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QMS CERTIFICATION. Presentation 3.6.2008 Col (eng) Markku Ahlberg. Contents. QMS Certificates in the world The Results of the Questionnaire 2008 The Results of the Questionnaire 2002 The Finnish way QMS Certification – Quality Progress Dec 2007 Discussion. Certificates 1.1.2006

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QMS CERTIFICATION

Presentation 3.6.2008

Col (eng) Markku Ahlberg


Contents
Contents

  • QMS Certificates in the world

  • The Results of the Questionnaire 2008

  • The Results of the Questionnaire 2002

  • The Finnish way

  • QMS Certification – Quality Progress Dec 2007

  • Discussion


Certificates 1.1.2006

ISO 9001:2000


Certificates 1.1.2006

Top 10 countries for ISO 9001:2000 certificates


Certificates 1.1.2006

ISO 14001:2004


Certificates 1.1.2006

Top 10 countries for ISO 14001 certificates


Certificates 1.1.2006

ISO 9001:2000 certifications worldwide

Europe


Certificates 1.1.2006

ISO 9001:2000 certifications worldwide

Europe


Certificates 1 1 2006 iso 9001 2000 north america
Certificates 1.1.2006 ISO 9001:2000 North America


Certificates 1.1.2006

ISO 14001 certifications worldwide

Europe


Certificates 1.1.2006

ISO 14001 certifications worldwide

Europe


The results of the Questionnaire 2008

  • 12 nations responded to the Questionnaire

  • BEL, CAN, CZE, FIN, FRA, GER

  • HUN, ISR, NOR, NET, SLK, SWE


The results of the Questionnaire

  • How many people work in GQA?

  • BEL 4 HUN 14

  • CAN 175 ISR 35

  • CZE 103 NOR 18

  • FIN 4 NET 50

  • FRA 55 SLK 4

  • GER 100 SWE 10


The results of the Questionnaire

2. Are audits part of your on-going GQA

activities?

BEL Yes HUN No

CAN Yes ISR Yes

CZE Yes NOR Yes

FIN Yes NET Yes

FRA Yes SLK Yes

GER Yes SWE Yes


The results of the Questionnaire

3. Are formal audits of QMS part of your

GQA activities?

BEL No HUN No

CAN Yes ISR No

CZE Yes NOR Yes

FIN Yes NET No

FRA No SLK Yes

GER Yes SWE Yes


The results of the Questionnaire

4. Does your Government have an internal

QMS certification organization?

BEL No HUN Yes

CAN No ISR No

CZE Yes NOR Yes

FIN Yes NET No

FRA No SLK Yes

GER Yes SWE No


The results of the Questionnaire

5. If you have an internal certification

organization, how many people?

BEL n.a. HUN 9

CAN n.a. ISR n.a

CZE 22 NOR 1

FIN 3 NET n.a

FRA n.a. SLK 5

GER 19 SWE n.a


The results of the Questionnaire

6. If you have an internal QMS certification

organization, how many full time auditors?

BEL n.a. HUN 9

CAN n.a ISR n.a

CZE 0/55 NOR 1/17

FIN 2/20 NET n.a

FRA n.a. SLK 5/0

GER 19 SWE n.a


The results of the Questionnaire

7. If you have internal QMS certification

organization auditors, how they are qualified?

BEL n.a. HUN Ext.course

CAN n.a. ISR Int.course

CZE Int.course NOR Ext.course

FIN Int.course NET n.a.

FRA n.a. SLK Ext.course

GER Ext.course SWE n.a.


The results of the Questionnaire

8. Has your internal QMS certification

organization been accredited?

BEL no HUN yes

CAN n.a. ISR no

CZE no NOR no

FIN no NET n.a.

FRA n.a. SLK no

GER no SWE n.a.


The results of the Questionnaire

9. Does your national acquisition system

require your suppliers have a Certificate?

BEL no HUN yes

CAN no ISR yes

CZE no NOR no

FIN yes NET no

FRA no SLK yes

GER no SWE no


The results of the Questionnaire

10. If your national acquisition system do

not require QMS certificate, how do you

confirm to fulfill QMS requirement?

BEL QP HUN n.a.

CAN audits ISR n.a.

CZE QP NOR audits

FIN n.a. NET survey

FRA QP SLK QP

GER n.a. SWE audits


The results of the Questionnaire

11. How many certificates has your internal

QMS certification organization issued?

BEL n.a. HUN 20/100

CAN n.a. ISR n.a.

CZE 98/0/12 NOR 25

FIN 20 NET n.a

FRA n.a. SLK 0/19

GER 0/25 SWE n.a.

Note: AQAP incl ISO 9001/only AQAP additional requirements


The results of the Questionnaire

12. Does your National Defence Policy require

military units to have certified QMS?

BEL no HUN no

CAN yes ISR no

CZE no NOR no

FIN yes NET no

FRA no SLK no

GER no SWE no


The results of the Questionnaire

13. Does your internal QMS certification

organization issue certificates to your

own units?

BEL no HUN no

CAN n.a. ISR no

CZE no NOR yes

FIN yes NET no

FRA no SLK no

GER no SWE no


The results of the Questionnaire

14. If yes to question no 13, how many

certificates have been issued?

BEL n.a. HUN n.a.

CAN 36 ISR n.a.

CZE n.a. NOR 4

FIN 15 NET n.a

FRA n.a. SLK n.a

GER n.a. SWE n.a


The results of the Questionnaire

15. If 3rd party certification is required

does your National Policy direct that

a specific company be used?

BEL n.a. HUN n.a.

CAN yes ISR no

CZE no NOR no

FIN no NET no

FRA n.a. SLK no

GER n.a. SWE no


The results of the Questionnaire

16. Do your GQA organization use

a Quality Award model internally

or externally within the supplier base?

BEL n.a HUN n.a.

CAN n.a ISR n.a.

CZE yes NOR n.a.

FIN yes NET yes

FRA yes SLK n.a.

GER n.a. SWE n.a.


The results of the Questionnaire

17. If yes to question no 16, which

Quality Award model is used?

BEL n.a. HUN n.a.

CAN n.a. ISR n.a.

CZE CAF NOR n.a.

FIN EFQM NET INK (EFQM)

FRA FPQ SLK n.a.

GER n.a SWE n.a.


The finnish way
The Finnish Way

  • We have in Finland so called Materiel Policy Strategy published by our Ministry of Defence in the spring 2007. This strategy has many appendixes, appendix 2 is called Quality Strategy, according to this:

    • Our most important Suppliers must have system, who fulfils ISO 9001, AQAP 2110 and ISO 14001 requirements

    • Our own units, working with maintenance and/or service must have system who fulfils ISO 9001 and ISO 14001 requirements

    • Our own Materiel Commands (Army, Navy, Air Forces) must have a system who fulfils ISO 9001, AQAP 2110 and ISO 14001 requirements


AC250 Questionnaire 2002

  • Almost the same questions

  • 16 nations responded

  • No big differencies

  • Own certification units 12 nations

  • Accreditation: BEL and POL

  • Most nation: AQAP incl ISO

  • Certificates to own units: 6 nations

  • Requirement for Supplier certificates: 9 nations

  • Quality Awards: 6 nations


QMS Certification

  • A study of ISO 9001 certified organizations

  • revealed that certification bodies often lack

  • process uniformity

  • The study included a field validation survey

  • and on-site assessment of certified organizations

  • The study indicates that effectiveness of

  • Certification Bodies varies very much (2,47-4,06)

  • The scope of the study: 10 Certification Bodies

  • and 112 certified units

  • Quality Progress December 2007 pages 52-58


Discussion

  • I have tried to interpret the answers

  • of the Questionnaires, but …

  • Every comments are useful

  • I can fulfil my presentation

  • if I get more answers


Thank you
THANK YOU

Questions?


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