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2010 Special Olympics Global Congress. FINAL Evaluation. Updated: 8/20/10. DELEGATE SURVEY RESULTS. Survey Participants. 119 surveys received by deadline Roughly 20% of the Delegates participated. Overview. Best Aspect of the Congress (93% Responded)

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2010 special olympics global congress

2010 Special Olympics Global Congress

FINAL Evaluation

Updated: 8/20/10

survey participants
Survey Participants
  • 119 surveys received by deadline
  • Roughly 20% of the Delegates participated
  • Best Aspect of the Congress (93% Responded)

(25%) Sharing ideas with delegates around the world

Networking; Hearing other Programs’ experiences; Meeting people from around the world

(14%) Involvement of the Athlete’s Voice

Hearing their experiences; Giving them a voice in the movement; Valuing their opinions

(15%) Events

Opening and Closing Ceremonies (8%); Tim and Brady’s Speeches (7%)

  • Improvements (83%)

(16%) Scheduling

Not enough time for activities; Sessions did not start on time

(12%) Interpretation Services

More languages needed in tracks; More competent translators

(7%) Global Athlete Congress

More time needed; Schedule overlaps kept athletes out of general sessions



  • Send information earlier
  • Shorten and simplify; more consistency/fewer changes
  • Provide more information on GAC and protocol/customs


  • Provide better information about departure transportation
  • Avoid long layovers in Casablanca en route to Marrakech/drive instead
  • Limit connecting flights
  • Work with airline in advance on ticketing (itineraries not matching tickets) and lost luggage retrieval

Staff Engagement and Support:

  • Provide better orientation/Certain staff can be more helpful
  • Minimize language barriers with local staff

Quality of Hotels and Meeting Facilities:

  • Better food choices at meals (especially breakfast)
  • Larger rooms for track sessions

Schedule and Session Content:

  • Provide more time for all activities, especially GAC, networking and tourism
  • Stronger panel discussions in General Sessions
  • More General Session time focused on the Strategic Plan
  • Speakers less U.S.-centric

Social Events and Founder’s Exchange:

  • Integrate athletes at tables at all social events
  • Better integration at the Sports Experience
  • More time to eat food that is put in front of you!
strategic planning focus
Strategic Planning Focus
  • Strategies and Pillars that Received the Most Support:
  • Build Communities (39%): 1-ALPs; 2-Unified Sports; 3-Healthy Athletes; 4-Youth Engagement
  • Advance Sports & Competition(24%): 1-Coaching Excellence; 2-Quality Training & Competition
  • Connect Fans & Funds (23%): 1-Fundraising; 2-Athletes as Fundraisers; 3-Brand Clarification and Simplification
  • Strategies and Pillars that Received the Least Support:
  • Build Communities (53%): 1-Unified Sports; 2-Volunteer Retention and Growth; 3-Healthy Athletes; 4-Youth Engagement
  • Connect Fans & Funds (20%): 1-Athletes as Fundraisers; 2-LETR
  • Establish Sustainable Capabilities (14%): 1-Shared Services
key impressions and final recommendations
Key Impressions and Final Recommendations

Key Impressions:

Majority positive outcomes and feelings about the Congress

1: Good quality panelists and interesting keynote speakers

2: Sessions made them feel the “globalness” of Special Olympics

3: Praise for the Youth Panel and overall Athlete involvement

Suggested Additions to the Agenda:

  • One extra day (more time for all activities including free time)

Suggested Follow-up Steps:

  • Continued communication with national programs and delegates
  • Continued work on the Strategic Plan involving athletes and the delegates
  • Continued development of programs like EKS Day and ALPs
survey participants1
Survey Participants
  • 6 Surveys Received from Ops Team
    • 3 Regional Managing Directors
    • 3 Department Heads
  • Incorporates feedback from Congress Organizing Team