geb 3213
Download
Skip this Video
Download Presentation
GEB 3213

Loading in 2 Seconds...

play fullscreen
1 / 8

GEB 3213 - PowerPoint PPT Presentation


  • 98 Views
  • Uploaded on

GEB 3213. Lecture 7: Bad News and Indirect Messages. Common Types of Bad News Messages. 1. List the three main types of bad news messages. In a Bad News Message, Aim to…. ____________ ___________ ___________ ____________. Focus Strongly on Reader in Bad News Message. ________________

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' GEB 3213' - mara-randolph


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
geb 3213

GEB 3213

Lecture 7: Bad News and Indirect Messages

common types of bad news messages
Common Types of Bad News Messages

1. List the three main types of bad news messages.

in a bad news message aim to
In a Bad News Message, Aim to…
  • ____________
  • ___________
  • ___________
  • ____________
focus strongly on reader in bad news message
Focus Strongly on Reader in Bad News Message
  • ________________
  • ________________
  • ___________________
should you apologize
Should You Apologize?

5. NO, not if

6. YES...if

the indirect pattern
The Indirect Pattern

9. List the four steps of the Indirect Approach to bad news.

10. Why is the bad news buried in the middle of the bad news message?

ad