Working effectively in a global marketplace 10 core competencies
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Working Effectively in a Global Marketplace-10 Core Competencies. Prepared by: Terry Rodriguez, EdD Intel University, Intel Corporation. Understanding geo-specific telecommunication issues. Practicing good habits for teleconferencing communication.

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Working Effectively in a Global Marketplace-10 Core Competencies

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Working Effectively in a Global Marketplace-10 Core Competencies

Prepared by: Terry Rodriguez, EdD

Intel University, Intel Corporation


Understanding geo-specific telecommunication issues.

Practicing good habits for teleconferencing communication.

Employing multi-modal communication (email to supplement voice, etc.).

Language & Communication Tools


Becoming knowledgeable about other cultures.

Understanding ramifications of cultural differences on work practices.

Incorporating a range of culturally-based work practices, depending on the needs of the team/project/task.

Intercultural Knowledge & Experience


Understanding logistical difficulties of cross-geo teamwork (time, distance, communication).

Using Intel BKMs and external research for effective virtual teamwork.

Emphasizing role and importance of trust.

Remote Management & Teamwork Skills


Understanding the need to implement global procedures and methodologies that account for variation in local work practices.

Implementing decision-making procedures, sharing ownership, and/or giving leadership role for project tasks as appropriate, and communicating these in an effective manner.

Global Decision-Making


Team Building & Communication

  • Prioritizing one-on-one communication in addition to group communication (e.g., group meetings and forums).

  • Creating effective, culturally appropriate and consistent communication practices within the team.


Global Work/Life Effectiveness

  • Understanding "share the pain" and balancing impact of meeting dates, times and deadlines on each geo, with goal to eliminate the pain whenever feasible.


Change/Adaptive Ability in CGT Work

  • Integrating Intel culture business practices (Constructive Confrontation, Disagree & Commit, etc.) with local cultural values, creating a “Third Way” (combining both cultures) to increase team effectiveness.

  • Continually learning about impact of own cultural views and processes and valuing the ability to change and adapt.


Global Relationship Building

  • Understanding the importance of relationships for long-term team effectiveness, forming one-on-one relationships.

  • Seeking out opportunities for face-to-face contact despite challenges (rotations vs. visits, etc.).

  • Understanding the need for exhibiting respect and building trust with cross-geo partners.


Leveraging Team Diversity

  • Understanding the benefit of different perspectives, approaches to problem-solving, and culturally-based work practices.

  • Applying knowledge of local practices to build innovation in product and work practices.


Understanding Local Conditions & Impacts on Global Marketplace

  • Understanding local conditions across geo–social, political, economic.

  • Seeking out information on the legal and ethical aspects of doing business in different geos.


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