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Susan Williams

Member Communication Strategies & Tips. Susan Williams. Email. Triggered emails get opened 3x as often as business-as-usual emails. Based on a meaningful change or event in a customer behavior or profile. 135% higher click-through rate. Email Details. From:. Subject Line. First Line.

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Susan Williams

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  1. Member Communication Strategies & Tips Susan Williams

  2. Email Triggered emails get opened 3x as often as business-as-usual emails Based on a meaningful change or event in a customer behavior or profile 135% higher click-through rate

  3. Email Details From: Subject Line First Line

  4. Email Contents Tone or ? Relevance Call to Action Frequency

  5. Phone & F2F

  6. Phone & F2F

  7. ChamberMaster Can Help! Templates http://supportwiki.micronetonline.com/Communication#Working_with_Templates.2FDocuments Member Record > Communication Tab > New Communication button > Log Call or Notes (or Notes and Follow-Up) https://www.screencast.com/t/HX3las9If7 Notes & Calls Can use custom fields or Project/Task module (may need to be activated, (contact Customer Support) Keeping Track Reports Member Contact Report and Member Contact Benchmark • View/Download relevant blog posts here: • Fundamentals of New-Member Communications- https://growthzone.growthzoneapp.com/ap/CloudFile/Download/gLWb35AP • The Power of the Welcome Email: https://growthzone.growthzoneapp.com/ap/CloudFile/Download/DLyxA3xP • Removing Member Renewal Roadblocks:http://content.growthzone.com/membership-renewals-chambers/?leadsource=CM_WB_renewalshandbook_GD_NB_0317

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