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Advocating for Quality. Long Term Care Ombudsman Training Conference October 7, 2009 The Sheraton – Syracuse University. One thing doesn’t change – the NYSOFA’s core mission of advocacy,

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Advocating for quality

Advocating for Quality

Long Term Care Ombudsman Training Conference

October 7, 2009

The Sheraton – Syracuse University


One thing doesn’t change – the NYSOFA’s core mission of advocacy,

and the LTCOP is at the center of our advocacy for those that are most vulnerable – the institutionalized resident/patient. We will continue to honor and respect the right to self-determination.


Aging in community
Aging in Community of advocacy,

  • Key Resources:Health Care ServicesHousingTransportationCongregate and Home Delivered Meals

  • Important Activities: Promoting WellnessProviding Lifelong LearningAssisting with Home ChoresMaintaining Driving AbilityPreventing IsolationCivic Engagement


The Boomers will make different demands of advocacy,

on our long term care system –

they will not be willing to accept the status quo and are already leading in many communities to create a different type of care delivery model.

Demographics, desires and preferences of older adults, younger adults and caregivers are pushing a policy and program agenda away from institutional living to one that is more integrated in the community.


Culture change greenhouse nursing home northeast health eddy village green cohoes ny
Culture Change! of advocacy, Greenhouse Nursing Home Northeast Health - Eddy Village GreenCohoes NY


  • Healthy Aging & Prevention

    • Falls Prevention

    • Medicare Screenings

    • Evidence-based Disease Prevention

  • Support for Caregivers

    • Social Adult Day Care

    • Respite Services

  • Non-Medical Home &

  • Community-based Services

    • EISEP

    • Home Delivered Meals

    • Congregate Meals

  • Voluntarism &

  • Community Empowerment

    • NORCs

    • Model Planning &

  • Zoning

    • Volunteer Recruitment

  • Information & Assistance

  • Health Insurance (HIICAP)

  • Long Term Care (NYConnects)

a comprehensive consumer policy and strategy to assist persons to continue living independently in the community


Home But Not Alone of advocacy,


Ltcop appointed as the patient representative by bankruptcy court
LTCOP appointed as the patient representative by Bankruptcy Court

Preserving Rights & Dignity

  • News Coverage

  • Resident and Family Concerns


Traditional with traditional problems innovative with improved outcomes
Traditional with traditional problems CourtInnovative with improved outcomes




Civic engagement
Civic Engagement Court

Improving the health and lives of older adults by increasing the proportion of seniors who are employed or engaged in meaningful volunteer activities.


Older adult volunteering
Older Adult Volunteering Court

Positive public benefits

Improved health

and well-being

of older residents.


Enhance the rate of volunteerism
Enhance the rate Court of volunteerism

  • We must recognize that throughout the aging network, our systems are built upon the dedication of volunteers.

  • NYSOFA will be working to bring volunteers, particularly retirees, into our programs.

  • Governor Paterson has placed new emphasis on volunteerism

    • www.newyorkersvolunteer.ny.gov


“The volunteers are the core of the program.” Edie Sennett, Coordinator for Long-Term Care Ombudsman Program


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