Stuart Young . Business continuitY. Mission. To initiate, implement and embed Business Continuity Management (BCM) throughout KCC and then to promote Business Continuity planning by District Councils and industry in Kent, such that the resilience of the County is increased.
To initiate, implement and embed
Business Continuity Management (BCM) throughout KCC and then to promote Business Continuity planning by District Councils and industry in Kent, such that the resilience of the County is increased.
Civil Contingencies Act (2004)
Business Continuity Management‘It can’t happen here’:Crisis Management and Culture
John Adams's "risk thermostat"
Profile of crisis-prone organisations
Profile of crisis-prepared organisations
Few crises are prepared for
Plans are either non-existent or fragmented
5 or more crises are prepared for with integration amongst the crisis plans and they are integrated with business plans
Organisational structure is inflexible
Organisational structure is flexible and adaptive
Organisation is high in its use of rationalisations
Organisation is low in its use of rationalisations
(Source: Mitroff et al., 1989:278)
MODELS OF CRISIS GENERATION
MODELS OF DISASTER CAUSATION
Reason’s ‘Resident Pathogens and Swiss Cheese’ model ( 1990)
What can possibly go wrong ?
MODELS OF CRISIS GENERATION
The launch of Challenger on Tuesday 28th January 1986 was the 25th shuttle flight in 5 years and the 10th by Challenger.
It was the 2nd of 16 flights planned by NASA for 1986
The Space Shuttle Challenger Disaster
‘The Old Grey Lady’1st February 2003
Stage I:Notionally normal starting points.
Initial culturally accepted beliefs about the world and its hazards
Associated precautionary norms set out in laws, codes of practice, mores and folkways
Stage II:‘Incubation Period’
The accumulation of an unnoticed set of events which are at odds with the accepted beliefs about hazards and the norms for their avoidance.
‘Failure of Foresight’
Human created accidents
THE GREAT TRAIN RACE - SALISBURY 1906
The Worst Rail Accident EVER
800 French troops killed
Modane, France (1917)
Human created disasters
TEXAS CITY ”GRAND CAMP” explosion 1947
Examples of Human created accidents
CONCORDE PARIS - 25th July 2000
HINDENBERG - May 6th 1937
Humans vs Mother
Don’t Wait until it’s too late
RATIO of SURVIVORS
ClassOn BoardWomen & ChildrenMenTotal
"When anyone asks me how I can best describe my experience in
nearly forty years at sea, I merely say, uneventful.
Of course there have been winter gales, and storms and fog and the like.
But in all my experience, I have never been in any accident …..
or any sort worth speaking about.
I have seen but one vessel in distress in all my years at sea.
I never saw a wreck and never have been wrecked nor was I ever in any predicament that threatened to end in disaster of any sort.”
Edward J. Smith, 1907Captain, RMS Titanic
Captain Smith was planning to retire after the maiden voyage of Titanic
Survivors: 705Perished: 1523
NEW YORK - 2003
L ISBON 1755
San Francisco 1989
TSUNAMI December 2004
SNOW & ICE - BRRRRRRR
Some typical business risks:-
Civil Contingencies ACT (CCA) 2004
PROMOTING BUSINESS CONTINUITY
“Local authorities to provide advice
and assistance to commercial activities
and voluntary groups”
Civil Contingencies Act 2004
Embedding BCM in the Organization's Culture
a BCM Response
British Standard BS 25999
BS 25999 – part 1
Code of practice
BS 25999 – part 2
Will the business survive ?
Larry was glad he had done his risk analysis
Gare Montparnasse 22 October 1895