Advocating for quality
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Advocating for Quality. Long Term Care Ombudsman Training Conference October 7, 2009 The Sheraton – Syracuse University. One thing doesn’t change – the NYSOFA’s core mission of advocacy,

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Advocating for quality

Advocating for Quality

Long Term Care Ombudsman Training Conference

October 7, 2009

The Sheraton – Syracuse University


Advocating for quality

One thing doesn’t change – the NYSOFA’s core mission of advocacy,

and the LTCOP is at the center of our advocacy for those that are most vulnerable – the institutionalized resident/patient. We will continue to honor and respect the right to self-determination.


Aging in community

Aging in Community

  • Key Resources:Health Care ServicesHousingTransportationCongregate and Home Delivered Meals

  • Important Activities: Promoting WellnessProviding Lifelong LearningAssisting with Home ChoresMaintaining Driving AbilityPreventing IsolationCivic Engagement


Advocating for quality

The Boomers will make different demands

on our long term care system –

they will not be willing to accept the status quo and are already leading in many communities to create a different type of care delivery model.

Demographics, desires and preferences of older adults, younger adults and caregivers are pushing a policy and program agenda away from institutional living to one that is more integrated in the community.


Culture change greenhouse nursing home northeast health eddy village green cohoes ny

Culture Change! Greenhouse Nursing Home Northeast Health - Eddy Village GreenCohoes NY


Advocating for quality

  • Economic Security

    • STAR property tax program

    • HEAP

    • WRAP

    • EPIC

  • Healthy Aging & Prevention

    • Falls Prevention

    • Medicare Screenings

    • Evidence-based Disease Prevention

  • Support for Caregivers

    • Social Adult Day Care

    • Respite Services

  • Non-Medical Home &

  • Community-based Services

    • EISEP

    • Home Delivered Meals

    • Congregate Meals

  • Voluntarism &

  • Community Empowerment

    • NORCs

    • Model Planning &

  • Zoning

    • Volunteer Recruitment

  • Information & Assistance

  • Health Insurance (HIICAP)

  • Long Term Care (NYConnects)

a comprehensive consumer policy and strategy to assist persons to continue living independently in the community


Advocating for quality

Home But Not Alone


Ltcop appointed as the patient representative by bankruptcy court

LTCOP appointed as the patient representative by Bankruptcy Court

Preserving Rights & Dignity

  • News Coverage

  • Resident and Family Concerns


Traditional with traditional problems innovative with improved outcomes

Traditional with traditional problemsInnovative with improved outcomes


They are not receiving payment for new admissions said nys department of health

"They are not receiving payment for new admissions," said NYS Department of Health


Advocating for quality

  • Making retirement

  • more meaningful


Civic engagement

Civic Engagement

Improving the health and lives of older adults by increasing the proportion of seniors who are employed or engaged in meaningful volunteer activities.


Older adult volunteering

Older Adult Volunteering

Positive public benefits

Improved health

and well-being

of older residents.


Enhance the rate of volunteerism

Enhance the rate of volunteerism

  • We must recognize that throughout the aging network, our systems are built upon the dedication of volunteers.

  • NYSOFA will be working to bring volunteers, particularly retirees, into our programs.

  • Governor Paterson has placed new emphasis on volunteerism

    • www.newyorkersvolunteer.ny.gov


Advocating for quality

“The volunteers are the core of the program.” Edie Sennett, Coordinator for Long-Term Care Ombudsman Program


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