2010 special olympics global congress
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2010 Special Olympics Global Congress. FINAL Evaluation. Updated: 8/20/10. DELEGATE SURVEY RESULTS. Survey Participants. 119 surveys received by deadline Roughly 20% of the Delegates participated. Overview. Best Aspect of the Congress (93% Responded)

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2010 Special Olympics Global Congress

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2010 special olympics global congress

2010 Special Olympics Global Congress

FINAL Evaluation

Updated: 8/20/10


Delegate survey results

DELEGATE SURVEY RESULTS


Survey participants

Survey Participants

  • 119 surveys received by deadline

  • Roughly 20% of the Delegates participated


Overview

Overview

  • Best Aspect of the Congress (93% Responded)

    (25%) Sharing ideas with delegates around the world

    Networking; Hearing other Programs’ experiences; Meeting people from around the world

    (14%) Involvement of the Athlete’s Voice

    Hearing their experiences; Giving them a voice in the movement; Valuing their opinions

    (15%) Events

    Opening and Closing Ceremonies (8%); Tim and Brady’s Speeches (7%)

  • Improvements (83%)

    (16%) Scheduling

    Not enough time for activities; Sessions did not start on time

    (12%) Interpretation Services

    More languages needed in tracks; More competent translators

    (7%) Global Athlete Congress

    More time needed; Schedule overlaps kept athletes out of general sessions


Preparations prior to participation

Preparations Prior to Participation


Improvements

Improvements

Materials:

  • Send information earlier

  • Shorten and simplify; more consistency/fewer changes

  • Provide more information on GAC and protocol/customs

    Travel:

  • Provide better information about departure transportation

  • Avoid long layovers in Casablanca en route to Marrakech/drive instead

  • Limit connecting flights

  • Work with airline in advance on ticketing (itineraries not matching tickets) and lost luggage retrieval


Organization of the congress facilities staff and delegates

Organization of the CongressFacilities, Staff and Delegates


Organization of the congress schedule and events

Organization of the CongressSchedule and Events


Improvements1

Improvements

Staff Engagement and Support:

  • Provide better orientation/Certain staff can be more helpful

  • Minimize language barriers with local staff

    Quality of Hotels and Meeting Facilities:

  • Better food choices at meals (especially breakfast)

  • Larger rooms for track sessions

    Schedule and Session Content:

  • Provide more time for all activities, especially GAC, networking and tourism

  • Stronger panel discussions in General Sessions

  • More General Session time focused on the Strategic Plan

  • Speakers less U.S.-centric

    Social Events and Founder’s Exchange:

  • Integrate athletes at tables at all social events

  • Better integration at the Sports Experience

  • More time to eat food that is put in front of you!


Strategic planning focus

Strategic Planning Focus

  • Strategies and Pillars that Received the Most Support:

  • Build Communities (39%): 1-ALPs; 2-Unified Sports; 3-Healthy Athletes; 4-Youth Engagement

  • Advance Sports & Competition(24%): 1-Coaching Excellence; 2-Quality Training & Competition

  • Connect Fans & Funds (23%): 1-Fundraising; 2-Athletes as Fundraisers; 3-Brand Clarification and Simplification

  • Strategies and Pillars that Received the Least Support:

  • Build Communities (53%): 1-Unified Sports; 2-Volunteer Retention and Growth; 3-Healthy Athletes; 4-Youth Engagement

  • Connect Fans & Funds (20%): 1-Athletes as Fundraisers; 2-LETR

  • Establish Sustainable Capabilities (14%): 1-Shared Services


Key impressions and final recommendations

Key Impressions and Final Recommendations

Key Impressions:

Majority positive outcomes and feelings about the Congress

1: Good quality panelists and interesting keynote speakers

2: Sessions made them feel the “globalness” of Special Olympics

3: Praise for the Youth Panel and overall Athlete involvement

Suggested Additions to the Agenda:

  • One extra day (more time for all activities including free time)

    Suggested Follow-up Steps:

  • Continued communication with national programs and delegates

  • Continued work on the Strategic Plan involving athletes and the delegates

  • Continued development of programs like EKS Day and ALPs


Operations team evaluation

OPERATIONS TEAM EVALUATION


Survey participants1

Survey Participants

  • 6 Surveys Received from Ops Team

    • 3 Regional Managing Directors

    • 3 Department Heads

  • Incorporates feedback from Congress Organizing Team


Planning and organizational structure

Planning and Organizational Structure


Planning and organizational structure1

Planning and Organizational Structure


Content and production

Content and Production


Content and production1

Content and Production


Operations

Operations


Operations1

Operations


Participant experience

Participant Experience


Participant experience1

Participant Experience


Media communications

Media & Communications


Media communications1

Media & Communications


Follow up

Follow-up


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