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Service Provider Roundtable: State of the Industry

Service Provider Roundtable: State of the Industry. Teddy Chu Director, Business Development. Agenda. Where we are today Where we will be tomorrow Our Experience. Where We Are Today. Wholesale Voice Market VoIP Service Providers VoIP Technology Vendors VoIP Technology.

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Service Provider Roundtable: State of the Industry

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  1. Service Provider Roundtable: State of the Industry Teddy Chu Director, Business Development

  2. Agenda • Where we are today • Where we will be tomorrow • Our Experience AT&T Proprietary Use pursuant to Company instructions

  3. Where We Are Today • Wholesale Voice Market • VoIP Service Providers • VoIP Technology Vendors • VoIP Technology AT&T Proprietary Use pursuant to Company instructions

  4. Wholesale Voice Market In 2001, cross-border voice traffic was 116 billion MOUs. International PSTN traffic rose just 10% in 2001, the slowest growth rate in 20 years. IP telephony accounted for 5.6 billions MOUs in 2001, about 4.8% of the total traffic. Source: Worldwide Circuit-Switched and IP Telephony Cross-Border Traffic Forecast, 2001–2006, IDC 2002 AT&T Proprietary Use pursuant to Company instructions

  5. 160 140 120 100 Growth Rate (%) 80 60 40 20 0 Europe Latin Asia/ Africa Middle America Pacific East VoIP Service Providers VoIP Service Providers revenues by region in 2002 International VoIP Traffic Growth by Region, 2000-2001 Source: Voice over IP Market Trends 2002 – 2006 by The Radicati Group, Inc. 2002 Source: Telegeography, Inc. 2002 AT&T Proprietary Use pursuant to Company instructions

  6. VoIP Technology Vendors • The lion share of this market belongs to large, established corporations that offer their products on a global basis. • It is expected to see some acquisitions of smaller players. • From a geographical standpoint, revenues for VoIP technology solution derive primarily from North America (70%), followed by Europe (42%), Asia/ Pacific (4%) and ROW (2%). Source: Voice over IP Market Trends 2002 – 2006 by The Radicati Group, Inc. 2002 AT&T Proprietary Use pursuant to Company instructions

  7. VoIP Technology • H.323 has been the mostly widely deployed standard for handling VoIP traffic. • Session Initiation Protocol (SIP) has become widely accepted as the next generation protocol for VoIP call delivery. • Look for a open settlement solution which supports traffic exchange and call settlement between different VoIP platforms. • AT&T Labs developed a solution based on open industry standard that achieves network interoperability and OSP-based solution. AT&T Proprietary Use pursuant to Company instructions

  8. Open Settlement Protocol (OSP) • Open Settlement Protocol (OSP) is an open standard client-server protocol for performing inter-network authentication, call routing, and usage recording. • OSP is crucial to the scalability and standardization of VOIP clearing and settlements. • Interoperability: • Independent of Call Setup Protocol - can work with H.323, SIP and future VoIP protocols • Unite fragmented market and allow the industry to focus on serving customer needs. • AT&T fully supports OSP development. AT&T Proprietary Use pursuant to Company instructions

  9. Where We Will Be Tomorrow AT&T Proprietary Use pursuant to Company instructions

  10. VoIP Market • VoIP will account for approximately 75% of world voice services by 2007. (Frost & Sullivan, 3/2002) • More broadband providers will get into offering flat-fee residential and small business services. • Due to a currently low ROI, the market will fail to attract a great deal of competition in the nearest future. AT&T Proprietary Use pursuant to Company instructions

  11. VoIP Technology • Development of next-generation services and products over the next 4 years is expected to become one of the major driving factors. • IP Telephony applications such as voice portal interfaces, web-enhanced conferencing, and IP-enabled call centers generated about 5 million minutes in 2001. • It is projected that they will reach 55.1 billion minutes in 2007. AT&T Proprietary Use pursuant to Company instructions

  12. Long Term Market Drivers • Cost Containment • Service Quality • Unique Applications • Globalization • Government VoIP Regulation • Technological Advancement for QoS • H.323 and SIP Standardization AT&T Proprietary Use pursuant to Company instructions

  13. Long-Term Market Drivers • Cost Containment: Clients focus on reducing costs, especially with international destinations that have typically been more expensive. • Service Quality: Critical factors for VoIP communications include latency and bandwidth. • Unique Applications: Applications that offer unique or differentiated service from standard voice or competitor products. AT&T Proprietary Use pursuant to Company instructions

  14. Long-Term Market Drivers • Government VoIP Regulations: In many developing countries, governments are actively trying to thwart the deployment and use of VoIP technologies. • H.323/SIP Standardization: Companies are looking to the future with SIP to deliver a better and faster voice call setup than H.323. • Globalization: As companies become global, the need for communications becomes crucial. AT&T Proprietary Use pursuant to Company instructions

  15. Experience We Share • Credit Risk/ Collection Problem AT&T Proprietary Use pursuant to Company instructions

  16. How to Handle Credit Risk • Credit guarantee/ bank guarantee • Return traffic • Shorter billing cycle • Stringent credit control AT&T Proprietary Use pursuant to Company instructions

  17. Thank you!Please visit our website: www.att.com/globalclearinghouse

  18. Thank you!Please visit our website: www.att.com/globalclearinghouse

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