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The Keys to CalFresh Outreach

The Keys to CalFresh Outreach. Date Presenter Name Presenter Organization. California’s CalFresh Outreach Program. History of CalFresh Outreach Need Participation Rate Funding Process and Mechanism Roles and Responsibilities Accomplishments. Outreach Worker Preparation.

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The Keys to CalFresh Outreach

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  1. The Keys to CalFresh Outreach Date Presenter Name Presenter Organization

  2. California’s CalFresh Outreach Program • History of CalFresh Outreach • Need • Participation Rate • Funding Process and Mechanism • Roles and Responsibilities • Accomplishments

  3. Outreach Worker Preparation • Build Client Confidence • Make a Good First Impression • Demonstrate Self-Confidence • Gather Information • Use Effective Communication Skills • Maintain Confidentiality • Get a Release of Information

  4. Outreach Worker Preparation • Find an Outreach Mentor • Be Culturally Competent • Refer to Frequently Asked Questions • Use Media Talking Points • Help to Overcome Myths • Be Prepared and Be Successful

  5. Outreach Activities • CalFresh Information Line • Events • health fairs, schools, retailers • Locations • community clinics, faith-based agencies, farmer’s markets, family resource centers, food distribution sites, grocery stores, schools, senior centers, shelters, WIC offices

  6. Outreach Activities • How to Partner • Partnership Agreements • Household Outreach • Building and Sustaining a Relationship with Your CalFresh Office • Media Materials • Evaluation

  7. Eligibility Basics • Who Is Eligible for CalFresh? • Definition of a Household • Categorical Eligibility • Resource Limits

  8. Allowable Deductions • Earned Income Deduction • Standard Deduction • Dependent Care Deduction • Homeless Shelter Deduction • Excess Shelter Deduction • Utility Deduction (SUA, LIHEAP, LUA, TUA) • Medical Deduction

  9. Prescreening Core Concepts • Disabled Definition • Gross Monthly Income • Household Size • Households with Members 60+ or Disability • Income, Deduction and Proration • Mixed Citizenship Status Household • Net Monthly Income • Senior, SSI/SSP

  10. Application Process Overview • Client Confidentiality • Basic Prescreening Flowchart • Expedited Service • Calculating Income, Deductions and Prorating • Electronic Prescreening Tools for Outreach Workers • Applicant Rights and Responsibilities

  11. Application Process Steps Steps in the Application Process • Step 1: Application • Step 2: Eligibility Determination • Step 3: Maintenance

  12. Application Process: Step 1 • Clients Submits and Application • County Registers Application • County Assigns Application • Eligibility Worker Conducts Interview • Application is Verified • Eligibility Determination

  13. Application Process: Step 2 • Eligibility Determination • Appeals Process

  14. Application Process: Step 3 • Maintenance • Recertification • Resources

  15. Maintaining Benefits • Change Reporting Households • Quarterly to Semi-Annual Reporting • Grace Period • Recertification Process • Recertification Interviews • Benefit Expiration • Retention Issues • Inter-County Transfers and ICT Process

  16. Outreach Resources • CalFresh Outreach Toolkit • CalFresh Outreach Basics Video

  17. Contact Information Presenter Name, Title Organization Name Phone Email address

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