Standards, quality assurance, best practice and benchmarking in e-learning. Professor Paul Bacsich Matic Media Ltd, and Middlesex University, UK. The Menu. Standards (technical) Quality Assurance Standards (content) Standards (pedagogy and process) Best Practice Excellence?
Professor Paul Bacsich
Matic Media Ltd, and
Middlesex University, UK
a process of self-evaluation and self-improvement
through the systematic and collaborative comparison of practice [process]
and performance [metrics, KPIs]
with competitors [or comparators]
in order to identify own strengths and weaknesses,
and learn how to adapt and improve
as conditions change.
Inputs or Processes
(After Jackson)Benchmarking Dichotomies