasaxvis 3 elementi exmareba adamians Seamciros stresi. • rodesac miRweulia mniSvnelovani mizani, adamians uCndeba dakmayofilebis gancda. mag. rodesac Sesrulebuli samuSaos Sefasebis Sedegad adamiani acnobierebs, rom man miaRwia progress raRac konkretul sferoSi; • raime miznis miRwevis gadawyvetilebis miRebas aqvs sakuTari TaviT kmayofilebis efeqti; • miznisaken swrafva adamians aZlevs gancdas, rom igi, misi moqmedebebi kontrolis qveSaa, rac amcirebs gaurkvevlobis gancdas; Human Resources Management

43. TanamonawileobagadawyvetilebismiRebaSi • daRmavali - menejmentis maRal safexurze miiReba gadawyvetileba da Semdeg mas acnoben ufro dabal safexurebze; • konsultaciuri – menejmenti iRebs gadawyvetilebas, acxadebs mis Sesaxeb da iTxovs TanamSromlebisagan reagirebas; • konsultaciuri aRmavali – dabali donis TanamSromlebisagan elian mosazrebebsa da winadadebebs, magram gadamwyveti sityva mainc menejments ekuTvnis; • konsesusi – gadawyvetilebebi farTod ganixileba da mxolod maSin miiReben, rodesac yvela Tanaxma iqneba; • delegireba vetos uflebiT – menejmenti aZlevs uflebas qveda safexurebis TanamSromlebs miiRon gadawyvetileba, magram itovebs vetos uflebas; • delegireba organizaciuli politikis gansazRvriT – qveda organizaciuli safexurebis TanamSromlebs eZlevaT gadawyvetilebis miRebis ufleba, magram aqvT garkveuli SezRudvebi; • wminda delegireba – TanamSromlebs aqvT gadawyvetilebis miRebis ufleba yovelgvari pirobebis gareSe. Human Resources Management

44. samuSaosgamdidreba (gamravalferovneba) • avtonomia – iseTi samuSaos keTebis Tavisufleba, romelic pirovnebas TavisaTvis saukeTesod miaCnia; • ukukavSiri – iseTi meqanizmebis arseboba, romlis saSualebiTac adamiani igebs, ramdenad kargad asrulebs saqmes; • unarebis mravalferovneba – sxvadasxva unarTa gamoyenebis saWiroeba; • davalebis mTlianoba – mTeli samuSao davalebis Sesruleba erTi adamianis mier; • davalebis mniSvneloba – iseTi saqmis keTeba, rasac xelSesaxebi da Rirebuli Sedegi aqvs. Human Resources Management

45. samuSaos grafikis Sedgena. es meTodi sul ufro met popularobas iZens da gulisxmobs alternatuli samuSao grafikebis Sedgenas. • kvleva-ukukavSiris sistema. gulisxmobs TanamSromelTa mosazrebebis, aRqmebis da atitutebis (socialuri ganwyobebis) Rrma Seswavlas. Seiswavleba ara mxolod is, Tu rogoraa aRqmuli stresi da stresorebi, aramed mosazrebebi da damokidebulebebi sxva samuSao pirobebis Sesaxeb. es sistema miznad isaxavs mosamsaxuris reaqciebisa da prioritetebis identifikacias, raTa menejentma gaaumjobesos organizaciis efeqturoba da mosamsaxureTa kmayofilebis xarisxi. Human Resources Management

46. organizaciulikonfliqtiს ტიპები • pirovnulma konfliqtma SeiZleba miiRos sxvadasxva forma. yvelaze gavrcelebuli formaa roluri konfliqti, rodesac adamians wauyeneben misTvis miuRebel moTxovnebs an aiZuleben imis gakeTebas, rac misTvis miuRebelia. • pirovnebaTaSorisi konfliqti. konfliqtis es tipi albaT yvelaze gavrcelebulia. organizaciebSi igi sxvadasxvagvarad vlindeba. mag. es SeiZleba moxdes xelmZRvanelebs Soris, rodesac ver iyofen SezRudul resursebs an samuSao Zalas. TiToeuli maTgani Tvlis, rom rodesac resursebi SezRudulia, unda daarwmunos umaRlesi xelmZRvaneloba, rom swored mas misces es resursi. aseve pirovnebaTa- Sorisi konfliqti vlindeba sxvadasxva xasiaTis, Rirebulebebis, Sexedulebebis pirovnebebs Soris SejaxebaSi. Human Resources Management

47. organizaciulikonfliqtiს ტიპები • konfliqti pirovnebasa da jgufs Soris. Tu jgufis qcevis normebi, Rirebulebebi, molodinebi ewinaaRmdegeba pirovnebisas, es SeiZleba gaxdes konfliqtis wyaro. mag. Tu romelime muSaki cdilobs imuSavos ufro meti, miiRos meti anazRaureba an xelmZRvanelobisagan meti dafaseba, xolo jgufis mier es saqcieli aRiqmeba negatiurad. aman SeiZleba gamoiwvios konfliqturi situacia. • ZiriTadad jgufsa da pirovnebas Soris konfliqts iwvevs is garemoeba, rodesac pirovneba cdilobs daikavos jgufisagan gansxvavebuli pozicia. • jgufTaSorisi konfliqti. organizacia Sedgeba mravali formaluri da araformaluri jgufisagan. araformaluri dajgufebi, romlebic Tvlian, rom xelmZRvaneli maT usamarTlod epyroba, SeiZleba gaerTiandnen da "gauswordnen" mas, magaliTad cudi muSaobiT. xSirad gansxvavebuli miznis gamo SeiZleba konfliqti warmoiSvas funqcionalur jgufebs Soris (mag. ganyofilebebs Soris). Human Resources Management

48. konfliqtismizezebi • resursebis ganawileba; • amocanaTa urTierTdamokidebuleba – rodesac erTi adamiani an jgufi damokidebulia sxva adamianis an jgufis mier Sesrulebul amocanaze. • gansxvavebuli miznebi; • gansxvavebuli Rirebulebi da warmodgenebi; • gansxvavebuli qcevis manerebi da cxovrebiseuli gamocdileba; • aradamakmayofilebeli komunikacia – mag. informaciis arasworad an arasrulad gadacema. Human Resources Management

49. konfliqtisfunqcionaluriSedegebi • problema SesaZlebelia gadawydes ise, rom igi misaRebi iyos konfliqtSi CarTuli yvela mxarisaTvis; • mxareebs gauCndaT ufro TanamSromlobis moTxovnileba, vidre antagonizmis; • konfliqtma SesaZloa Seamciros jgufuri azrovneba da morCilebis sindromi, rodesac xelqveiTebi gamoTqvamen sakuTar ideebs. aman SeiZleba gaaumjobesos gadawyvetilebis miRebis procesi, radgan damatebiT ideebs da situaciis "diagnozs" mivyevarT meti gagebisaken; • konfliqtis saSualebiT jgufis wevrebs SeuZliaT SeimuSavon SesaZlo problemebis Sesruleba manam, sanam gadawyvetileba Sesruldeba. Human Resources Management

50. konfliqtisdisfunqcionaluriSedegebi • daukmayofilebloba, cudi ganwyobileba, kadrebis denadobis zrda da mwarmoeblurobis daqveiTeba; • TanamSromlobis naklebi xarisxi momavalSi; • Tavisi jgufisadmi Zlieri erTguleba da ufro araproduqtiuli konkurencia oponenti jgufisadmi; • meore mxaris "mtrad" aRqma; sakuTari miznebisadmi dadebiTi warmodgena, xolo meore mxaris miznebisadmi uaryofiTi; • konfliqtur mxareebs Soris mtrobis gaRrmaveba, Sesabamisad mtrobis Semcireba; • aqcentebis aRreva: "gamarjvebisaTvis" ufro didi mniSvnelobis miniWeba, vidre realuri problemis gadawyveta. Human Resources Management