GlobalSim

1. GlobalSim For Business Travelers

2. What is GlobalSim • One Global SIM card for over 200 countries • Substantial savings on voice and data • About 50% savings on roaming calls • About 70% savings on data roaming * Savings are dependent on countries • Simple to implement • Even for non tech-savvy users • Works on all unlocked phones • Standard and MicroSIM

3. International coverage

4. Ways to use GlobalSim • Replace your Singapore SIM with GlobalSIM when travelling • Carry a second phone • Dual SIM casing for iPhone4 & 4S only

5. Dual SIM iPhone4/S casing • Specially made iPhone4/S casing that holds 2 SIM cards. • User simply toggle a switch to change the SIM and restart the phone • Only for GlobalSim customers

6. How to use • Make calls as usual (via phonebook or dialer) • Outgoing - SIM will trigger a callback automatically • Incoming – pick up as usual • Send SMS as usual • Data • Set APN to ‘send.ee’ on phone to use data • Turn on Data Roaming

7. Charges for GlobalSim • SIM card one-time fee of $60 • Waived if taking 12 months contract • Monthly subscription of $10 • for number subscription • Usage charges • Roaming Calls • Roaming Data

8. FAQ – General Qns • What will show on the other party’s phone when I call them • Your GlobalSim number will be shown • Can I see the CallerID of who is calling me • Yes • What phone number comes with GlobalSim • +372 XXXX XXXX • Will the GlobalSim work with any phone • Yes it works with any unlock phone • Can I receive calls from my local mobile • Yes. You can divert calls from your mobile to a specific Singapore number we provide

9. FAQ – General Qns • Can GlobalSim be used just for data? E.g. iPad? • Yes it can • Can I use it on my BlackBerry to retrieve email • No, if you are using BES for email. Your internet email such as Gmail and Hotmail will work fine • Is there any monthly or daily package for data roaming • We only provide a per usage charge for data roaming now • Is there a nanoSIM version for iPhone5 • Yes, the nanoSIM should be made available in Nov12

10. FAQ – How to use • Must I have the country code whenever making a call • Yes. Country/area code must be included in all outgoing calls • How do I receive calls to my home mobile on GlobalSim • Just set call forwarding to a specific local number given to you. The number should be written on the SIM card holder given with your GlobalSim • Can I send SMS • Yes. Send sms as usual. Your recipient will see your GlobalSim number

11. FAQ – How to use • Do I need to change any setting on my phone to use GlobalSim • Only for data roaming. Just change the APN to ‘send.ee’ and turn on Data Roaming on your phone to start surfing. The setting automatically changes back when you change back to your local SIM. • Must I select the operator to connect to while overseas • GlobalSim will automatically connect to the operator. You do not have to manually select

12. FAQ – Troubleshooting • My GlobalSim cannot register on the roaming network • Turn off your mobile. Remove the battery for 20s. Insert back the battery and turn on your phone • I forgot my GlobalSim number • The number should be written on SIM card holder given with your GlobalSim. Alternatively, just dial 099 to retrieve your number • Is there a customer service hotline • Yes. +65 6100 3090

13. About Brightline Communications • Brightline Communications Pte Ltd is a telecommunication solution integrator • Local Business partners: StarHub, M1 and Hoiio • International Business partner: Belmont Telecom Inc

14. Our clients • Our clients comes from diverse industries such as Automotive, Manufacturing, Venture Capitalist, Media, Property and Exhibitions