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Outcomes for Beginners and an Introduction to the Outcomes F ramework Karen King

Outcomes for Beginners and an Introduction to the Outcomes F ramework Karen King. Aim. The aim of this workshop is to provide a simple introduction to outcomes and the outcomes framework. Objectives . Describe what outcomes are and why they are important

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Outcomes for Beginners and an Introduction to the Outcomes F ramework Karen King

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  1. Outcomes for Beginners and an Introduction to the Outcomes FrameworkKaren King

  2. Aim The aim of this workshop is to provide a simple introduction to outcomes and the outcomes framework

  3. Objectives • Describe what outcomes are and why they are important • Explain what the outcomes framework is • Describe how the framework fits into support planning • Practice how to complete the framework

  4. What are outcomes? • Changes, benefits, learning or other effects that happen as a result of your actions • The effects of your activities • Changes over time • Noticeable differences to individuals and target groups • Something that follows an action • The impact or effect of the service • Things staying the same or not getting worse (long-term)

  5. Why are outcomes important? • Identify what works well and what you could change or improve • Report back to funders more effectively • Provide evidence to help you plan • Help you to identify if you are achieving what you set out to do • Develop services based on what your users need and not what you think they need – client focused • Create a shared understanding of what the project can achieve • Useful for staff development and monitoring progress • Make your organisation more efficient and effective in long-run – why spend resources on activities that don’t secure an outcome?

  6. Supporting People Outcomes Framework Purpose: • To adopt a system to collect meaningful outcome information • To utilise the information to measure, maintain and improve the quality of service provision • To recognise the effectiveness of the Supporting People Programme

  7. Supporting People Outcomes Framework What is hoped to be achieved: • To have a consistent outcomes gathering tool that can be widely used across wales • To utilise the outcomes collected to improve services funded through Supporting People • To evidence the achievements and best practice within the Supporting People Programme • To pass on outcomes achieved to WG, so they can be used on a national level to evidence the effectiveness of the programme and help shape policy development

  8. Supporting People Outcomes Framework How the information will be used • Information will not be used to compare one provider with another • The information will be used to inform local monitoring and review processes and to streamline these activities where possible • Partially met outcomes / not achieved outcomes will not be used in isolation as a performance indicator. • The information will be passed to the Welsh Government, but it will need to be analysed with these things in mind

  9. Supporting People Outcomes Framework The Process: what is being measured • Outcomes should be considered in relation to whether people have gained maximum possible control, understanding and involvement in the outcome area (reached their support plan goal) • Some people may continue to require a certain level of support in areas throughout their lives; however, the purpose of the measure is to determine the extent to which a person has reached their optimum level of control, understanding and involvement

  10. Supporting People Outcomes Framework The process: when should the outcome be recorded • At least annually and / or when someone exits a scheme or has their support withdrawn • Exit information should include all people, including those who exited or had their support withdrawn in an unplanned way • Should be recorded on the outcomes spreadsheet • All support plans should be able to identify goals and aspirations that are measurable. Conclusions on whether outcomes have been achieved should relate to the intended outcomes for a particular individual

  11. Supporting People Outcomes Framework Outcome measurement: • Specific core outcomes will be achieved when all identified needs relating to that outcome have been successfully addressed and individuals are independent of support in that area or when an individual has reached their optimal capacity in the outcome area but continued to receive support to maintain their independence • Outcomes will be evidenced through clear support planning processes • Not everyone will have support needs in all the outcome areas • Where individuals have a number of needs relating to a specific outcome then the overall outcome is only achieved when all those needs have been addressed. Where support is still actively working to achieve support plan aims then the outcome is only partially achieved

  12. Promoting Personal and Community Safety

  13. Promoting Independence and Control

  14. Promoting Economic Progress and Financial Control

  15. Promoting Health and Wellbeing

  16. Promoting personal and community safety

  17. Promoting Independence and Control

  18. Promoting Economic Progress and Financial Control

  19. Promoting Health and Wellbeing

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