Chapter Two: Perception and Communication

1. Chapter Two: Perception and Communication

3. Human Perception • Perception-How We Make Sense of the World • Perception is an Active Process • Processes are Overlapping and Continuous Perception http://www.passia.org/seminars/2003/Communication-Khaleel-Isa.htm

4. Human PerceptionSelection • Of What are We Conscious • Qualities of External Phenomena • Perceive What We Expect to Perceive Microsoft Image

5. Human PerceptionOrganization • Constructivism and Schemata • Prototypes • Knowledge Structure • Most Representative Example of Category • Use Prototypes to Define Categories Microsoft Image Constructivism http://digitalliteracy.mwg.org/constructivisim.html

6. Human PerceptionOrganization • Constructivism and Schemata • Personal Constructs • Mental Yardsticks • Position People and Situations Along Bipolar Dimension • More Detailed Assessment Microsoft Image

7. Human PerceptionOrganization • Constructivism and Schemata • Stereotypes • Predictive Generalizations • Based on Category • May be Accurate or Inaccurate Microsoft Image

8. Human PerceptionOrganization • Constructivism and Schemata • Scripts • Way to Organize Perceptions • Guides Based on Personal Experience • Sequence of Activities Defining Expected Behavior

9. Human PerceptionInterpretation • Subjective Process of Explaining • Attributions • Locus - Internal or External • Stability - Stable or Unstable • Scope - Global or Specific • Responsibility - Within or Beyond Personal Control Microsoft Image

10. Human PerceptionInterpretation • Self-Serving Bias • Construct Attributions Serving Our Interests • Positive Actions and Successes - Internal, Stable, Global Attributions • Negative Actions or Failures - External, Unstable, Specific Attributions

11. Microsoft Image Influences on Perception • Physiology - Sensory Abilities • Visual and Auditory Acuity

12. Influences on Perception • Physiology - Sensory Abilities • Visual and Auditory Acuity • Physical Well Being Microsoft Image

13. Influences on Perception • Physiology - Sensory Abilities • Visual and Auditory Acuity • Physical Well Being • Age Microsoft Image

14. Influences on Perception • Culture • Beliefs • Values • Understandings • Taken-For-Granted Assumptions Microsoft Image

15. Influences on Perception • Standpoint Theory • Social Communities • Race, Ethnicity, Gender, Economic Class, Religion, Spirituality, Age, and Sexual Orientation • Power Positions in Social Hierarchies

16. Influences on Perception • Social Roles • Roles Others Communicate to Us • Expectations of Role Fulfillment • Career Choices

17. Influences on Perception • Cognitive Abilities • Cognitive Complexity • Person-Centered Perception Microsoft Image

18. Enhancing Communication Competence • Perceptions, Communication, & Abstraction • Words Crystallize Perceptions • Labels Affect Perceptions

19. Enhancing Communication Competence - Example

20. Guidelines for Enhancing Competence • Recognize All Perceptions are Subjective • Avoid Mind Reading • Check Perceptions with Others • Monitor Self-Serving Bias

21. The Job Interview Communication Scenarios, Wadsworth/Thomson0